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(1) A set of people, procedures, and resources that collects, transforms, and disseminates information in an organization. (2) A system that accepts data resources as input and processes them into information products as output. |
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Computer-based information system |
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An information system that uses computer hardware and software to perform its information processing activities. |
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Developing products, services, processes, or capabilities that give a company a superior business position relative to its competitors and other competitive forces. |
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Electronic business (e-business) |
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The use of Internet technologies to inter-network and empower business processes, electronic commerce and enterprise communication and collaboration within a company and with its customers, suppliers, and other business stakeholders. |
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Electronic commerce (e-commerce) |
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The buying and selling, marketing and servicing, and delivery and payment of products, services, and information over the Internet, intranets, extranets, and other networks, between an inter-networked enterprise and its prospects, customers, suppliers, and other business partners. Includes business-to-consumer (b2c), business-to-business (b2b), and consumer-to-consumer (c2c) e-commerce. |
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An Internet-like network within an organization. Web browser software provides easy access to internal Web sites established by business units, teams, and individuals, and other network resources and applications. |
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A network that links selected resources of a company with its customers suppliers, and other business partners, using the Internet or private networks to link the organizations’ intranets. |
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Operations support systems (oss) |
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An information system that collects, processes, and stores data generated by the operations systems of an organization and produces data and information for input into a management information system or for the control of an operations system. |
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Transaction processing systems (tps) |
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An information system that processes data arising from the occurrence of business transactions. |
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Enterprise collaboration systems |
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The use of groupware tools and the Internet, intranets, extranets, and other computer networks to support and enhance communication, coordination, collaboration, and resource sharing among teams and workgroups in an inter-networked enterprise. |
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Management information systems (mis) |
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= A management support system that produces pre-specified reports, displays, and responses on a periodic, exception, demand, or push reporting basis. |
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Decision support systems (dss) |
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An information system that utilizes decision models, a database, and a decision maker’s own insights in an ad hoc, interactive analytical modeling process to reach a specific decision by a specific decision maker. |
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Executive information systems (eis) |
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An information system that provides strategic information tailored to the needs of executives and other decision makers. |
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A computer-based information system that uses its knowledge about a specific complex application area to act as an expert consultant to users. The system consists of a knowledge base and software modules that perform inferences on the knowledge and communicate answers to a user’s questions. |
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Knowledge management systems |
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Organizing and sharing the diverse forms of business information created within an organization. Includes managing project and enterprise document libraries, discussion databases, intranet Web site databases, and other types of knowledge bases. |
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Pertaining to a device, process, or channel involved in the insertion of data into a data processing system. Opposite of Output. (← yup, the book definitely says that.) |
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A hardware device or software system capable of performing operations on data. |
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Pertaining to a device, process, or channel involved with the transfer of data or information out of an information processing system. Opposite of Input. |
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1) The systems component that evaluates feedback to determine whether the system is moving toward the achievement of its goal and then makes any necessary adjustments to the input and processing components of the system to ensure that proper output is produced. 2) A management function that involves observing and measuring organizational performance and environmental activities and modifying the plans and activities of the organization when necessary. |
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1) Data or information concerning the components and operations of a system. 2) The use of part of the output of a system as input to the system |
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Information systems that use common standards for hardware, software, applications, and networking to create a computing environment that allows easy access by end users and their networked computer systems. |
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Information system components = information system model |
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a conceptual framework that views an information system as a system that uses the resources of hardware (machines and media), software (programs and procedures), people (users and specialists), and networks ( communications media and network support ) to perform input, processing, output, storage, and control activities that transform data resources ( databases and knowledge bases) into information products. |
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anyone who uses an information system or the information it produces. |
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a person whose occupation is related to the providing of information system services. For example, a systems analyst, programmer, or computer operator. |
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all tangible objects on which data are recorded. |
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a set of instructions that causes a computer to perform a particular task. |
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facts or observations about physical phenomena or business transactions. More specifically, data are objective measurements of the attributes ( characteristics) of entities such as people, places, things, and events. Information |
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a document that is the original formal record of a transaction, such as a purchase order or sales invoice. |
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that part of an operating system or other program that allows users to communicate with it to load programs, access files, and accomplish other computing tasks |
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Information System Examples |
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smoke signals for communication, card catalogs in a library, your bookbag, day planner, notebooks, and file folders |
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1) support of business processes and operations
2) support of decision making by employees and managers
3) support of strategies for competitive advantage |
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Support of business processes and operations |
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as a consumer, you regularly encounter information systems that support hte business processes and operations at the many retial stores where you shop. FOr example, most retial stores now use computer based information systems to help their employees record customer purchases, keep track of investory, pay employees, buy new merchandise, and evaluate sales trends. Store operations would grind to a halt without the support of such information systems. |
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support of business in decision making |
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information systems also help store managers and other business professionals makek better decisions. This function not only supports hte decision making of store managers, buyers, and others, but it also helps them look for ways to gain an advantage over other retailers in the competitoin for customers |
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support of strategies for competitive advantage |
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gaining a strategic advantage over competitors requires the innovative application of information technologies. Thus, strategic information systems can help provide products and services that give a business a comparative advantage over its competitors. |
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monitor and control physical processes |
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strategic management systems |
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apply information technology to a firm's products, services, or business processes to hlep it gain a strategic advantage over its competitors |
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developing successful informatoin system solutions |
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investigate, analyze, design, implement, and maintain |
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responsibilites that are ethical |
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There are a lot of jobs open in IT |
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a set of interrelated component, with a clearly defined boundary, working together to achieve a common set of objectives by acepting inputs and producing outputs in an organized transformtion process |
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a system that has the ability to change itself or its encironment to survive |
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people are the essential ingredient for the successful operation of all information systems |
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includes all physical devices and materials used in information processing |
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a type of hardware resource such as a computer and other equipment |
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includes all sets of information processing instructions |
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data are more than the raw material of information systems |
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data that have been converted into a meaningful and useful ocntext for specific end users. |
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emphasizes that communications technologies and netowrks are fundamental resource components of all information systems |
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