Term
Target Marketing Process: |
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-identify markets with unmet needs determining market segmentation -selecting market to target -positioning through marketing strategies |
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the art and science of fitting the product or service to one or more segments of the broad market in such a way to set it meaningfully apart from the competition |
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2 bases for segmentation: |
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Definition
-Customer Characteristics: psychographics, demographic, socioeconomic, geographic -Buying Situation: behavior, usage, outlets, awareness, benefits |
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-attributes and benefits -price or quality -use of application -product class -product user -competitor -cultural symbols |
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-point of sale displays, racks, stands -trade deal, special displays -dealer premiums, prizes, gifts -cooperative ads deals -advertising materials, mats, inserts -push money or spiffs -collateral catalog manuals -company conventions, meetings |
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-sampling, free trial -cents off promotions -cents off coupons -combination offers -premiums or gifts -contests, sweepstakes -point of purchase -trading stamp |
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- Competitive Parity - Arbitrary Allocation - Percentage of Sales (3-5%) - Affordable Method - Return on Investment |
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Share of Voice- your percent of the ad messages for the product type |
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number of different audience members exposed at least once in a given time period |
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the number of times the receiver is exposed to the media vehicle in a specific time period |
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full coverage without excess or waste |
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Three Scheduling Methods: |
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-continuity -flighting -pulsing |
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Message Factor Determining Frequency: Message Creative Factors: |
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Definition
-message complexity -message uniqueness -new vs. continuing campaigns -image vs. product sell -message variation -wear out -advertising units |
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- [cost of ad space (absolute cost) / circulation] x 1,000 |
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TV, Radio, Magazine, Newspaper, Internet, Outdoor, Direct Mail |
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Advantages/Disadvantages: TV |
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Definition
Advantage: mass coverage, high reach, impact of sight, sound and motion; high prestige, low cost per exposure, attention getting, favorable image Disadvantage: low selectivity, short message life, high absolute cost, high production cost, clutter |
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Advantages/Disadvantages: Radio |
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Definition
Advantage: local coverage, low cost, high frequency, flexible, low production cost, well-segmented audience Disadvantage: audio only, clutter, low attention getting, fleeting message |
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Advantages/Disadvantages: Magazine |
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Definition
Advantages: segmentation, quality reproduction, high info content, longevity, multiple readers Disadvantages: long lead time for ad placement, visual only, lack flexibility |
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Advantages/Disadvantages: Newspapers |
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Definition
Advantages: high coverage, low cost, short lead time for placing ads, ads can be placed in interest sections, timely (current ads), reader controls exposure, can be used for coupons Disadvantages: short life, clutter,low attention getting, poor reproduction quality, selective reader exposure |
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Advantages/Disadvantages: Outdoor |
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Definition
Advantages: location specific, high repetition, easily noticed Disadvantages: short exposure time, short ads, poor image, local restrictions |
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Advantages/Disadvantages: Direct Mail |
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Definition
Advantages: high selectivity, reader controls exposure, high information content, repeat exposure opportunities Disadvantages: high cost per contact, poor image (junk mail), clutter |
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Advantages/Disadvantages: Internet |
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Definition
Advantages: user selects product info, user attention and involvement, interactive relationship, direct selling potential, flexible message platform Disadvantages: limited creative capabilities, websnarl (crowded access), technology limitations, few valid measures techniques, limited reach |
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Two Perspectives of Advertising Creativity: |
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Definition
Suit or Artist? the ability to generate fresh, unique and appropriate idea that can be used as solutions to communicate problems. -a happy medium is always good |
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Term
JWT Creative Process (J. Walter Thompson): |
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Definition
1)Immersion: getting raw material, data, immersing one's self in the problem to get the background 2) Digestion: ruminating on the data acquired, turning it this way and that in the mind 3) Incubation: ceasing analysis and putting the problem out of the conscious mind for a time 4) Illumination: a sudden inspiration of intuitive revelation about a potential solution 5) Verification: studying the idea, testing it, and developing it for practical usefulness |
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Specifies the basic elements of the creative strategy; a creative/copy platform, create brief: |
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Definition
1) basic problem advertising must address 2) advertising and communications objectives 3) specify target audience |
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used when competing brands are so similar it is difficult to find or create a unique attribute |
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Integrating the Internet: |
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Definition
Banners, sponsorships, popup and under, action ads, push technologies, links |
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Internet has a variety of forms: |
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Definition
paid search is most popular (adwords) -behavioral targeting -contextual ads -rich media -additional forms |
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5 free way to attract customers using the internet: |
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1) create Facebook fan page 2) tweet special offer or advice daily 3) encourage customer reviews of Yepl 4) List your business on Google and Yahoo 5) Be you own publicist |
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measurement problems, annoyance, clutter, potential for deception, privacy, poor reach, irritation |
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Magazines : advantages/disadvantages |
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Definition
selectivity, reproduction quality, creative flexibility, permanence, prestige, receptivity, involvement, services Dis- costs, limited reach, limited frequency, long lead time, clutter |
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standard rate and data services: bible of buying media, price, circulation, mechanical requirements, deadlines |
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Ad: extensive penetration, flexibility, geographic selectivity, involvement and acceptance, services offered dis: production quality may be low, short life span, not demographically selective, not psychologically selective, heavy ad competition, potentially poor placement, may be overlapping |
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display ads, classified ads, public notices, printed insert |
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1) Account Service: the link between agency and client, managed by the account executive 2) Marketing Services: research and development, may include account planners, media dept to obtain media space and time 3) Creative Services: creation and execution of ads, copywriters, artists, and other specialists |
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Definition
marketing activities that solicit a response by phone, mail, or personal visit from a prospective customer |
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targeted, low waste, three types of direct sales: prospecting, profiling, 3D vs Flat; b2b or b2c Dis: advantage depend on list quality; poor image |
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sources: list services, direct marketing assoc, US Census Bureau, Simmons Market Research Bureau, your own customers, standard rate and data service (SRDS), US Postal Service |
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direct mail, catalogs, broadcast, media, DR TV Spots, Infomercials, DR media print, home shopping telemarketing |
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telephone calling by the marketer or marketer's agent to individual prospects, seeking, purchase, subscription, membership, or participation by the call recipient (selling) |
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marketer's facilities and invitations to prospects to call a central location or long distance number by toll or fixed cost (order taking) |
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cost per thousand; refers to cost of the mail piece |
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cost per order; an effective measure of direct marketing; cost of the sale |
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a more commonly used but less effective measure |
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