Shared Flashcard Set

Details

MKTG 351
intro
74
Marketing
Undergraduate 3
03/05/2012

Additional Marketing Flashcards

 


 

Cards

Term
the “four Ps”
Definition
Product
Promotion
Place
Price
Term
personal value equation of the customer
Definition
Value=Benefits received – [Price + Hassle]
Term
- Logistics
Definition
the transportation and storage of materials and products are
Term
elements of the supply chain
Definition
- number of organizations and functions that make, mine, assemble or deliver materials and products from manufacturer to customer
Term
Marketing Plan
Definition
the strategy for implementing the components of marketing: creating, communicating, delivering, and exchanging value.
Term
Strengths
Definition
internal factor that is controllable, ex. a reputation for great service, strong financial position
Term
Weaknesses-
Definition
that is controllable, ex. a lack of awareness of its products in the marketplace
Term
Moving average
Definition
trend analysis that bases its forecast method on the average rate of change of the past periods
Term
Exponential smoothing-
Definition
trend analysis that takes the more recent averages over the distant averages
Term
marketing audit
Definition
snapshot of the state of the company’s marketing strategies as they are actually implemented
Term
Strategic Planning for the firm and for marketing
Definition
- Process that helps an organization allocate its resources under different conditions to accomplish its objectives
Term
Know what Green Marketing involves
Definition
- Marketing environmentally safe products & services in a way that is good for the environment. Also saves company & consumer money.
Term
Market penetration strategy
Definition
selling more of existing products and services to existing customers
Term
Product penetration strategy-
Definition
creating new products or services for existing markets
Term
Market development strategy-
Definition
selling existing products or services to new customers;
Term
Export
Definition
sell products to buyers in foreign markets
Term
License-
Definition
sell the right to use some aspect of the production process, trademark, or patent to individuals
Term
Franchising-
Definition
granting an independent operator the right to use your company’s business model, techniques, and trademarks for a fee;
Term
Contract manufacturing
Definition
when companies hire manufacturers to produce their products in another country;
Term
Direct investment
Definition
owning a company or facility overseas; involves the most risk but offers the most control.
Term
diversification
Definition
Entering new markets with new products or doing something outside a firms current business
Term
the Boston Consulting Group matrix
Definition
Examines strategic business units based on their relative market shares and growth rates
Term
SBU’s market growth
Definition
how fast the unit is growing compared to the industry in which it competes
Term
the SBU’s relative market share
Definition
how the unit’s share of the market compares to the market share of its competitors
Term
stars
Definition
business with high growth and a high market share)
Term
cash cow
Definition
- Business or offering with a large share of a shrinking market
Term
Impulse Buying
Definition
purchasing a product with no planning or forethought, as well as differing degrees of such
Term
Perception
Definition
interpreting the world and making sense of it in your brain.
Term
Self-Actualization needs
Definition
realizing your full potential
Term
Esteem needs
Definition
being respected by others as a result of your accomplishments)
Term
Social needs
Definition
being loved, befriended, and accepted by others)
Term
Safety needs
Definition
feeling safe and sheltered from harm
Term
Physiological needs
Definition
needing food, water, and sleep
Term
Selective perception
Definition
the process whereby a person filters information based on how relevant it is to them.
Term
Selective retention-
Definition
the process whereby a person retains information based on how well it matches their values and beliefs
Term
Shock advertising
Definition
advertising designed to startle people so as to get their attention
Term
Subliminal advertising-
Definition
advertising that is not apparent to consumers but is thought to be perceived subconsciously by them.
Term
E-Commerce
Definition
Internet Marketing
Term
Mass Marketing-
Definition
selling the same product to all consumers
Term
-Behavioral segmentation
Definition
dividng people into groups based on how they behave or act toward products
Term
Demographic segmentation
Definition
segmenting buyers by tangible, personal characteristics such as age, income…
Term
Geographic segmentaion:
Definition
Segmenting buyers by where they are located
Term
Psychographic segmentation
Definition
segmenting people by their activities,interests, opinion, attitudes, values
Term
Baby Boomers
Definition
Generation that accounts for 50% of U.S. consumer Spending
Term
niche marketing
Definition
targeting an extremely select group of customers
Term
positioning
Definition
the process by which marketers try to create an image or identity in the minds of their target market for its product, brand, or organization.
Term
brand
Definition
A name, picture, design, or symbol, or combination of those elements, used by a seller to differentiate its offerings from competitors’.
Term
Quality Function Deployment
Definition
A specific process for designing new offerings that begins by specifying a customers requirements and then designing a product to meet those needs. 3rd step- feature specification
Term
Product life cycle-
Definition
introduction, growth, maturity, decline
Term
Introduction-
Definition
price is normally high, marketing costs are typically higher at this stage than any other; Penetration
Term
pricing strategy
Definition
strategy where an org offers a low initial price on a product so that it captures as much market shares as possible
Term
Skimming pricing strategy
Definition
a high initial price that company set when introducing new products in order to get back money for investors
Term
Growth
Definition
the stage where sales increase and more competitors enter the market
Term
Maturity-
Definition
the stage where sales begin to level off and competitors have saturated the market; downsize- to decrease the size of the package;
Term
Decline
Definition
the stage where sales drop and companies must decide whether to keep, modify or drop a product
Term
Joint ventures
Definition
an entity that is created when two parties agree to share their profits, losses, and control
Term
Push demand-
Definition
strategy in which businesses are the target of promotions so products get “pushed” through their marketing channels and sold to consumers.
Term
Pull strategy
Definition
strategy in which consumers are targeted with sales promotions such as coupons, contests, games, rebates, mail-in-offers
Term
Short
Definition
no industrial distributors
Term
Medium-
Definition
at least one industrial distributors
Term
Long-
Definition
more than one industrial distributors
Term
Shrinkage
Definition
employee theft of inventory
Term
RFID meaning
Definition
A tag that emits radio signals tha can record and track a shipment as it comes in and out a facility
Term
Cross-docking-
Definition
practice of moving products between supply chain intermediaries so that they spend little or no time in warehouses as they are transported;
Term
Logistics
Definition
physical flow of materials in the supply chain
Term
Trucks
Definition
shipped by any other means of transport
Term
Water
Definition
for international trade, couldn't be accomplished without this transport
Term
Pipelines
Definition
generally used to transport oil, natural gas, and chemicals
Term
Air
Definition
the highest shipping cost, used for high sensitive products
Term
reverse distribution
Definition
movement of previously shipped goods from customers back to manufacturers
Term
Reverse logistics
Definition
firms moving backwards in the supply chain to extract value
Term
Up cycling
Definition
process of extracting value from waste and use it to create new products
Term
procurement
Definition
purchasing goods for your organization
Term
3rd party logistics
Definition
where firms outsource their entire order processing departments
Supporting users have an ad free experience!