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MIS - Chapter 9
Electronic Commerce Systems
21
Business
Undergraduate 2
05/03/2011

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Cards

Term
e-commerce processes
Definition
e-commerce applications must implement several major categories of interrelated processes, such as search and catalog management, in order to be effective
Term
clicks-and-bricks strategy
Definition
companies can evaluate and choose from several e-commerce integration alternatives
Term
e-commerce channel
Definition
the marketing or sales channel created by a copany to conduct and mange its e-commerce activities
Term
e-commerce marketplaces
Definition
place that may provide catalog, exchange, or auction service for businesses or consumers
Term
auction
Definition
buyers bidding for the business of a seller
Term
catalog
Definition
the most widely used type of marketplace in B2C e-commerce
Term
exchange
Definition
marketplace for bid (buy) and ask (sell) transactions
Term
portal
Definition
this type of e-commerce marketplace may offer several different transaction alternatives
Term
infomediaries
Definition
companies that serve as intermediareis in e-commerce transactions
Term
electronic commerce
Definition
the online process of developing, marketing, selling, delivering, servicing, and paying for products and services
Term
access control and security
Definition
helps to establish mutual trust between you and an e-tailer at an e-commerce site
Term
content and catalog management
Definition
develops, generates, delivers, and updates information to you at a Web site
Term
collaboration and trading
Definition
includes matchmaking, negotiation, and mediation processes among buyers and sellers
Term
electronic payment systems
Definition
ways to provide effficient, convenient, and secure payments in e-commerce
Term
event notification
Definition
sends you an e-mail when your e-commerce order has been shipped
Term
profiling and personalizing
Definition
tracks your Web site behavior to provide you with an individualized Web store experience
Term
workflow management
Definition
ensures that proper e-commerce transactison, decisions, and activiteis are performed to serve you more efficiently
Term
business-to-business
Definition
using an e-commerce portal for auctison by business customers and their supliers is an example
Term
business-to-consumer
Definition
business selling to consumers at retail Web stores is an example
Term
consumer-to-consumer
Definition
using an e-commerce Web site for auctions among customers is an example
Term
electronic funds transfer
Definition
the processing of money and credit transfers between businesses and financial institutions
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