Term
Six Major Characteristics of a Profession |
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Definition
- Formal Education
- Body of Knowledge
- Provides a Service to Society
- Has autonomy in decision-making
- Has a Distinct Code of Ethics
- Has a Professional organization |
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Definition
- Make reasonable decisions independently
- Accept responsibility and accountability for own actions
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Definition
Dependent on each others. Dietician etc working with other RNs. |
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Definition
Working with a team. Dependent on team. |
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Term
Factors Influencing the Communication Process |
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Definition
- Development
- Gender
- Values and perceptions
- Personal Space
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Term
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Definition
Personal- 1.5-4ft
Social- 4-12ft
Public- 12-15ft |
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Term
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Definition
S- Sit/Stand together
O- Open body language/posture
L- Lean in slightly
E- Eye contact
R- Reflect meaning/content
A- Accepting |
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Definition
- Pace and intonation
- Simplicity
- Clarity and brevity
- Timing and relevance
- Adaptability
- Credibility
- Humour |
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Definition
Allows client to elaborate on their situation and cannot be answered by yes or no. |
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Definition
Limits expression of clients feelings, they are like multiple choice answers which have limited answers. |
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Definition
- Facial expressions
- Gestures
- Body movements
- Affect
- Tone of voice
- Posture
- Eye- Contact |
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Term
Framework for Therapeutic Relationships |
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Definition
- Self-awareness
- Self-knowledge
- Empathy
- Awareness of boundaries and professional role |
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Definition
To actively listen you need to clear your mind and not try to formulate an answer to the question. |
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Definition
- I- messages
- Probing
- Silence
- Broken record
- Empathic assertion
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Term
Phases of the Helping Relationship |
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Definition
- Pre-interaction
- Introductory
- Working
- Termination |
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Term
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Definition
- Only phase the client does not participate in
- Consider goals
- Creating the physical environment
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Term
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Definition
- Last approx. 5 minutes
Goals-Beginning to establish therapeutic boundaries, Decrease anxiety (therapeutic rapport), gather assessment data through observation, outline what will take place during your time together. |
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Term
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Definition
- Longest phase (35-45 min)
- Purpose varies
- Goals
- Accomplish your therapeutic work
- Attentive, non-judgemental
- continue to create and maintain and environment of respect and comfort |
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Term
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Definition
- 10-15 minutes
- Clarifies what has been achieved and what is left to do
- Ask clients perspective of process and concerns
- Address anything that has been left out
- Ensure client safety |
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