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Technology Infrastructure |
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· Hardware · Software · Telecommunications · People · Databases · Procedures |
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· Rivalry among existing competitors · Threat of new entrants · Threat of substitute products and services · Bargaining power of suppliers · Bargaining power of buyers |
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Systems Support Lifecycle |
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· Systems investigation o Identify the problem · System analysis o What must be done to solve problem · Systems Design o Development phase · Systems Implementation o Placing the new or modified design into operation · Systems Maintenance and review o Makes sure system continues to meet the changing business needs |
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· Input, Processing, Output, Feedback |
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· Organized collection of people, procedures, software, databases, and devices used to record completed business transactions |
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· Set of integrated programs capable of managing a company’s business operations for an entire multisite global operation |
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· Organized collection of people, procedures, software, databases, and devices that provides routine provides routine information to managers and decision makers |
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· Organized collection of people procedures, software, databases, and devices that provides routine information to managers and decision makers |
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· Chief Technology Officer · Chief Information Officer · Certified Information Systems Security Professional · Cisco Certified Security Professional · Microsoft Certified System Engineer |
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· The arithmetic/logic unit, the control unit, and the register areas o ALU- part of the CPU that performs mathematical calculations and makes logical comparisons. |
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· Application program interface · Interface that allows applications to make use of the operating system |
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· An Operating System who’s source code is freely available to everyone |
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· An Operating System who’s source is NOT freely available to everyone |
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· Application service provider · Company that provides software, support, and the computer hardware on which to run the software from the user’s facilities |
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· Integrate all divisions, cross divisional · Ie. Peolpesoft and oracle |
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· Group of programs that manipulate a database and provide an interface between the database and user of the database and other application programs |
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· Data models that use basic graphical symbols to show the organization of and relationships between data |
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· An information-analysis tool that involves the automated discovery of patterns and relationships in a data warehouse |
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· A secure connection between two points on the internet |
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· A single Web site that offers many products and services at one Internet location |
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· An attachment to an e-mail message or data embedded in a Web site that verifies the identity of a sender |
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Secure Socket Layer (SSL) |
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· A communications protocol is used to secure sensitive data during e-commerce |
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· Custom relationship management system · A system that helps a company manage all aspects of customer encounters, including marketing and advertising, sales, customer services after the sale, and programs to retain loyal customers. |
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· Intelligence · Design · Choice · Implementation · Monitoring |
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Just-in-time inventory (JTI) |
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· A philosophy of inventory management in which inventory and materials are delivered just before they are used in manufacturing a product |
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Geographic information system (GIS) |
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· A computer system capable of assembling, storing, manipulating, and displaying geographic information, that is, data identified according to its location |
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· A system development approach that employs tools, techniques, and methodologies designed to speed application development |
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Group Support System (GSS) |
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· Software application that consists of most elements in a DSS, plus software to provide effective support to provide effective support in group decision making; also called group decision support system or computerized collaborative work system |
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Joint Application Development (JAD) |
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· A process for data collection and requirements analysis in which users, stakeholders, and IS professionals work together to analyze existing systems, propose possible solutions, and define the requirements of a new or modified system |
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· Virus effects one computer worm effects network |
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Intrusion Detection System |
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· Software that monitors system and network resources and notifies network security personnel when it senses a possible intrusion. |
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· An organized collection of facts and information |
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· Computers and equipment that are connected in a building, around the country, or around the world to enable electronic communications. |
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uniquely identifies each row in a table |
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· A decision-making approach in which group decision makers are geographically dispersed; this approach encourages diversity among group members and fosters creativity and original thinking in decision making |
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· A decision-making approach that often consists of members offering ideas “off the top of their heads” |
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· The process of gathering enough of the right information in a timely manner and usable form and analyzing it to have a positive impact on business strategy, tactics, or operation |
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· A database in which the data can be spread across several smaller databases connected via telecommunications devices |
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· Middle place for businesses to exchange information |
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· removal of intermediaries in a supply chain: "cutting out the middleman". |
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· Redundant array of independent/ inexpensive disks · Method of storing data that generates extra bits of data that generates extra bits of data from existing data, allowing the system to create a “reconstruction map” so that if a hard drive fails, the system can rebuild lost data |
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· One of a kind program developed for a specific application |
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· Data dictionary, data marts, data warehouse |
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· Helps determine what supplies and quantities are required for the value chain, how the supplies should be processed into finished goods and services, how shipment should be scheduled, monitored, and controlled |
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· Standards and tools that streamline and simplify communication among Web sites for business and personal purposes |
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· Helps determine what supplies and quantities are required for the value chain, how the supplies should be processed into finished goods and services, how shipment should be scheduled, monitored, and controlled |
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· An internal network based on Web technologies that allows people within an organization to exchange information and work on projects |
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Ways of bringing in a new system |
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· Phase-in-approach o Slowly replacing the components of the old system with those of the new one. The process is repeated for each application until the new system is running every application and performing as expected; also called a piecemeal approach · Pilot start-up o Running the new system for one group of users rather than all users · Parallel start up o Running both the old and the new systems for a period of time and comparing the output of the new systems closely with the output of the old system; any differences are reconciled. When users are comfortable that the new system is working correctly, the old system is eliminated |
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