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MOB Chapter 14 Questions
MOB Test 3 Review
25
Business
Undergraduate 3
11/11/2007

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Term
Goals of Organizational Behavior
Definition
To explain, predict, and influence behavior
Term
Attitudes
Definition
Evaluative statements - either favorable or unfavorable - concerning objects, people, or events.
Term
Cognitive component of Attitude
Definition
Refers to the beliefs, opinions, knowledge, or information held by that person
Term
Affective component
Definition
The emotional or feeling part of an attitude
Term
Behavioral component
Definition
Refers to an intention to behave in a certain way toward someone or something
Term
Job Involvement
Definition
The degree to which an employee identifies with his or her job, actively participates in it, and considers his or her job performance to be important to his or her self-worth
Term
Organizational commitment
Definition
The degree to which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization.
Term
Perception
Definition
The process by which individuals give meaning to their environment by organizing and interpreting their sensory impressions.
Term
Influencing factors of perception
Definition
The Perceiver, the Target, the Situation
Term
Attribution Theory
Definition
Suggests that when we observe an individual's behavior, we attempt to determine whether it was internally or externally caused.
Term
Fundamental attribution error
Definition
Tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgments about the behavior of others
Term
Self-serving bias
Definition
Tendency for individuals to attribute their own successes to internal factors while putting the blame for failures on external factors.
Term
Stereotyping
Definition
Judging a person on the basis of one's perception of a group to which he or she belongs
Term
Halo effect
Definition
General impression of an individual based on a single characteristic
Term
Personality
Definition
The unique combination of psychological characteristics that affect how a person reacts and interacts with others.
Term
MBTI
Definition
Meyers-Briggs Type Indicator:
-Consists of more than 100 questions about how people usually act or feel in different situations
Term
MBTI Dimensions
Definition
Social Interaction (Extrovert or Introvert)
Preference for gathering data (Sensing or Intuitive)
Preference for Decision Making(Feeling or Thinking)
Style of making decisions(Perceptive or Judgmental)
Term
Big Five Model
Definition
Five factor-model of personality that includes:
Extroversion
Agreeableness
Conscientiousness
Emotional Stability
Openness to Experience
Term
Operant Conditioning
Definition
The term applied to the theory that behavior is a function of its consequences.
Term
B.F. Skinner
Definition
Psychologist who argued that creating pleasing and desirable consequences to follow some specific behavior will increase the frequency of the behavior
Term
Learning
Definition
Any relatively permanent change in behavior that occurs as a result of experience
Term
Social learning theory
Definition
A theory of learning that says people can learn through observation and direct experience.
Term
Shaping Behavior
Definition
The process of systematically reinforcing each successive step that moves an individual closer to the desired behavior
Term
Which personality trait classification model has the most evidence to support it?
Definition
The Big Five Model
Term
Additional Personality Insights
Definition
1. Locus of Control
2. Machivellianism
3. Self-Esteem
4. Self-Monitoring
5. Risk-Taking
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