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The inner psychological characteristics that both determine and reflect how a person responds to his or her environment |
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Three distinct properties of Personality |
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o Reflects individual differences o Is consistent and enduring o Personality can change |
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- Psychoanalytic Theory of Personality: Unconscious needs or drives, especially sexual and other biological drives, are at the heart of human motivation and personality |
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o Compliant Individuals: Move toward others (desire to be loved) o Aggressive Individuals: Move against others (desire to win) o Detached Individuals: Move away from others (desire to be independent) |
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Degree of the consumers attachment to worldly possessions |
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Consumer’s likelihood to accept or reject foreign made products o Highly Ethnocentric: Think it’s bad to purchase foreign goods |
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Opposite of ethno. Attracted to products, places and things of other cultures |
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The degree of rigidity (versus openness) that individuals display toward the unfamiliar and toward info that is contrary to their own beliefs o Low dogmatism = open minded |
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Range from inner-directedness to other-directedness o Inner-directed: Tend to rely on their own inner values o Other-directed: Look at others for guidance |
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o High NFC = Responsive to the part of an ad that is rich in product-related information or description o Low NFC = More attracted to background or peripheral aspects of an ad like an attractive model or well-known celeb. |
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j.n.d. (Differential Threshold) |
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- The minimal difference that can be detected between two similar stimuli - Changes are RELATIVE |
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The stronger the initial stimulus, the greater the additional intensity needed for the second stimulus to be perceived as different. o JND = Starting Stimulus x K |
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The process through which people take raw sensations from the environment and interpret them using knowledge, experience and understanding of the world so that sensations become meaningful experiences |
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1. Exposure a. External Stimuli b. Sensory Receptors 2. Attention 3. Interpretation |
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The lowest level at which an individual can experience a sensation |
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Three basic principles of Perceptional Organization |
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1. Figure and Ground 2. Grouping 3. Closure |
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Ability to focus on one person talking in a room full of people |
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Behavioral vs. Cognitive Learning Theories |
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Behavioral: Based on observable behaviors (responses) that occur as the result of exposure to stimuli
Cognitive: Learning based on mental processing |
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The process by which individuals acquire the purchase and consumption knowledge and experience that they apply to future related behavior |
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The total rage of learning, from simple to the learning of abstract concepts and complex problem solving |
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For learning to occur, there has to be… |
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Motivation: Unfilled needs lead to motivation Cues: Stimuli that direct motives o Price, styling, packaging, etc. o Ex. An ad for an exotic trip that includes bike riding may serve as a cue for bike riders who may suddenly realize they need a vacation Response: How individuals react to a cue Reinforcement: Increases the likelihood that a specific response will occur in the future as a result of particular cues or stimuli |
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Cognitive Associative Learning |
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Not the acquisition of new reflexes, but the acquisition of new knowledge about the world |
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• One to make consumers aware of product • A second to show consumers the relevance • A third to remind of its benefits |
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o Making the same response to a slightly different stimuli o Dog salivates not only to bell but also jangle of car keys |
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