Shared Flashcard Set

Details

MKT Chapter 8
STP
10
Marketing
Undergraduate 2
02/24/2013

Additional Marketing Flashcards

 


 

Cards

Term
Zappos
Definition

-Company story

-Customer service/core values

-How they segment

Customers who care about:

-Large selection

-Shopping from home

-Overnight delivery 

Term
The STP process
Definition

1. Strategy or objectives

2. Describe segments

3. Evaluate segment attractiveness

4. Select Target market

5. Identify and develop positioning strategy 

Term

Step 1: Establish Overall strategy or objectives

 

Definition

-Check youself

-The segmentation strategy must be consistent with and derived from the firm's mission and current state (SWOT)

Term
Step 2: Describe segments
Definition

1. Geographic segmentation

2. Demographic segmentation

3. Psychographic segmentation

4.Geodemographic segmentation

Term

Geographic segementation

 

Definition

-region of the country or world

-market size

-market density

-Climate 

Term
Benefits of regional marketing
Definition

-New ways to generate sales in sluggish+competitive markets

-Scanner data allows assessment of best selling brands in region

-Regional brands appeal to local preferences

-Quicker reaction to competition 

Term
Demographic segmentation
Definition

*MOST POPULAR* 

-age, gender, income, ethnic background, family life cycle 

Term

Psychographic segmentation

 

Definition

-social class (lower, middle, upper)

-Lifestyles (what is valued by the segment)

-Personality (adventure seekers) 

Term

Geographic Segmentation

 

Definition

*BEST WAY*

-segmenting potential customers into neighborhood lifestyle categories 

-Combines geographic, demographic, and lifestyle segmentation

-Consumers in the same neighborhoods tend to buy the same types of cars, appliances, and apparel and shop at the same types of retailers. 

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