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MKT 301 Exam 1 Study Guide
MKT 301, Berry College, Dr. Littlefield, Principle of Marketing, Kotler
43
Marketing
Undergraduate 3
09/21/2011

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Cards

Term
4 P's
Definition
- Product
- Price
- Promotion
- Distribution (Place)
Term
SWOT Analysis
Definition
- Strengths (Internal)
- Weaknesses (Internal)
- Opportunities (External)
- Threats (External)
Term
Historical Development
Definition
- Production Concept
- Sales Concept
- Marketing Concept
- Societal Marketing Concept
Term
Production Concept
Definition
- 1860s-1920s
- companies should efficiently produce low cost products
Term
Sales Concept
Definition
- 1930s
- sell the product without regard for customer need
Term
Marketing Concept
Definition
- 1950s
- find out what consumers want and product it for a profit
Term
Societal Marketing Concept
Definition
- now
- includes externalities (like how your business affects the community and environment)
Term
Boston Consulting Group
Definition
- looks at strategic business units
- considers: growth of the market; market share
- Classifications: Star; Cash Cow; Question Mark; Dog
- Problems: difficult to use; too much emphasis on market share; not enough foresight
Term
Product Market Expansion Grid
Definition
- provides a strategy for identifying growth opportunities
- considers: nature of markets (new or existing); nature products (new or existing)
- Strategies: market penetration; market development; product development; product diversification
Term
Marketing Penetration (Product/Market Expansion Grid)
Definition
- existing product; existing market
- coupons, discounts, and other promotional things to get customers in your current market to buy more of your product
Term
Market Development
Definition
- existing product; new market
- opening a store in the next town
Term
Product Development
Definition
- new product; existing market
- consider competitive advantage/ what you are good at doing
- if you sell motorcycles you might introduct motorcycle accessories
Term
Product Diversification
Definition
- new product; new market
- improve technology; develop new features
Term
Market Segmentation
Definition
Can be: demographic, geographic, psychographic, behavioral
Segments should be: identifiable, accessible, substantial, unique, durable
Term
Product Line
Definition
a group of similar products sold by a company
- issues: product line "length"; line stretching; line filling
Term
Product Mix
Definition
all products a company has for sale
Term
Product Line Length
Definition
number of products a company has for sale in a product line
Term
Product Line Stretching
Definition
introducing new products into the same product line at different price points either higher or lower than current price points
Term
Product Line Filling
Definition
introduing new products into a product line in between your already existing categories
Term
Services
Definition
- Intangible
- Inseperable
- Inconsistent
- Inventory (can't be stored)
Term
Types of Goods
Definition
- Search
- Experience
- Credence
Term
Search Goods
Definition
observe quality through inspection (clothing)
Term
Experience Goods
Definition
must be used to tell quality (song, wine, etc.)
Term
Credence Goods
Definition
hard to evaluate quality even after use (doctors visit etc.)
Term
Standard Test Markets
Definition
sell product in a few representative cities
- high cost; takes a long time; exposes you to competitors; representative quality is good
Term
Controlled Test Markets
Definition
panel of stores track and report purchase data
- lower cost; shorter time; less exposure to competitors; less representative quality
Term
Simulated Test Market
Definition
group is shown a bunch of adds then is let into a set up show room and given a certain amount of money to purchase thing with
- least cost; shortest time; least exposure to competitors; least representative quality
Term
Product Life Cycle
Definition
- introduction
- growth
- maturity
- decline
Term
Introduction Stage (PLC)
Definition
- starts when new product is launched
- sales growth is slow
- profits are low or negative
- basic versions of the product
- launch strategy must be consistent with positioning strategy
Term
Growth Stage (PLC)
Definition
- sales climb quickly
- new competitors enter the market
- more distribution outlets
- profits climb
Term
Maturity Stage (PLC)
Definition
- sales growth slows
- overcapacity leads to price competition
- market shakeout (weaker competitors drop out)
Term
Decline Stage (PLC)
Definition
- sale may dip or drop to zero
- products may become weak because: technological advances; consumer taste shift; competition
- management decisions: maintain; harvest; drop
Term
What factors influence pricing?
Definition
Internal Factors
- positioning strategy: pure monopoly (one seller sets price); oligopoly (a few sellers are sensitive to each others' price); monopolistic competition (many sellers compete on non-price factors); pure competition (many sellers take the market price)
- Cost (fixed, variable, learning curve)
External
- demand
- price elasticity
- break-even analysis
Term
Market Skimming (Princing Strategy)
Definition
set highest price possible, then lower price to capture other market segments
Term
Market Penetration (Pricing Strategy)
Definition
set lowest price possible to build market share
Term
Presige Pricing(Pricing Strategy)
Definition
price high to appeal to prestige/status buyers
Term
Price Lining (Pricing Strategy)
Definition
set prices at standards point in a product line
- $2000 suit; $1000 suit; $250 suit
Term
Odd-even Pricing/Pricing in the 9s (Pricing Strategy)
Definition
$19.99 not $20.00
Term
Bundle Pricing (Pricing Strategy)
Definition
pricing two or more products together in a bundle (air, car, hotel deals)
Term
Cost-Oriented Approaches (Pricing Strategies)
Definition
Standard Markup Pricing - industry may normally markup items by a certain percentage (like clothes are markedup at 50%); the bigger the company the lower the markup
Cost-Plus Pricing - marketer puts the cost on the consumer and charges for the product (time and materials)
Experience Curve Pricing - the more you make the lower production costs get and you can therefore lower your prices
Term
Competition Oriented Approaches (Pricing Strategies)
Definition
Customary Pricing - tradition and expectations about what they price should be
Pricing At-, Above-, or Below- Market
Loss-Leader Pricing
Term
Cut Prices Only If:
Definition
- cost or technological advantage
- demand will increase if you do so
- price is confined to specific products or customers
Term
Price Adjustments
Definition
Discounts (for performing some activity): lower cost for higher quantity purchse; seasonal pricing; lower price for cash instead of credit
Allowances: trade-in allowance; promotional allowance
Geographical - FOB (buyer takes title and pays shipping at origin); Uniform devlivered pricing (seller pays shipping costs)
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