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| ____ is the recognition, diagnosis, and resolution of problems. |
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| A ____ is a standardized step-by-step approach to the troubleshooting process. |
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| _____ command is used to verify if a host IP addressing information is correct on a Windows systems. |
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| _____ command is used to verify if a host IP addressing information is correct on a UNIX systems. |
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| _____ is the initial uitility used to diagnose general connectivity problems. |
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| ____ is the utility used on UNIX and Linux systems to determine where the communications fails. The command is issued from the local machine and used to see how far the trace gets before you receive an error message. |
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| ____ is the utility used on Windows systems to determine where the communications fails. The command is issued from the local machine and used to see how far the trace gets before you receive an error message. |
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| The ___ utility is used to locate a node's hardware address. It enables an administrator to view the ARP cache and add or delete cache entries. |
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| The ____ is a table used for maintaining the correlation between each MAC address and its corresponding IP address. |
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| ____ is a Windows utility that is used to view and manage NetBIOS over TCP/IP (NetBT) status information. It can display NetBIOS name tables for both the local computer and remote computers, and also the NetBIOS name cache. |
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| The ____ utility shows the status of each active network connection. NETSTAT will display statistics for both TCP and UDP, including protocol, local address, foreign address, and the TCP connection state. |
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| The ____ utility is used to test and troubleshoot domain name servers. |
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| Domain Internet Groper (DIG) |
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| ____ is a UNIX/Linux command-line tool that can be used to display name server information. |
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| System and Network Integrated Polling Software (SNIPS) |
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| ____ is a system and network monitoring software tool that runs on UNIX systems. It offers both a command-line and web interfaces to monitor network and system devices. |
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| A ____ is a tool that attaches media connectors to the ends of cables. |
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| A ____ cable stripper is often part of a wire crimper, allowing the user to strip wires of their protective coating. |
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| A ____ can be used to connect one group of telephone and network wires with another group in utility or telecommunication closets. |
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| A ____ is used in a wiring closet to connect cable wires directly to a patch panel. |
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| A ____ is an electrical instrument that is used for testing whether or not current is passing through the circuit. |
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| A ____, also known as a volt/ohm meter, is an electronic measuring instrument that takes electrical measurements such as voltage, current, and resistance. |
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| A ____ measures voltage and resistance between two points in a circuit. |
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| A ____, also called a media tester, is an electrical instrument that verifies if a signal is transmitted by a cable. |
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| A ____ is a type of certifier that allows you to perform tests, such as cable testing and validity testing. It can detect shorts, crosstalk on a cable, test for the cable type and whether a cable is straight-through or crossover, and check if the NIC is functioning and at what speed: half or full duplex. |
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| A ____ is a special network cable used in Ethernet UTP installations, which enable you to connect devices without using a hub or a switch. In it, the transmit and receive lines are crossed to make them work like a loopback. |
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| A ____ is a special connector used for diagnosing transmission problems such as redirecting electrical signals back to the transmitting system. It plugs into a port and crosses over the transmit and receive lines. |
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| Time-Domain Reflectometer (TDR) |
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| ____ is a measuring tool that transmits an electrical pulse on a cable and measures the reflected signal. It the returned signal, and based on the signal's condition and its rate of return, it checks the time span and determines cable problems. |
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| A ___ is a device that sends an electrical signal through one pair of UTP wires. |
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| A ____ or a tone probe is a device that emits an audible tone when it detects a signal in a pair of wires. Used in conjunction with tone generator it helps locates voice, audio, and video cabling on a network. |
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| ____ are hardware tools that ensure that environmental conditions do not spike or plummet temperature above or below equipment specifications. |
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| A ____, also known as a lineman's test set, is a special type of telephone handset used by telecom technicians when installing and testing local lines. It is called such because the technician “butts” into telephone lines to detect issues. |
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| A ____, also known as a packet or protocol analyzer, or a packet sniffer, is a software or hardware tool that integrates diagnostic and reporting capabilities to provide a comprehensive view of an organization's network. |
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| A ____ is a demarcation point where a building's wiring ends and the telephone company's wiring begins. |
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| A ____ is a device that serves as the demarcation point between the end user's inside wiring and local access carriers' facilities. |
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| A ____ is an instrument that displays the variation of signal strength against the frequency. |
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