Shared Flashcard Set

Details

MKT 410 EXAM 2
MKT 410 EXAM 2
61
Marketing
Undergraduate 4
03/03/2013

Additional Marketing Flashcards

 


 

Cards

Term
Define brand:
Definition
A company's unique designation or trademark, which distinguishes its offering from other product category entries.
Term
What are the characteristics of a good brand name?
Definition
  • Distinguishes the brand from competitive offerings
  • Describes the brand and its attributes
  • Achieve compatibility with a brand's desired image and product design/packaging
  • Is memorable, easy to pronounce, and spell
Term
What are the 5 steps in the Brand Naming Process?
Definition

1) Specify objectives

2) Create candidates

3) Evaluate candidates

4) Choose brand name

5) Register trademark

Term
Define Logo:
Definition
Graphic design element related to a brand name.
Term
__________ is considered "the silent salesman".
Definition
Packaging
Term
What is Sensation Transference?
Definition
A tendency to impute characteristics from a package to the brand itself.
Term
What is the VIEW model?
Definition

Visibility

Information

Emotional Appeal

Workability

Term
_____________ signifies the ability of a package to attract attention at the point of purchase.
Definition
Visibility
Term
In the VIEW model, Information is...
Definition
Instructions, benefits, slogans and supplementary information
Term
In the VIEW model, Emotional Appeal is...
Definition
the ability of a package to evoke a desired feeling or mood.
Term
In the VIEW model, Workability is...
Definition

how a package functions.

(Protection, ease-of-use, environmentally-friendly)

Term
Outdoor advertising is...
Definition

supplementary to other forms of advertising.

Ex/ Billboards

Term
Billboards are made for...
Definition
Brand Identification.
Term
_________ is the most cost-effective and efficient form of communication.
Definition
Signage
Term
What are the 5 strengths of outdoor advertising?
Definition

1) Prominent brand identification

2) High frequency/reach

3) Low cost

4) Opportune purchase reminder

5) Geographic flexibility

 

Term
What are the 4 weaknesses of outdoor advertising?
Definition

1) Nonselectivity

2) Environmental concerns

3) Difficult to measure audience

4) Short exposure time

Term

Measuring Out-of-Home (OOH) Advertising

Audience Size/Characteristics:

Definition

1) Size of audience reached when using this media

2) Demographics of audiences reached by magazines or TV

3) Nielson Media Research: getting better at determining the audiences of outdoor audiences

Term
What are the various types of On-Premise signage?
Definition

Free-standing

Building-mounted

Floor-ad

POP displays

Term
What are the ABCs of On-premise signs?
Definition

A: Attract new customers

B: Brand the retail site in consumer's minds

C: Create impulse purchases

Term
What are the 3 aspects of POP's influence on consumer behavior?
Definition

1) Informing

2) Reminding

3) Encouraging

Term
Informing is POP's...
Definition
most basic communication function and provides potentially useful information.
Term
Reminding is POP's...
Definition
way to keep the brand name before the consumer.
Term
Explain the Encoding Specificity Principle:
Definition
Info recall is enhanced when the context that people try to retreive the info is similar/same to the manner when they first encoded it.
Term
What are the 4 types of Purchase Behaviors from the POPAI study?
Definition

1) Specifically planned (Tide)

2) Generally planned (detergent)

3) Substitute (Gain)

4) Unplanned (gum)

Term
_____ is the FINAL opportunity to affect behavior.
Definition
Point-of-Purchase (POP)
Term
What are the 5 reasons POP materials go unused?
Definition

1) No incentive for retailer (poorly designed materials)

2) Too much space for sales $ generated

3) They're difficult to set up

4) They lack eye appeal

5) Don't increase retailers overall sales

Term

What are the 6 reasons retailers USE POP?

FURSPA

Definition

1) Fit store decor

2) User-friendly

3) Right size/format

4) Sent directly to stores

5) Properly coordinated with other marcom program

6) Attractive, convenient, useful for consumers

Term
Permanent POP advertising is intended for use for ____________.
Definition
6 months or more.
Term
Temporary and Semi-permanent POP advertising is intended for use for ______________.
Definition
Fewer than 6 months.
Term
In-store media POP materials are...
Definition
Executed by a third-party. (radio, coupon dispenser, cart ads)
Term

What are the 6 elements of Effective Advertising?

SC PB DD

Definition
  1. Sound strategy
  2. Consumer's view
  3. Persuasive
  4. Breaks clutter
  5. Delivers on promises
  6. Doesn't overwhelm
Term
Effective advertising ALWAYS takes the _________ ____.
Definition
Consumer's view.
Term
Define Value Proposition:
Definition
Value Proposition is the essence of a message and the reward to the customer for investing time attending to an advertisement.
Term
[image]
Definition
[image]
Term
Define Advertising Strategy:
Definition
An advertising message that communicates the brand's primary  benefits or how it can solve a consumer's problem.
Term

What is the Advertising Strategy Five-Step Program?

SSSIE

Definition

1) Specify the fact from the consumer's view

2) Specify the problem from the brand's view

3) State the advertising objective

4) Implement the creative message strategy

5) Establish mandatory requirements

Term

What are the 3 orientation styles of creative advertising and give examples of each:

F - S/E - C/D

Definition

1) Functional: Unique Selling Proposition

2) Symbolic/Experiential: Brand Image, Resonance, Emotional

3) Category Dominance: Generic, Preemptive

Term
Define Unique Selling Proposition:
Definition
Advertiser makes superiority claim based on a unique product attribute that represents a distinct, meaningful consumer benefit.
Term
Explain the Brand Image, Resonance and Emotional Cognitive/Experiential Creative Styles:
Definition

Brand Image: psychological differentiation

Resonance: represent circumstances that consumer's relate to (ex/ Dove Real Beauty Campaign)

Emotional: Appeal to emotions

Term
Generic Creative Style involves...
Definition

making a claim that could be utilized by ANY company.

Ex/ Campbell's "Mmmm.. Good."

Term
Preemptive Creative Style involves...
Definition

claims that assert superiority.

Ex/ "Visine gets the red out"

Term
Draw the Means-End chain chart:
Definition

Attributes--->Consequences--->Values

   \            /                             |

          Means------------------>End

 

Attributes: features

Consequences: benefits/detriments

Values: beliefs

Term

Values are consumer beliefs about life and acceptable behaviors.

What are the 10 Natures of Values?

S-SHAP-SC-TBU

Definition
  1. Self-Direction
  2. Stimulation
  3. Hedonism: "over-indulgence"
  4. Achievement
  5. Power
  6. Security
  7. Conformity
  8. Tradition
  9. Benevolence: "disposition to do good"
  10. Universalism
Term

Define Laddering:

(also known as "Elicitation")

Definition

A qualitative research technique involving a 

series of directed questions to identify linkages between 

attributes, consequences, and values.

Term
Explain the difference between Regulatory and Non-Regulatory requirements:
Definition

Regulatory: government requirements

ex/ Surgeon General's Warning, Alcohol content

 

Non-Regulatory: corporation requirements

ex/ Corporate identity

Term
The _____________ are what consumers hope to receive or avoid when consuming products.
Definition
consequences
Term
The tendency of consumers to impute characteristics from a package to the brand itself is termed ____________ ___________.
Definition
Sensation Transferrence
Term
When enhancing processing motivation, you must get consumers to...
Definition

1) Attend to the message

2) Process brand information

Term
Getting customers to attend to the message involves...
Definition

1) Appeal to hedonic needs

2) Using novel stimuli

3) Use intense cues

4) Use motion

Term
Getting customers to Process brand information involves...
Definition

1) Increased relevance

2) Increased curiosity about brand

Term
To enhance consumer's motivation about a brand, marketers can...
Definition

Enhance the relevance

Enhance curiosity

Term
When using "Typical-Person Endorsers", it is more effective to...
Definition
Use multiple people rather than a single individual.
Term
What are the 5 components of the TEARS model?
Definition

T = Trustworthiness

E = Expertise

A = Attractiveness

R = Respect

S = Similarity (to target audience)

Term
In the TEARS model, __________ is a secondary characteristic. i.e. Not as important.
Definition
Attractiveness
Term
In the TEARS model, Attractiveness __________ between _________ ________.
Definition
Differs between different audiences.
Term
In the TEARS model, RESPECT....
Definition
Represents the quality of being admired or even esteemed due to one's personal qualities and accomplishments.
Term
In the No Tears approach, what are the 8 considerations when choosing an endorser?
Definition

1) Celebrity-Audience match

2) Celebrity-Brand match

3) Celebrity Credibility

4) Celebrity Attractiveness

5) Cost

6) Easy to work with

7) Endorsement-Saturation Factor (too many)

8) Liklikhood to get in trouble

Term
What role does HUMOR play in advertising?
Definition

1) Attract attention

2) Enhance liking of brand/ad

3) Doesn't hurt comprehension or persuasion

4) Doesn't enhance source credibility

5) Appropriate use is based on product

 

**NOT effective for brands that are unknown

Term
Define Psychological Reactance:
Definition
the theory that people react against any efforts to reduce their freedom or choices.
Supporting users have an ad free experience!