Term
| X Percent of Fortune 500 Companies have half for more of their employees on teams |
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Term
| X percent of small U.S. manufacturers are using teams in their production |
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Term
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| Groups whose members work intensely on a specific, common goal using their positive energy, individual and mutual accountability, and complimentary skills |
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| A team of 5 to 12 employees from the same department or functional area who are involved in efforts to improve work activities or to solve specific problems |
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| A type of work team that operates without a manager and is responsible for a complete work process or segment |
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| A type of work team that's a hybrid grouping of individuals who are experts in various specialties and who work together on various tasks |
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| A type of work team that uses computer technology to link physically dispersed members in order to achieve a common goal |
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Term
| Important characteristics of effective teams |
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Definition
Clear goals
relevant skills
mutual trust
unified commitment
good communication
strong negotiating skills among members
appropriate leadership
internal and external support |
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Term
| Stages of group development |
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Definition
1.Forming
2 Storming
3. Norming
4. Performing
5. Adjourning
Groups do not always proceed clearly and may regress to earlier stages |
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Term
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Definition
Two or more interactive and interdependent individuals who come together to achieve particular goals
-There can be formal or informal groups |
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Term
| Major components of group performance and satisfaction |
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Definition
External conditions imposed on group
Group member resources
Group Structure
-Roles - Sets of behavior patterns expected of someone occupying a given position in a social unit
-Norms - Acceptable standards or expectations shared by a group's members
-Conformity
-Groupthink
Group size |
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Term
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Definition
| Perceived incompatible differences that result in interference or opposition |
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Term
| Traditional View of Conflict |
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Definition
| View that all conflict is bad and must be avoided |
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| Human relations view of conflict |
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Definition
| View that conflict is a natural and inevitable outcome in every group |
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| Interactionist view of conflict |
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Definition
| View that some conflict is necessary for a group of perform effectively |
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| Conflicts that support a group's goals and improve its performance |
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| Conflicts that prevent a group from achieving its goals |
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| Conflicts over content and goal of the work |
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| Relationship based on goals of the relationship |
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| Conflict over how work gets done |
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Term
| Types of Groups and their features |
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Definition
Command Groups - Groups that are determined by the organization chart and composed of individuals who reports to the business manager
Task Groups - Groups composed of individuals brought together to complete a specific task; their existence is often necessary because once the task disbands, we are completed.
Cross-functional teams - Groups that bring together the knowledge and skills of individuals from various work areas or groups or whose members have been trained to do each others' jobs
Self-managed teams - Groups that are essentially independent and in addition to their own tasks, take on technical managerial responsibilities such as hiring, planning and scheduling, and performance evaluation.
Cross-functional Teams
Self-managed teams |
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