Shared Flashcard Set

Details

Motivation
s
23
Management
Undergraduate 3
02/08/2010

Additional Management Flashcards

 


 

Cards

Term
Motivation operations
Definition
persistence, intensity, direction
Term
Exprectancy theory
Definition
effort = performance which thus = outcomes
Term
Maslow
Definition
psychological,physical, social/love, esteem, self actualization
Term
Equity Theory
Definition

inputs = outputs

 

negative inequityresent,shrink outputs or increase outcomes,turnover

 

positive inequity-guilt, restore equity, citizenship behavior,rationalizes

 

equity-motivated

Term
Choice
Definition
more choice more intrinsic motivation
Term
Goal Setting theory
Definition
specific, difficult, and feedback
Term
Value perception theory
Definition

job saitsfaction depends on how you perceive your job

 

focusing on pay,promotion,supervision,co-wrokers,work itself

Term
Job characteristics theory
Definition
satisfaction based on variety, identity, significance, autonomy, and feedback
Term
Job Satisfaction correlation
Definition

job satisfatction

 

moderate with perforamcne and citizenship behavior

 

strong with organizational commitment and turnover and life satisfaction

Term
Stress
Definition

demands = stressors

consequences of demands = straints

 

Term
Primary vs Secondary Appraisal
Definition

Primary are stressful (hindrance stresstors)

secondary you can cope with (Challenge stressors)

Term
Moderators of stress
Definition

social support-help from people indriect

instrumental support- help direct

emotional support

Term
tRUST
Definition

disposition-trust everyone

cognition-trust rationally

affect-trust based on deelings

 

Term
Justice
Definition

distributive-fairness of decision making outcomes

procedual-was process of decision fair

interpersonal-respect and propriety from authority

informational-explained truthfully and fairly

Term
Ethics
Definition

Moral Awareness-authority recognized moral issue exists i

Moral Judgement-identify right course of action

Moral Intent-commit to right course of action

Term
Trust and correlation
Definition

strong with Organizational commitment

 

moderate with job performance

Term
Decision Making
Definition
consistent, value-maximizing choices
Term
Bounded rationality
Definition
people make simple choice without capturing complexity of problem
Term
Availability bias
Definition
judge on ease of recall, recent events, vivid and highly emotional
Term
Anchoring Bias
Definition
Make judgement on itnitial value given
Term
Escalation of commitment
Definition
go with losing action even when there is clear evidence of opposite
Term
Random error bias
Definition
create meaning out of random events
Term
Self serving bias
Definition
attribute failures to external and sucess to internal
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