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behaviors that give the ability to stand up for oneself and others using open, honest and direct communication |
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term used in communication theory to denote the medium selected to convey the message; the channel may target any of the receiver's senses |
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a stereotyped, trite or pat answer |
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process of sharing information; process of generating and transmitting meaning |
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intellectually identifying with how another person feels |
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verbal and nonverbal evidence that the message is received and understood |
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interaction that sets the climate of movement of the participants toward common goals |
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anger and aggressive behavior between nurses or nurse-to-nurse hostility |
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interpersonal communication |
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communication that occurs between two or more people with a goal to exchange message |
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communication skills specifically designed to gather and validate information |
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intrapersonal communication |
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communication techniques or self talk to enhance positive interaction with the patient and family |
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prescribed way of using words; a means to express thoughts and feelings |
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term used in communication theory to denote the actual physical product of the source or encoder (eg, a speech, interview, phone conversation, chart) |
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factors that distort the quality of a message and interfere with the communication process |
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exchange of information without the use of words |
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organizational communication |
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process of communication that involves individuals and groups to achieve established goals |
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a way of being/commitment to secure the interests and welfare of those entrusted to one's care |
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feeling of mutual trust experienced by people in satisfactory relationship |
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term used in communication theory that specifies the person/object to which the message is directed |
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study of the meaning of words |
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small-group communication |
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communication that occurs when two or more nurses interact with two or more individuals allowing the members to achieve a goal through communication |
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term used in communication theory to specify the one who prepares and sends a message to the receiver |
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agent, act or other influence capable of initiating a response by the nervous system |
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an alternative therapy that involves using one's hands to consciously direct an energy exchange from the practitioner to the patient to facilitate healing or pain relief |
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exchange of information using words |
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study of a group's characteristics and ways of functioning |
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