Term
| Enterprise Architecture Definition |
|
Definition
| a rigorous, high level map/plan of the information assets in an organization including computer hardware, software, networks and communication, information management personnel, the relationship with the external environment, principles of design and the enterprise goals. |
|
|
Term
| Strategic Management Definition |
|
Definition
| combination of strategy formulation and strategy implementation. It is specifying an organization's objectives, developing policies and plans to support objectives, allocation resources to achieve these objectives. |
|
|
Term
| Strategy Formulation (where we are today) |
|
Definition
A. Analysis of internal and external and macro and micro issues
B. Developing Visions (long term) and Missions (medium term) statements
C. Developing Corporate Objectives (financial and strategic)
D. Developing Business Unit Objectives (financial and strategic)
E. Developi |
|
|
Term
|
Definition
A. Allocation of resources
B. Assigning responsibilities for tasks or processes
C. Managing the process by comparing to benchmarks and best practices
D. Evaluating the efficiency and effectiveness
E. Implement programs by: acquiring resources, developing the associated processes, training, testing, documenting and integrating with legacy processes |
|
|
Term
| Strategic Management is based on theories of? |
|
Definition
| Efficiency (doing things the right way): eliminating waste and optimizing processes and Effectiveness (doing the right things): creating the desired effect |
|
|
Term
| Strategic Management does what? |
|
Definition
A. applies to all parts of the organization
B. gives direction to corporate values
C. defines corporate culture
D. sets corporate goals
E. manages corporate missions |
|
|
Term
| Why do strategic plans fail? |
|
Definition
1. failure to gain senior management commitment
2. over-estimation of resource competence
3. failure to coordinate
4. inability to predict environmental reaction
5. failure to understand the customer
6. failure to gain employee commitment
7. under-estimation of time requirement
8. failure to follow the plan |
|
|
Term
| Management Information Systems |
|
Definition
| Concentrates on the integration of computer systems with the aims of the organizaiton |
|
|
Term
|
Definition
| (TPS) recording and processing of all data |
|
|
Term
|
Definition
| (EIS) supports the competitive advantage (occasionally IT the competitive advantage) & assures control of reporting of results |
|
|
Term
|
Definition
| (DSS) versatile decision making tools for What-If, Contingencies, Sensitivity |
|
|
Term
|
Definition
| Establish relevant and measurable objectives, monitor results, alert management to deviations of established objectives and budgets |
|
|
Term
| How can MIS be used as a competitive advantage or barrier to entry? |
|
Definition
A. Leverage IT investment in core competency
B. Prohibit the entry of new entrants to supply chain
C. Use distribution channel controls to limit access to retailers/distributors
D. Use IT to support brand equity
E. Manage proprietary production processes
F. Leverage investment in mass customization
G. Leading E-Commerce functionality
H. Use IT to create best practices
I. IT investment can also be a barrier to entry for smaller organizations |
|
|
Term
| Primary goal of enterprise architecture |
|
Definition
1. reduce costs/improve productivity
2. improve customer satisfaction
3. create competitive advantages
4. generate growth
5. generate new revenue streams
6. optimize the supply chain |
|
|
Term
|
Definition
identifies where and how important information, like customer records, is maintained and secured
1. Backup and recovery
2. Disaster recovery
3. Information security |
|
|
Term
| Infrastructure Architecture |
|
Definition
includes the hardware, software, and telecommunications equipment that, when combined, provide the underlying foundation to support the organization's goals. Discipline of addressing business needs with people, process, and technology as the organization changes.
1. Flexibility-meet all business changes
2. Scalability-meet increased demand
3. Reliability-accurately functioning
4. Availability-uptime of system
5. Performance-efficiency |
|
|
Term
|
Definition
determines how applications integrate and relate to each other
1. web services
2. open systems |
|
|
Term
|
Definition
| contains a repertoire of Web-based data and procedural resources that use shared protocols and standards permitting applications to share data and services. It is anything used to transmit and process information (specific task) on and across a network (Internet) |
|
|
Term
| What are the two-primary parts of Web Services? |
|
Definition
1. Event-detect threats and opportunities and alert those who can act on the information
2. Service-more like software products than they are coding projects |
|
|
Term
|
Definition
| an exact copy of a system's information |
|
|
Term
|
Definition
| the ability to get a system up and running in the event of a system crash or failure and includes restoring the information backup |
|
|
Term
|
Definition
| computer system designed that in the event of component fails, a backup component or procedure cam immediately take its place with no loss of service |
|
|
Term
|
Definition
| a backup operational mode in which the functions of a computer component (such as a processor, server, network, or database) is assumed by secondary system components when the primary component becomes unavailable through either failure or scheduled down time |
|
|
Term
|
Definition
| a detailed process for recovering information or an IT system in the event of a catastrophic disaster such as a fire or flood |
|
|
Term
| Disaster recovery best practices include what? |
|
Definition
1. Support the enterprise architectures
2. Monitory the quality of computer networks that provide data on power suppliers and demand
3. Make sure the networks can be restored quickly in the case of downtime
4. Set up disaster recovery plans
5. Provide adequate staff training |
|
|
Term
| Disaster recovery cost curve |
|
Definition
| charts (1) the costs to the organization of the unavailability of information and technology and (2) the cost to the organization of recovering from a disaster over time |
|
|
Term
|
Definition
| separate, fully equipped facility with complete backups where company can move immediately after a disaster and resume business |
|
|
Term
|
Definition
| has hardware and connectivity but backups may not be up to date |
|
|
Term
|
Definition
| separate facility that does not have computer equipment, but is a place where employees can move after a disaster |
|
|
Term
| Business Continuity Planning |
|
Definition
| (BCP) is a plan for how an organization will recover and restore partially or completely interrupted critical function(s) within a predetermined time after a disaster or extended disruption |
|
|
Term
|
Definition
| Traditional information security has focused on outside threats. Today more companies are looking at "data at rest" |
|
|
Term
| Information Security focuses on what three areas? |
|
Definition
1. Availability-the information must be available when it is needed
2. Integrity-means that data cannot be modified without authorization
3. Confidentiality-prevents the disclosure of information to unauthorized individuals or systems |
|
|
Term
|
Definition
| meet all business changes |
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
| refers to any program whose source code is made available for use or modification as users or other developers see fit |
|
|
Term
|
Definition
| more like software products than they are coding projects |
|
|
Term
|
Definition
| is an aggregation of geographically dispersed computing, storage, and network resources, coordinated to deliver improved performance, higher quality of service, better utilization, and easier access to data |
|
|
Term
|
Definition
| a framework of dividing the resources (physical) of a computer into multiple execution environments (virtual). A way of increasing physical resources to maximize the investment in hardware |
|
|
Term
| Trends that have moved virtualization into the spotlight |
|
Definition
A. hardware being underutilized
B. Data centers running out of space
C Increased energy costs
D. System administration cost mounting
E. Rapid application deployment
F. Dynamic load balancing
G. Streamlined disaster recovery |
|
|
Term
|
Definition
| centers running out of space-business processes have been captured in software and automated, moving from paper to computer |
|
|
Term
|
Definition
| energy costs rapidly escalating-data center power is such an issue that energy companies are putting virtualization programs into place to address it |
|
|
Term
|
Definition
| the ability to present the resources of a single computer as if it is a collection of separate computers ("virtual machines") |
|
|
Term
|
Definition
| Computing model that lets you access software, servers and storage resources on the Internet in a self-service manner. Instead of buying, managing and maintaining resources you access and use them through a Web browser |
|
|
Term
|
Definition
| a broad, general term that describes nonproprietary IT hardware and software made available by the standards and procedures by which their products work making it easier to integrate them |
|
|
Term
| Three architecture trends that are quickly becoming requirements for all businesses include what? |
|
Definition
| Service oriented architecture, virtualization, grid computing |
|
|
Term
| Service Oriented Architecture |
|
Definition
| (SOA) is a business-driven IT architectural approach that supports integrating a business as linked, repeatable tasks or services. SOA ensures IT systems can adapt quickly, easily, and economically to support rapidly changing business needs. |
|
|
Term
| SOA key concepts include what? |
|
Definition
| Services, Interoperability, Loose Coupling |
|
|
Term
|
Definition
| (A SOA) service can be a business task, such as checking a potential customer's credit rating on opening a new account. Services are "like" software products |
|
|
Term
|
Definition
| is the capability of two or more computer systems to share data and resources, even though they are made by different manufacturers. |
|
|
Term
| Extensible Markup Langauge |
|
Definition
| (XML) a markup language for documents containing structured information |
|
|
Term
|
Definition
| is the capability of services to be joined together on demand to create composite services, or disassembled into their functional components. It is a way of ensuring that technical details are decoupled from the service. Example: when a business asks for your phone number or zip code when purchasing a product |
|
|
Term
|
Definition
| measures how quickly a system performs a certain process or transaction (in terms of efficiency IT metrics of both speed and throughput) |
|
|
Term
|
Definition
1. Improving productivity and collaboration of virtual organizations and respective computing and data resources
2. Allowing widely dispersed departments and businesses to create virtual organizations to share data and resources
3. Building robust and infinitely flexible and resilient operational architectures
4. Providing instantaneous access to massive computing and data resources
5. Leveraging existing capital investments, which in turn help to ensure optimal utilization and costs of computing capabilities |
|
|
