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agreed upon exchange of something valuable |
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Every agreement or exchange between parties |
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Electronic mechanism: limiting number of copies |
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right granted by government to the author (creator) of literary or artistic work |
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Registering trademarked domain name, hope that owner will pay huge amounts of money to acquire URL |
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False and injures reputation of another person or company |
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When statement injures product or service reputation |
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includes copying it for use in criticism, comment, news |
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Act as if contract exists, even if no written and signed contract |
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All products of the human mind, Tangible or intangible, (copyrights and patents, trademarks registration, service marks) |
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GovernmentÕs ability to exert control over person or corporation |
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Exclusive right granted by government to an individual |
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No law limiting companiesÕ use of gathered information |
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Similar to trademark, identifies services provided |
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Detailed rules and regulations intended to limit Web site ownerÕs liability |
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levied on products or services company sells or uses |
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Property used but not purchased in that state |
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Active Server pages (ASP) |
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Microsoft's dynamic page generation technology |
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testing to compare hardware and software performance |
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Looks for known spammers From addresses in incoming messages |
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Server-on-a-card: 300 on a single 6 foot rack |
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Uses a few large and fast computers |
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Compares all incoming messages to a white list |
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displays error msg instead of web page when clicked |
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Decentralized architecture |
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Uses a large number of less powerful computers |
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Uses a large number of less powerful computers |
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Sun Microsystem's dynamic page generation technology |
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Network hardware monitoring; server workloads |
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Higher-order architectures; more than three tiers |
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Free software developed by community of programmers |
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Web site file not linked to a page |
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Open-source Apache Software Foundation's dynamic page generation technology |
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Remote server administration |
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Web site administrator controls Web site from any Internet connected computer |
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Time that server requires to process one request |
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Checks companyÕs link exchange program sites |
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Large collection of servers |
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Unsolicited commercial emails |
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Unchanging page retrived from disk |
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Users log on to Internet connected computer |
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number of HTTP requests hardware and software combination can process |
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Sends data packets to every computer on path |
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Maintains more than one server on one machine |
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Looks for good sender From addresses in incoming messages |
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Creation of links among scattered applications, interconnects organization's business logic |
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Application Service Providers (ASP) |
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Offer Web server management, rent application software, aka CSP |
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Rules used in the business |
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Service provider rents physical space to client |
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Commerce Service Providers (CSP) |
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Offer Web server management, rent application software, aka ASP |
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Content management software/system |
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Controls large amounts of text, graphics, media files |
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Customer Relationship Management (CRM) |
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Obtains data from operations software, Gathers data about customer activities, Uses data to conduct analytical activities |
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Looks for hidden patterns in data |
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Server not shared with other clients |
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item information stored in database |
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Enterprise Application Integration (EAI) |
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Creation of links among scattered applications, interconnects organization's business logic |
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Enterprise Resource Planning (ERP) |
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Business systems integrating all business facets (Oracle and SAP) |
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Making information systems work together |
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Systems that help manage knowledge itself rather than documentary representations |
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Takes sales and inventory shipments information from electronic commerce software |
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Web server hardware, software combinations adaptable to meet changing requirements |
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Client's Web site on server hosting other Web sites simultaneously |
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Simple Object Access Protocol (SOAP) |
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Message-passing protocol defining how to send marked up data from one software application to another |
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simple list written in HTML |
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Supply Chain Management (SCM) software |
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Develops coordinated demand forecasts |
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Occurs when shopper proceeds to virtual checkout counter |
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Application software in one organization communicates with other applications |
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Programs embedded transparently in Web pages |
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Objects that contain programs and properties Web designers place on Web pages |
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Small application program |
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Certification Authority (CA) |
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Issues digital certificates to organizations, individuals |
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collection, preservation, and computer-related evidence analysis |
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science studying encryption |
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Web siteÕs page electronic defacing |
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Digital certificate (digital ID) |
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E-mail message attachment (program) embedded in Web page used for online transactions |
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Encrypted message digest (message hash value) |
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Internet computers maintaining directories |
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Listen in on and copy Internet transmissions |
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coding information using mathematically based program, secret key |
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Filter permits selected messages though network |
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Web server site places them on client computer |
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algorithms: one-way functions |
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Preventing unauthorized data modification |
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Intrusion detection system |
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Monitor server login attempts |
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Confines Java applet actions to set of rules defined by security model |
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Scripting language developed by Netscape allows active content |
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Fake Web site representing itself as original |
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Capture confidential customer information |
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Enhance browser capabilities (normally beneficial) |
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Pretty Good Privacy (PGP) |
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Software tools using different encryption algorithms |
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second key belongs to key owner |
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one key freely distributed to public |
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provide executable script |
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Secure Sockets Layer (SSL) |
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Goal: secures connections between two computers |
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Assets to protect and why, protection responsibility, acceptable and unacceptable behaviors |
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exist until client connection ends |
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Record information passing through computer or router |
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No continuous connection (open session) maintained between any client and server |
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Different Web site places them on client computer |
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Trusted/untrusted network |
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Inside/outside a firewall |
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chalk mark on building Identifies easily entered wireless network nearby |
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Use wireless-equipped computers searching for accessible networks |
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Secretly takes over another computer |
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Anonymous electronic cash |
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Cannot be traced back to person who spent it |
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Automated Clearing House (ACH) |
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Network of banks: credit card authorization companies |
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Cardholder successfully contests charge |
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2004 law Banks eliminate movement of physical checks entirely |
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Card issuer pays merchant directly |
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Credit card & association |
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operated by association member banks |
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Spending electronic cash twice |
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Describes any value storage and exchange system created by private (nongovernmental) entity |
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Electronic wallet (e-wallet) |
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Holds credit card numbers, electronic cash, owner identification, owner contact information |
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Criminal act where perpetrator gathers victimÕs personal information |
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Bank doing business with sellers (Internet, non-Internet) wanting to accept payment cards |
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Internet payments for items costing a few vents to a dollar |
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Technique criminals use to convert money illegally obtained into spendable cash |
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Third party (intermediary bank) processes transaction |
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Hacker sells right to use zombie farm to organized crime association |
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Plastic card with embedded microchip |
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Maintain accounting, human resources, logistics software |
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Company handling incoming customer telephone calls, e-mails for other companies |
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Major investments in equipment, personnel, other assets |
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process of helping employees cope with changes |
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Transaction processing, order entry, inquiry management, shipment logistics |
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Tactics to improve the value businesses provide to customers |
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Company outsources initial site design and development to launch project quickly |
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Existing company wants to launch e-commerce initiative Joins external equity partners offering experience, skills needed |
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Offer start-up companies physical location with offices, accounting and legal assistance, computers, Internet connections |
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Mire traditional Once competitive advantage gained |
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Measurements companies make to assess value of benefits |
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Largest and most significant costs associated with electronic commerce initiative |
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Hiring another company to provide outside support for all or part of project |
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Company identifies specific project portions to outscouce |
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Collection of formal techniques for planning and controlling activities undertaken to achieve specific goal |
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Return on Investment (ROI) |
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Techniques measuring amount of income (return) provided by specific current expenditure (investment) |
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Total Cost of Ownership (TCO) |
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Includes wide variety of costs related to activity |
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Focus on reducing costs or generating value |
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Expression of willingness to take an offer |
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Authority to commit company to online contract |
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