Term
| Knowledge management is about |
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Definition
-Enabling commander's decision-making
-increasing the speed and efficiency of decision making in a comples environment
-Supporting the decision cycle
-Seamlessly weaving information into operations |
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Term
| What best summarizes the importance of knowledge management (KM) in the Commander's decision-making process? |
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Definition
| KM involves people, processes, and technology. it enables Commander's decision-making, making it better and faster in a complex environment that includes many other players. It must be seamlessly woven into operations. |
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Term
| What best explains the Commander's perspectives in the strategic and operational environments as they relate to KM |
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Definition
| Commanders operate in extremely complex environments that affect hoe they make decisions and influence outcomes. they recognize the larger challenge of fostering knowledge management and focus on how best to leverage it, rather than precisely control the flow of information |
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Term
| Insight related to Knowledge Management(KM) |
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Definition
| KM is people-centric, and focuses on people gaining and sharing knowledge to aid decision-making through interaction, organizations, and processes, making it better and faster in a complex environment that includes many other players, friend and foe, each with their own decision-making requirements |
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Term
| Insights related to Information Management (IM) |
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Definition
| IM is more information technology-centric and focuses on the rules, procedures, applications, and tools to gain, manipulate, and share data and information |
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Term
| If a command has a strong system of networks, databases and software, is it still important to manage knowledge? Why? |
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Definition
KM is people-centric, and focuses on people gaining and sharing knowledge to aid decision-making through interaction, organizations, and processes, making it better and faster in a complex environment that includes many other players, friend and foe, each with their own decision-making requirements. To improve KM, one must:
##Understand the Commander’s information needs and the myriad of relevant players and information flows
##Organize to interface with these relevant players
##Instill an inclusive mindset that balances a ‘need-to-share’ and ‘need to know’
##Leverage flat, transparent networks to share information and co-create context while retaining clear lines of authority for decision-making and responsibility |
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Term
| What could happen if a command has a strong knowledge management component, but lacks the system-based infrastructure to support it? |
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Definition
IM is information technology-centric and focuses on the rules, procedures, applications, and tools to gain, manipulate, and share data and information. To improve IM, one must understand:
##Determination of the networks, databases, and software applications is critically important and normally a theater-level decision
##Recognize these decisions have far-reaching implications
##Identify and promulgate the primary communications network to be used by the command
##Designate software applications (IM tools) to be used on the network
##Carefully select software applications that are user friendly |
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Term
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Definition
| Responsible for day-to-day implementation of the KMP within their respective directorates |
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Term
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Definition
| Primarily focuses on "what do I Know" "who needs to know it" and "how do I get them the information |
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Term
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Definition
| provides guidance on decision-making style, CCIR, and degree of desired technology to support KM and IM |
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Term
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Definition
| provides the C41 systems and provides technical recommendations on applications and tools to facilitate information flow |
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Term
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Definition
| play a key supporting role in the KM/IM organization by determining KM and IM aspects particular to their staff functions |
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Term
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Definition
| developing the organization and processes for information sharing within the HQ to support decision-making |
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Term
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Definition
| Articulates intent for inclusiveness and sharing. Shares vision on the relevant players and need for interaction with those players. Provides guidance on decision-making style, CCIR, and degree of desired technology to support KM and IM. Commander’s guidance drives the information flow throughout the organization and among the staff and instills a culture of information sharing. |
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Term
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Definition
| We find that most of the successful operational level commanders task the CoS with the responsibility for developing the organization and processes for information sharing within the HQ to support decision-making. The CoS focuses on the boards, bureaus, centers, cells, and working groups (B2C2WG) structure and processes, battle rhythm, and the leverage of technology to support staff processes |
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Term
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Definition
| The RFI Manager typically operates on the Joint Operations Center (JOC) floor, and receives, assigns, and tracks the status of RFIs among the staff, subordinate units and higher headquarters. The RFI management process is critical to the flow of information throughout the organization, therefore the RFI Manager serves in an advisory role to the KMWG to ensure the RFI process is understood and integrated into the KMP. We normally see the J2 continue to maintain a separate intelligence-oriented RFI process |
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Term
| Foreign Disclosure Officer (FDO |
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Definition
| The FDO processes classified information that is nominated for release to non-U.S. personnel and is critical to the flow of information in a coalition operational headquarters. Therefore the FDO serves in an advisory role to the KMWG to ensure that a clear understanding of foreign disclosure processes are integrated into the KMP. |
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Term
| Knowledge Management Officer (KMO): |
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Definition
| Assists the CoS in KM and IM direction. Focuses on staff organization and processes. Develops the KM/IM plan (KMP), integrates the foreign disclosure process, and exercises coordination authority over the staff KM/IM representatives (KMRs). Organizations that assign an operationally-focused KMO under the auspices of the CoS tend to be most successful in maintaining information flow to support decision-making. The KMO position should be assigned as primary duty billet rather than an additional duty. Although rank is not necessarily a primary consideration, the KMO responsibilities routinely require engagement at all levels in order enforce the command’s KM policies. The KMO should have operational experience, and an understanding of the command’s staff functions, reporting requirements, and IT capabilities |
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Term
| Information Management Officer (IMO |
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Definition
| The IMO’s principal tasks are: management of rules, procedures, applications, and tools that support KM. The IMO coordinates with the J6 on supportable applications and tools, provides IM recommendations for CoS decision, and oversees use of IT. Recommend the IMO be IT-focused and part of the J6. |
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Term
| what key aspect of the Commander's decision cycle helps ensure shared situational awareness? |
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Definition
| Communication, both within the headquarters and with higher, adjacent, and subordinate commands |
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Term
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Definition
-Provides the structure for managing the time of the Commander and the staff
-Coordinated progression of events that supports the Commander's decision cycle |
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Term
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Definition
Establishes the foundation and purpose of a B2C2WG event (who, what, where, when, how, and why)
-Provides a means to help determine whether new battle rhythm is considered viable |
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Term
| what process-centric insight(s) can be drawn from the three critical processes that comprise the larger knowledge management (KM) construct? |
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Definition
-Develop and refine KM processes through an integrated KM working group
-Spend time developing the battle rhythm
-Minimize the number of collaborative events both physical and virtual |
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Term
| ________ set the standards for the collection and dissemination of information. |
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Definition
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Term
| ________ serves as an authoritative document(s) that sets the standards for the collection and dissemination of information to support timely informed decisions and maintain shared situational awareness? |
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Definition
Knowledge Management Plan (KMP) and
Information Management Plan (IMP) |
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