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All of the organization's significant business relationships with customers, suppliers, and employees are digitally enabled and mediated |
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Set of logically related tasks and behaviors that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and coordinated. |
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What are these examples of: developing a new product, generating and fulfilling an order, creating a marketing plan, and hiring an employee |
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What are these examples of: intellectual property, core competencies, and financial and human assets |
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T/F
Digital firms sense and respond to their environments more rapidly than traditional firms. |
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Service industries such as: fianance, insurance, and real estate would not be able to survive if it wasn't for- |
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Today there is a growing interdependence between the ability to use information technology and ability to implement corporate strategies and to achieve |
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Firms invest in info systems to achieve six strategic business objectives |
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1. Operational excellence 2. Creating new opportunities 3. Customer and supplier intimacy 4. Improved decision making 5. Competitive advantage 6. Survival |
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T/F Info systems have made it possible for managers to use real-time data from the marketplace when making decisions |
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True In previous years they had to rely on forecasts and guesses |
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Why is investing in Info systems and technology necessities of doing business? |
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They are core to survivial |
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How a company produces, delivers, and sells a product or service to create wealth |
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Why has Toyota become the world's largest auto maker? |
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Because of its high efficiency and quality |
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Consists of all the hardware and software that a firm needs to use in order to achieve its business obj's |
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Information Technology (IT) |
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Set of interrelated components that collect, process- is key, store, and distribute information |
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Data shaped into a form that is meaningful and useful to human beings |
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Four activities produce information: |
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Input, Processing, Output, and Feedback |
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This captures raw data from organiz or external environment |
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Converts this raw input (data) into meaningful form |
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Transfers processed info to people or activities that use it, graphs, report, etc. |
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Output returned to appropriate members of organiz to help evaluate or correct input stage |
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Ability to combine information from internal and external sources and then use data to make better decisions to improve organiz |
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Ability to understand and use a computer; focuses primarily on knowledge of information technology |
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Deals with behavioral issues as well as technical issues surrounding the development of info systems. Also, it the study of info systems focusing on their use in business and management |
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What are the key elements of an organization: |
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People, structure, business processes, politics, and culture |
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Levels in a firm: From bottom to top |
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Operational mngmt Middle mngmt Senior mngmt |
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_____ and ______ are organized in a hierarchical structure. |
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Authority and responsibility |
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Responsible to monitor the daily activities of the business and make reports available |
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This involves formal and informal rules that developed over time for accomplishing various tasks |
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Unique business processes |
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Fundamental set of assumptions, values, and ways of doing things, that has been accepted by most of its members |
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_______ is the basis for organizational politics. |
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One of the many tools managers use to cope with change |
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Physical equipment used for input, processing and output activities in an info system |
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Detailed, preprogrammed instructions |
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Software governing the organiz of data on physical storage media |
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Software and hardware that enables you to transmit data from one place to another |
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Networking and telecommunications technology |
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Links two or more computers to share data or resources |
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All of these technologies and the people necessary to support of them, are the resources shared throughout the organization and constitutes the platform that system is built on. |
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From a business perspective, info systems are part of a series of __________ activities for acquiring, transforming, and distributing information that managers can use to make decisions |
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True/False It helps the firm increases revenue and/or decreases costs by providing information that helps managers make better decisions that improves the execution of business decisions. |
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This is systematically acquired and transformed through stages that add value to that information |
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T/F Information technology does not always by itself guarantee good returns |
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True There is considerable variation in the return firms receive |
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In order for certain info technology or updated technology, a business has to do what? |
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Adopt a new business model that suits the new technology |
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In order for certain info technology or updated technology, a business has to do what? |
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Definition
Adopt a new business model that suits the new technology |
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Assets required to derive value from a primary investment |
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Appropriate business model, efficient business processes, distributed decision-making rights- these are examples of |
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Organizational investments |
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Incentives for management innovation Teamwork and collaborative work environments: are examples of |
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The internet and telecommunications infrastructure Technology standards: are examples of |
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Computer science, mngmt science, and operations research |
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Psychology, economics, and sociology |
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Psychology, economics, and sociology |
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Does the behavioral approach ignore technology? |
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Combines computer science, mngmt science, operations research, and practical orientation with behavioral issues |
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