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| Integration of economies throughout the world, enabled by technological progress. |
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| Increases in internation trade, in the development of global financial systems and currency, and in the outsourcing of labor. |
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| Increases in the availability of multiculturalism through television and movies; the frequency of international travel, tourism, and immigration; the availability of ethnic foods and restaurants; and the frequency of worldwide fads and phenomena such as Pokemon, Sudoku, Idol television and MySpace. |
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| Development of low-costing computing platforms and communication technologies and systems such as e-mail, Skype and instant messaging. |
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| Are combinations of hardware, software and telecommunications networks that people build and use to collect, create, and distribute useful data, typically in organizational settings. |
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Raw material-recorded, unformatted info such as words and numbers.
ex: 465889727 |
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Representation of reality.
ex: 465-88-9727 |
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needed to understand relationships between different pieces of information.
ex: 465-88-9727=John Doe |
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accumulated knowledge.
ex: 465-88-9727=John Doe-School Records, Employment Records, Medical Records |
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| any mechanical and/or electrical means to supplement, extend, or replace human, manual operations, or devices. |
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| refers to machine technology that is controlled by or uses info. |
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| Chief Information Officer- Manages, like the CEO of a company |
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| Computer-Based Information Systems |
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| 3 Areas IS professional is skilled and competent in |
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| Technical Competency, Business Competency and Systems Competency |
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| knowledge and skills in hardware, software, networking and security. "Nuts and bolts" of IS. |
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| Ability to understand technical areas AND the nature of business. Also to understand and manage people and projects not just the technology. |
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| Ability to understand how to build and integrate systems and how to solve problems. |
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When the IS personnel do everything they can to ensure that they are satisfying their systems customers.
ex: seek out customers to see if they have any questions or problems BEFORE the customer comes with complaints, create help desks, hotlines, info centers, training centers, etc. |
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| or rightsizing, use of the IS function and technology as a lever for shrinking the organization by reducing personnel headcount and making the organization more productive. |
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| jobs and/or tasks are being conducted by people in another firm, in another part of the country, or on another continent at less cost. |
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physical computer equipment.
ex: computer monitor, keyboard |
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| growth in # of knowledge workers with their rise in importance and leadership |
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| professionals who are relatively well educated and who create, modify, and/or synthesize knowledge as a fundamental part of their jobs. |
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| A world were people work their brains instead of their hands, communications technology creates global competition |
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| a program or set of programs that tell the computer to perform certain tasks |
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| Telecommunications Networks |
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| a group of 2 or more computer systems linked together with communications equipment |
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| connecting seperate IS and data to improve business processes and decision making |
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