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MKT 3013 - Chapter 16
Intergrated marketing Communications
24
Marketing
Undergraduate 3
10/04/2012

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Term
buzz marketing
Definition
An attempt to incite publicity and public excitement surrounding a product through a creative event
Term
channel capacity
Definition
The limit on the volume of information a communication channel can handle effectively
Term
coding process
Definition
Converting meaning into a series of signs or symbols
Term
communication
Definition
A sharing of meaning through the transmission of information
Term
communications channel
Definition
The medium of transmission that carries the coded message from the source to the receiver
Term
decoding process
Definition
Converting signs or symbols into concepts and ideas
Term
feedback
Definition
The receiver’s response to a decoded message
Term
integrated marketing communications
Definition
Coordination of promotion and other marketing efforts for maximum informational and persuasive impact
Term
kinesic communication
Definition
Communicating through the movement of head, eyes, arms, hands, legs, or torso
Term
noise
Definition
Anything that reduces a communication’s clarity and accuracy
Term
pioneer promotion
Definition
Promotion that informs consumers about a new product
Term
primary demand
Definition
Demand for a product category rather than for a specific brand
Term
product placement
Definition
The strategic location of products or product promotions within entertainment media content to reach the product’s target market
Term
promotion
Definition
Communication to build and maintain relationships by informing and persuading one or more audiences
Term
promotion mix
Definition
A combination of promotional methods used to promote a specific product
Term
proxemic communication
Definition
Communicating by varying the physical distance in face-to-face interactions
Term
pull policy
Definition
Promoting a product directly to consumers to develop strong consumer demand that pulls products through the marketing channel
Term
push policy
Definition
Promoting a product only to the next institution down the marketing channel
Term
receiver
Definition
The individual, group, or organization that decodes a coded message
Term
selective demand
Definition
Demand for a specific brand
Term
source
Definition
A person, group, or organization with a meaning it tries to share with a receiver or an audience
Term
tactile communication
Definition
Communicating through touching
Term
viral marketing
Definition
A strategy to get consumers to share a marketer’s message, often through e-mail or online videos, in a way that spreads dramatically and quickly
Term
word-of-mouth communication
Definition
Personal informal exchanges of communication that customers share with one another about products, brands, and companies
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