Shared Flashcard Set

Details

MIS Exam 2-ch 6
Management Information Systems
89
Other
Undergraduate 2
04/03/2011

Additional Other Flashcards

 


 

Cards

Term
What did we learn about Wikipedia?
Definition
Wiki technology is taking off and people are finding new uses for the technology daily. Wiki is being used for collaboration among many businesses. Wiki is being used in education in a number of ways to support learning:
A. a teacher could post some key revision words for students to expand into definitions/pages
B. Students could work in groups on collaborative documents such as a group report
C. Course notes could be refined over the duration of the course by both students and teachers
D. Students could research new topics and contribute their findings
Term
How is the organization and separation of data within an organization accomplished?
Definition
1. Information levels: individual, department, enterprise
2. Information Formats: document, presentation, spreadsheet, database
3. Information Granularities: refers to the extent of detail within the information-detail (fine), summary, aggregate (coarse)
Term
Transactional information
Definition
encompasses all of the information contained within a single business process or unit of work, and its primary purpose is to support the performing of daily operational tasks
Term
Analytical information
Definition
encompasses all organizational information, and its primary purpose is to support the performing of managerial analysis tasks
Term
Timeliness
Definition
an aspect of information that depends on the situation
Term
Real-time information
Definition
Immediate, up-to-date information
Term
Real-time system
Definition
provides real-time information in response to query requests
Term
Characteristics of high-quality information include:
Definition
1. accuracy
2. completeness
3. consistency
4. uniqueness
5. timeliness
Term
Accuracy example
Definition
Are all the values correct? For example, is the name spelled correctly? Is the dollar amount recorded properly?
Term
Completeness example
Definition
Are any of the values missing? For example, is the address complete including street, city, state, and zip code?
Term
Consistency example
Definition
Is aggregate or summary information in agreement with detailed information? For example, do all total fields equal the true total of the individual fields?
Term
Uniqueness example
Definition
Is each transaction, entity, and event represented only once in the information? For example, are there any duplicate customers?
Term
Timeliness example
Definition
Is the information current with respect to the business requirements? For example, is information updated weekly, daily, or hourly?
Term
Business Effects of Low Quality
Definition
A. Inability to accurately track customers
B. Difficulty identifying valuable customers
C. Inability to identify selling opportunities
D. Marketing to nonexistent customers
E. Difficulty tracking revenue due to inaccurate invoices
F. Inability to build strong customer relationships
Term
Database
Definition
an organized collection of data for one or more uses, typically in digital form. Maintains information about various types of objects (inventory), events (transactions), people (employees), and places (warehouses)
Term
Databases are at the heart of what?
Definition
All ERP and management systems in today's computer environments
Term
Database Advantages
Definition
1. Increase flexibility
2. increased scalability and performance
3. reduced information redundancy
4. increased information integrity (quality)
5. increased information security
Term
Physical view of a database
Definition
deals with the physical storage of information on a storage device (device capacity, tracks required, access, latency)
Term
Logical view of a database
Definition
focuses on how users logically see and access information (logical view of student database by students: courses enrolled, grades, classification, graduation hours, e-mail)
Term
major types of databases
Definition
Hierarchical, Network, Relational
Term
Relational Database
Definition
Organized groups of data with connecting/related characteristic between the data sets
Term
Data Hierarchy
Definition
refers to the systematic organization of data, often in a hierarchical form. Data organization involves fields, records, files and so on
Term
Relationship Studies
Definition
connection between specific attributes in tables (one to one, one to many, many to many
Term
Entity
Definition
person, place, thing, event about which information is maintained
Term
Attribute
Definition
Description of a particular entity
Term
Primary key field
Definition
identifier field used to retrieve, update, sort a record
Term
foreign key
Definition
primary key in one table that is an attribute in another table
Term
Hierarchical
Definition
information is organized into a tree-like structure (using parent/child relationships) in such a way that it cannot have too many relationships. One to many relationship
Term
Network
Definition
a flexible way of representing objects and their relationships. Each record has multiple parent and child records, many to many relationship.
Term
Relational
Definition
stores information in the form of logically related two-dimensional tables
Term
Attributes are connected by what?
Definition
defining "keys" or attributes that uniquely identify an attribute
Term
Primary Keys
Definition
a field (or group of fields) that uniquely identifies a given entity in a table
Term
Foreign Keys
Definition
a primary key of one table that appears an attribute in another table and acts to provide a logical relationship among the two tables
Term
Relationship
Definition
The connection of one or more attributes in one table to an attribute in another table
Term
relational database model
Definition
structured collection of records or data, in a computer system, where individual tables of like data have relationships with other tables of like data and can be used to access information to make decisions using data from multiple tables (entities, attributes and relationships)
Term
Strengths of Relational Model
Definition
1. Flexibility in ad-hoc reporting
2. Power to combine info from different sources
3. Simplicity of design
4. Ability to add new data without disturbing existing programs
Term
Weakness of Relational Model
Definition
Not as efficient as other two database models - slower to process due to the steps involved
Term
Why are data driven storage systems important to our use of computers and internet today?
Definition
1. development
2. content management
3. future expandability
4. minimizing human error
5. cutting production and update costs
6. more efficient
7. improved stability
Term
Database management systems
Definition
(DBMS) software through which users and application programs interact with a database
Term
Four components of a DBMS
Definition
Data definition, Data manipulation, Application generation, Data administration
Term
Data Definition Component
Definition
contains the explanation of the format of the data in the database tables. The definitions sometimes called the Data Dictionary define field lengths, decimal places etc. for data in tables and fields
Term
Field Size
Definition
defines the maximum number of characters a field can contain
Term
Field name
Definition
uniquely identifies each field
Term
Data type
Definition
specifies kind of data field contains
Term
Data Manipulation Component
Definition
allows users to create, read, update, and delete information in a database
Term
Data Manipulation tools
Definition
1. View-allows user to see, change, sort, and query the database content
2. Report generator-users can define report formats
3. Structured query language (SQL)-programming language used to create queries
4. Query-by-example (QBE)-users can graphically design the answers to specific questions
Term
Application generation component
Definition
includes tools for creating visually appealing and east-t-use applications
Term
Data administration component
Definition
provides tools for managing the overall database environment by providing faculties for backup, recovery, security, and performance (IT specialists primarily use these components)
Term
Basic SQL commands
Definition
Select: lists the columns in a table that the user wants to see.
From: identifies the tables from which the columns will be selected.
Includes conditions for selecting specific rows within a table and conditions for joining multiple tables
Term
Forms
Definition
used primarily to add, delete, change and review data from a table or query
Term
Multiple Items Form
Definition
creates a list of all items in a table or query as selected
Term
Access Reports
Definition
can complete a basic report from a Table or Query by selecting an object first
Term
Data-driven websites
Definition
an interactive website kept constantly updated and relevant to the needs of its customers through the use of a database
Term
Structured query language
Definition
(SQL) programming language used to create queries
Term
Data-driven website business advantages
Definition
1. development
2. content management
3. future expandability
4. minimizing human error
5. cutting production and update costs
6. more efficient
7. improved stability
Term
Integration
Definition
allows separate systems to communicate directly with each other
Term
Forward integration
Definition
takes information entered into a given system and sends it automatically to all downstream systems and processes
Term
Backward integration
Definition
takes information entered into a given system and sends it automatically to all upstream systems and processes
Term
Database
Definition
is a system intended to organize, store, and retrieve large amounts of data easily, mostly used for storing data
Term
Data Warehouse
Definition
is a database used for reporting. The data is offloaded from the operational systems for reporting, mostly to facilitate reporting and analysis. They are a repository of subject-oriented historical and current data that is organized to be accessible in a form for data mining, decision support and querying
Term
Operational information systems
Definition
systems to help run the enterprise
(order entry, inventory, manufacturing, payroll, accounting).
Usually first to be computerized because of importance.
Totally integrated by the Enterprise, and critical data for daily operation
Term
Informational information systems
Definition
charged with analyzing data and supporting decisions about today and the future.
Different focus and scope - knowledge based.
Support multiple areas with large amounts of operational data.
Market Planning, Engineering Planning, Financial Analysis
Term
Data Warehouse Goals
Definition
Right Information: Integrated from multiple sources and summarized from details
Right Format: flexible analysis and flexible delivery
Right Time: fast turnaround from business processes and rapid query response
Term
Major benefits of a Data Warehouse are
Definition
1. Ability to reach data quickly - located in one place
2. Ability to reach data easily and frequently by multiple users from multiple locations (can include web browsers)
3. Data formatted in a common relational form
Term
Data Warehouse requirements
Definition
1. Consistency-Set up in a consistent manner
2. Time Variant-Data for current and historical time periods
3. Nonvolatile-not updated once entered
4. Relational-relationships defined and adhered to
Term
Subject Orientation
Definition
Data in warehouse organized around subjects across the Enterprise. Eliminates time and functional aspects
Term
Data integration
Definition
As collected, integrated into single meaning. Data is validated against sources and other data. Aggregated data collected and stored same way.
Term
Time
Definition
Accurate at time of loading, cannot be updated, must contain common time units
Term
Non-Volatility
Definition
only data loading and access. Some data calculated before storage for summaries not found in operational data
Term
Data characteristics
Definition
1. Covers larger time horizon than transaction systems
2. Multiple databases with processed, clean data
3. Usually includes external data as well as internal
4. Optimized for queries
Term
Extraction, Transformation, and Loading
Definition
(ETL) a process that extracts information from internal and external databases, transforms the information using a common set of enterprise definitions, and loads the information into a Data Warehouse
Term
Data Mart
Definition
contains a subset of data warehouse information
Term
Information cleansing or scrubbing
Definition
a process that weeds out and fixes or discards inconsistent, incorrect, or incomplete information
Term
Multidimensional Analysis
Definition
Databases contain information in a series of two-dimensional tables. In a data warehouse and data mart, information is multidimensional, it contains layers of columns and rows
Term
Cube
Definition
common term for the representation of multidimensional information
Term
Data Mining
Definition
Analyzing data to extract information not offered by the raw data alone.
To perform data mining users need data-mining tools.
Data-mining tools helps users uncover BI
Term
Scalability
Definition
refers to how well a system can adapt to increased demands
Term
Performance
Definition
measures how quickly a system performs a certain process or transaction
Term
Reduced Redundancy
Definition
which is the duplication of information or storing the same information in multiple places.
Inconsistency is one of the primary problems with redundant information
Term
Information integrity
Definition
measures the quality of information
Term
Integrity constraint
Definition
rules that help ensure the quality of information
Term
Password
Definition
provides authentication of the user
Term
Access level
Definition
determines who has access to the different types of information
Term
Access control
Definition
determines types of user access, such as read-only access
Term
Four sources of low quality information
Definition
1. customers intentionally enter inaccurate information to protect their privacy
2. Different entry standards and formats
3. Operators enter abbreviated or erroneous information by accident or to save time
4. Third party and external information contains inconsistencies, inaccuracies, and errors
Term
Potential business effects resulting from low quality information include what?
Definition
1. difficulty identifying valuable customers
2. inability to identify selling opportunities
3. marketing to nonexistent customers
4. difficulty tracking revenue
5. inability to build strong customer relationships
6. inability to understand competitors moves
Term
Data-Driven Website Business Advantages
Definition
Development, content management, future expandability, minimizing human error, cutting production and update costs, more efficient, improved stability
Term
Distributed Databases
Definition
is a database that is under the control of a central database management system (DBMS) in which storage devices are not all attached to a common CPU
Term
What is Microsoft Access used for?
Definition
creates queries that help retrieve records and information
Supporting users have an ad free experience!