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MKG300 Davis Midterm Ch6
Chapter 6
15
Marketing
Undergraduate 3
10/08/2010

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Cards

Term
Drive
Definition
A strong stimulus that encourages an action to reduce a need
Term
Economic Buyers
Definition
People who know all the facts and logically compare choices to get the greatest satisfaction from spending their time and money.
Term
Physiological Needs
Definition
Biological needs such as the need for food, drink, rest, and sex.
Term
Safety Needs
Definition
Needs concerned with protection and physical well-being
Term
Social Needs
Definition
Needs concerned with love, friendship, status, and esteem;things that involve a person's interaction with others
Term
Personal Needs
Definition
An individuals needs for personal satisfaction unrelated to what others think or do.
Term
Perception
Definition
How we gather and interpret information from the world around us.
Term
Selective Exposure
Definition
Our eyes and minds seek out only information that interests us.
Term
Dissonance
Definition
Tension caused by the uncertainty about the rightness of a decision.
Term
Selective Perception
Definition
People screen out or modify ideas, messages, and information that conflict with previously learned attitudes and beliefs.
Term
Selective Retention
Definition
People remember only what they want to remember.
Term
Psychographics
Definition
The analysis of a person's day-to-day pattern of living as expressed in that person's Activities, Interests, and Opinions--sometimes referred to as AIOs or lifestyle analysis
Term
Limited Problem Solving
Definition
When a consumer is willing to put some effort into deciding the best way to satisfy a need
Term
Extensive Problem Solving
Definition
The type of problem solving consumers use for a completely new or important need--when they put much effort into deciding how to satisfy it.
Term
Routinized response behavior
Definition
When consumers regularly select a particular way of satisfying a need when it occurs.
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