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the interconnection of all basic facilities and services enabling the area to function properly. |
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Consisting of hardware, software, communication and collaboration netwroks, data, facilities, and human resources. Supports a business' decision making, business processes, and competitive strategy. |
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IS Hardware Infrastructure |
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3 types: input, processing, and output technologies |
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Temporary storage space for current info. Consists of registers and cache, random access memory and read-only memory. |
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Permanently stores data to a large capacity storage component such as a hard disk, diskette, CD-ROM, magnetic tape or flash drive. |
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1. entering text and numbers
2. pointing and selecting info
3. entering batch data
4. entering audio and video |
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1. Video output-monitors and projectors
2. Printers and plotters
3. Audio Output-sound cards and speakers |
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IS Software Infrastructure |
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Programs, or sets of instructions that tell the computer to perform certain processing functions |
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Coordinates the interaction between hardware devices, peripherals(printers), application software(office programs) and users. |
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A philosophy that promote developers' and users' access to the source of a product or idea.
ex: a programs' source code is freely available for use and/or modificatio. |
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Any computer on the network that makes access to files, printing, communications, and other services available to users of the network. |
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Any computer, such as a users' workstation or PC on the network, or any software application, such as a word processing application, that uses the services provided by the server. |
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Any computer that may both request and provide services. |
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IS Communication and Collaboration Infrastructure |
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Most needs supported by Internet technologies. |
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1. Communication devices that use the public telephone infrastructure (Cell phones)
2. Wireless devices capable of connecting to an organization's internal network
-No longer need a laptop to be connected
-BUT having an unsecured wireless network is dangerous because then anyone can get on and see the info that is being shared which could be bad for an organization |
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Transmission Control Protocol/Internet Protocol (TCP/IP) |
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Internet's common language, or protocol used to communicate.
TCP- breaks info into small chunks called data packets and manages the transfer of those packets from computer to computer
IP-defines how a data packet must be formed and to where a router must forward each packet |
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Use of IP for transporting voice, video, fax and data traffic has allowed enterprises to make use of new forms of communication and collaboration as well as traditional forms of communication at much lower costs. |
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IS Data and Knowledge Infrastructure |
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Essential for both executing business processes and gaining business intelligence |
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Are collections of related data organized in a way that facilitates data searches, are vital to an organization's success. |
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1. Program-data Independence-much easier to evolve and alter software to changing business needs when data and programs are independent
2. Minimal Data Redundancy- Single copy of data ensures that storage req. are minimized
3. Improved Data Consistency- Eliminating redundancy greatly reduces possibilites of inconsistency
4. Improved Data Sharing- Easier to deploy and control data access using a centralized system |
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Application Service Provider (ASP) |
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A company offering on-demand software on an as-needed basis to its clients over the Web. |
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The use of self-managing computing systems needing only minimal human intervention to operate. |
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The process of gathering info form both external and internal sources to make better decisions and the data dervied from these processes. |
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Activities within a value chain that process inputs and produce outputs, including inbound logistics, operations and manufacturing, outbound logisitics, marketing and sales, and customer service. |
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Integration of multiple, large databases and other info sources into a single repository or access point that is suitable for direct querying, analysis, or processing. |
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Organizational plan that spells out detailed procedures for recovering form systems-related disasters, such as virus infections and other disasters, that might strike critical info systems. |
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Location of relatively small servers close to the end users to save resources in terms of network bandwidth and provide improved access time. |
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Computing architecture that combines the computing power of a large number of smaller, independent, networked computers into a cohesive system in order to solve large-scale computing problems. |
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Explicit Knowledge Assets |
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Knowledge assets that can be documented, archived, and codified. |
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Knowledge assets that reflect the processes and procedures located in employees' minds. |
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Controls helping to ensure the reliability of info, consisting of policies and their physical implementation, access restrictions, or recordkeeping of actions and transactions. |
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Processes an organization uses to gain the greatest value from its knowledge assets. |
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Knowledge Management System |
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A collection of technology-based tools that include communications technologies and info storage and retrieval systems to enable the generation, storage, sharing and management of tacit knowledge |
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Allocation of computing resources on the basis of users' needs, often on a pay-per-use basis. |
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Online Analytical Processing (OLAP) |
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process of quickly conducting complex analyses of data stored in a database, typically using graphical software tools. |
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Online Transaction Processing (OLTP) |
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Immediate automated responses to the requests from mulitple concurrent transactions from customers. |
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Government regulation formed as a reaction to large scale accounting scandals that led to the downfall of large corporations that includes the use of IS controls in compliance reviews. |
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