Term
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Definition
Giving reassurance that is not based on the real situation., minimizing the pts. concern.
"Don't worry everything will be fine." |
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Term
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Definition
Telling the pt. what to do. Focused exclusively on the Nurse's experience and opinions.
"I think you should...Why don't you"
Pt needs to find their own way their own way. |
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Term
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Definition
| Introducing an unrelated topic with the nurse taking over the direction of the discussion |
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Term
| Being Moralistic (Approving or Disapproving) |
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Definition
Seeing a situation as good or bad , right or wrong.
" That's good, I'm glad you made that decision. That is something that you should never do." |
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Term
Requesting an Explanation
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Definition
Asking the pt. "why' they have certain thoughts , feeling and behaviors.
"Why did you forget your clinical paper work." " Why do you feel that way?" |
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Term
| Belittling Expressed Feeling |
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Definition
Statements that diminish the pt.'s feelings fail to recognized pt.'s dicomfort nad ignore the uniqueness of the pt.'s situation
"Everbody feels that way spome time."
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Term
| Making Sterotype or Superficial Comments |
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Definition
Offering meaningless cliches or trite expressions.
"Time will heal...Hang in there every dog has his day." |
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Term
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Definition
Yes or no questions that may limit the pts. responses.
"Do you feel depresses...Does the medications make you feel better. |
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