Term
Supply Chain Management (SCM) |
|
Definition
| A set of methods that a business employs to manage the materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer. IS are essential for efficiency |
|
|
Term
Customer Relationship Management System (CRM) |
|
Definition
| A software system to help businesses connect with the customers and their diverse and changing needs. Integrates data collection, transformation, storage, and analysis of customer transaction data, including purchases, service requests, and other forms of customer contact |
|
|
Term
|
Definition
| The phenomenon of modern businesses expanding into markets worldwide and distributing work across the globe to minimize costs and provide the convenience of doing business 24/7 to the customers. Information technology and Internet are significant enablers of this |
|
|
Term
|
Definition
| A worldwide approach to business that seeks to create business value in an economic world that is largely flat, borderless, and cyber-connected |
|
|
Term
|
Definition
|
|
Term
|
Definition
| "We outsource to a partner in our own country" |
|
|
Term
|
Definition
| "We outsource to a partner in a nearby country" |
|
|
Term
|
Definition
| "We outsource to a partner in a distant country" |
|
|
Term
|
Definition
Entering customer names, addresses, and income levels into a marketing IS is called what? |
|
|
Term
|
Definition
Income-level-based customer mailing lists ATM voice machines Self-checkout voices are all examples of what? |
|
|
Term
|
Definition
| electronic and mechanical components that you can see and touch, such as your computer monitor |
|
|
Term
|
Definition
| The set of instructions that direct the hardware |
|
|
Term
|
Definition
Contains instructoins and data that only special devices can alter Holds instructions used to control the startup processes (boot up) |
|
|
Term
Random Access Memory (RAM) |
|
Definition
| Stores data only until they are no longer needed, or until you shut down your computer |
|
|
Term
|
Definition
| What type of memory would RAM be classified as? |
|
|
Term
|
Definition
Where a copy of a spreadsheet is stored immediately after you save it |
|
|
Term
|
Definition
Do wireless networks do rely on network hardware and software to function? | |
|
|
Term
File Transfer Protocol (FTP) |
|
Definition
| Protocol specifically designed to transfer files between computers |
|
|
Term
Megahertz (MHz) -Millions of Cycles per Second- & Gigahertz (GHz) -Billions of Cycles per Second- |
|
Definition
Clock speed is the most important measure of CPU performance and is measured in what? 2 answers |
|
|
Term
|
Definition
| This acts as the "plumbing" for information system: it acts to deliver "clean" data to those who need it |
|
|
Term
-Incorporates Security measures (firewall) -Reduce publishing and distribution costs for such items as policy and procedure manuals, benefits info, and phone directories -Supports automated internal transactions -Improves communication, teamwork, and knowledge management |
|
Definition
3 Major Advantages of Intranets are... ? |
|
|
Term
|
Definition
Method of logically storing data in a database that is independent of the method used to physically store the data Also the most popular way of storing large amounts of data |
|
|
Term
|
Definition
| A means of storing and managing data for information access, typically composed of data from one or more transaction databases |
|
|
Term
|
Definition
| Extracts and reorganizes specific data according to the user's information needs |
|
|
Term
|
Definition
| A set of techniques for finding trends and patterns in large sets of data |
|
|
Term
| First-Generation E-Commerce |
|
Definition
| Generation of E-Commerce that is capable of delivering static content |
|
|
Term
| 2nd Generation of E-Commerce |
|
Definition
| Generation of E-Commerce that allows for the delivery of dynamic content |
|
|
Term
| 3rd Generation of E-Commerce |
|
Definition
| Generation of E-Commerce that provides increased support of web-based transactions |
|
|
Term
| 4th Generation of E-Commerce |
|
Definition
| Generation of E-Commerce that helps use become increasingly integrated with our external partners over the web |
|
|
Term
Reduces barriers to entry for consumers and new businesses Helps keep any one company from owning the market Provides more opportunity for collaboration and alliances among various stakeholders Increased # of market niches Affects traditional marketplace drivers of time, distance, and price |
|
Definition
| How does E-Commerce help competition? |
|
|
Term
1. Do we need it? 2. Is it feasible? 3. Should we make, buy, or lease? 4. Do we do it ourselves or outsource? |
|
Definition
| 4 Main Q's that organizations ask when considering obtaining an IS |
|
|
Term
| Enterprise Risk Management |
|
Definition
| A process effected by an entity's board of directors, management, and other personnel, applied in strategy setting and across the enterprise, designed to identify potential events that may affect the entity, and manage risk to be within its risk appetite, to provide reasonable assurance regarding the achievement of entity objectives |
|
|
Term
| Enterprise Information Security |
|
Definition
| An ongoing, strategic business process of risk and threat assessment and management, which helps to ensure safe and continuous business operations and the availabilty, confidentiality, and integrity of an enterprise's information resources wherever they may be located |
|
|
Term
|
Definition
| Holds a company's officers personally responsible for providing accurate public financial information to investors. There is an emphasis on internal controls |
|
|
