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MKTG 757 Ch 17
For Exam 2
14
Marketing
Undergraduate 4
11/04/2009

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Cards

Term
Public Relations
Definition
management function that evaluates public attitudes, identifies the policies and procedures of an individual or organization with the public interest, and executes a program to earn public understanding and acceptance
Term
External Audiences
Definition
those people who are not closely connected with the organization
Term
Internal Audiences
Definition
include employees, stockholders, and investors of the firm as well as members of the local community, suppliers and current customers
Term
press release
Definition
factual and interesting information released to the press
Term
press conference
Definition
the calling together of the press to announce significant news and or events
Term
exclusive
Definition
a public relations tactic whereby one particular medium is offered exclusive rights to a story
Term
internal audits
Definition
involve evaluations by superiors or peers within the firm to determine the performance of the employee (or his or her programs)
Term
external audience
Definition
conducted by consultants, the client (in the case of a PR agency), or other parties outside the organization
Term
publicity
Definition
the generation of news about a person, product, or service that appears in broadcast or print media
Term
video news release
Definition
a publicity piece produced by publicists so that stations can air it as a news story
Term
corporate advertising
Definition
doesn't promote one specific product/service. rather, promotes the firm overall, by enhancing its image, assuming a position on a social issue or cause, or seeking direct involvement in something
Term
Image Advertising
Definition
may accomplish a number of objectives, including creating goodwill both internally and externally, creating a position for the company, and generating resources,both human and financial
Term
advocacy advertising
Definition
concerned with propogating ideas and elucidating controversial social issues of public importance in a manner that supports the interests of the sponsor
Term
cause-related marketing
Definition
companies link with charities or nonprofit organizations as contributing sponsors
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