Term
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Definition
| a set of interdependent organizations that ease the transfer of ownership as products move from producer to business user or consumer |
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Term
| Channel Members (also called intermediaries or resellers) |
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Definition
| all parties in the marketing channel that negotiate with one another, buy and sell products, and facilitate the change of ownership between buyer and seller in the course of moving the product from the manufacturer into the hands of the final consumer |
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Term
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Definition
| the connected chain of all of the business entities, both internal and external to the company, that perform or support the logistics function |
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Term
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Definition
| the difference between the amount of product produced and the amount an end user wants to buy |
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Term
| Discrepancy of assortment |
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Definition
| the lack of all the items a customer needs to receive full satisfaction from a product or products |
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Term
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Definition
| a situation that occurs when a product is produced but a customer is not ready to buy it |
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Term
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Definition
| the difference between the location of a producer and the location of widely scattered markets |
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Term
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Definition
| a channel intermediary that sells mainly to consumers |
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Term
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Definition
| a distribution channel in which producers sell directly to customers |
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Term
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Definition
| the use of two or more channels to distribute the same product to target markets |
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Term
| Strategic channel alliance |
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Definition
| a cooperative agreement between business firms to use the others already established distribution channel |
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Term
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Definition
| a management system that coordinates and integrates all of the activities performed by supply chain members into a seamless process, from the source to the point of consumption, resulting in enhanced customer and economic value |
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Term
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Definition
| a form of distribution aimed at having a product available in every outlet where target customers might want to buy it |
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Term
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Definition
| a form of distribution achieved by screening dealers to eliminate al but a few in any single area |
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Term
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Definition
| a form of distribution that establishes one or a few dealers within a given area |
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Term
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Definition
| the capacity of a particular marketing channel member to control or influence the behavior of other channel members |
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Term
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Definition
| a situation that occurs when one marketing channel member intentionally affects another member’s behavior |
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Term
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Definition
| a member of a marketing channel that exercises authority and power over the activities of another channel members |
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Term
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Definition
| a clash of goals and methods between distribution channel members |
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Term
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Definition
| a channel conflict that occurs among channel members on the same level |
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Term
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Definition
| a channel conflict that occurs between different levels in a marketing channel, most typically between the manufacturer and wholesaler or between the manufacturer and retailer |
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Term
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Definition
| the joint effort of all channel members to create a supply chain that serves customers and creates a competitive advantage |
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Term
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Definition
| the process of strategically managing the efficient flow and storage of raw materials, in process inventory, and finished goods from point of origin to point of consumption |
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Term
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Definition
| the link that connects all of the logistics functions of the supply chain |
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Term
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Definition
| an entire group of individuals who orchestrate the movement of goods, services, and information from the source to the consumer |
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Term
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Definition
| a production method whereby products are not made until an order is placed by the customer; products are made according to customer specifications |
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Term
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Definition
| a process that redefines and simplifies manufacturing by reducing inventory levels and delivering raw materials just when they are needed on the production line |
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Term
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Definition
| a system whereby orders are entered into the supply chain and filled |
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Term
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Definition
| a method of developing and maintaining an adequate assortment of materials or products to meet a manufacturer’s or a customer’s demand |
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Term
| Materials requirement planning |
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Definition
| an inventory control system that manages the replenishment of raw materials, supplies, and components from the supplier to the manufacturer |
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Term
| Distribution resource planning |
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Definition
| an inventory control system that manages the replenishment of goods from the manufacturer to the final consumer |
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Term
| Electronic data interchange |
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Definition
| IT that replaces the paper documents that usually accompany business transactions |
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Term
| Materials-handling system |
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Definition
| a method of moving inventory into, within, and out of the warehouse |
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Term
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Definition
| use of an independent third party to manage and entire function of the logistics system, such as transportation, warehousing, or order processing |
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Term
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Definition
| a distribution technique that includes any kind of product or service that can be distributed electronically, whether over traditional forms such as fiber-optic cable or through satellite transmission of electronic signals |
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