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MIS 250
Exam 3
70
Management
Undergraduate 2
04/12/2008

Additional Management Flashcards

 


 

Cards

Term
Ad-hoc reports  
Definition
Reports created due to unplanned information requests in which information is gathered to support a nonroutine decision
Term
Digital Dashboard 
Definition
A display delivering summary information to managers and executives
Term
Drill-down reports 
Definition
Reports that provide details behind the summary values on a key indicator or exception report
Term
Executive Information system (EIS)
Definition
An information system designed to provide information in a highly aggregated form so that managers at the executive level of the organization can quickly scan it for trends and anomalies
Term
Exception Reports
Definition
Report that highlights situations that are out of the normal range
Term
Fully automated data entry
Definition
data entry into an information system that does not require any human intervention
Term
Key indicator reports
Definition
reports that provide a summary of critical information on a recurring schedule
Term
Management Information Systems (MIS)
Definition

1) a field of study that encompasses the development use,  management, and study of computer-based information systems in organizations.

 

2)An information system designed to support the management of organizational functions at the managerial level of the organization. 

Term
Manual Data Entry
Definition
A person enters information by hand into an information system
Term
Scheduled reports
Definition
reports produced at predefined intervals- daily, monthly - to support the routine informational needs of managerial-level decision making
Term
Source Documents
Definition
Documents that seve as a stimulus to a transaction processing system from some external source
Term
Transaction processing system (TPS)
Definition
An information system designed to process day-to-day business event data at the operational level of the organization.
Term
Artificial Intelligence
Definition
Science of enabling information tech. to simulate human intelligence, such as resoning and learning as well as gaining sensing capabilities (seeing, hearing,walking, talking, and feeling)
Term
Decision Support system (DSS)
Definition
A special-purpose information system designed to support organizational decision making
Term
Expert System (ES)
Definition
A special  pirpose information system designed to mimic human expertise by manipulating knowledge- understanding acquired through ex[erience and extensive learning- rather than simply information.
Term
Functional area Information System
Definition
A cross- orgainizational-level  information system designed to support a specific functional area.
Term
Geographic Information Systems
Definition
a system for creating, storing, analyzing and managing geographically referenced information.
Term
Groupware
Definition
software that enables people to work together more effectively
Term
intelligent agent
Definition
a program that works in the background to provide some service when a specific event occurs.
Term
knowledge portal
Definition
specific portals used to share knowledge collected into a repository with employees, with customers and suppliers or the general public
Term
Virtual Teams
Definition
Work teams from different organizations and locations that perform and disband as needed.
Term
Visualizations
Definition
the display of complex data relationships using a variety of graphical methods
Term
Web crawlers/ spiders
Definition
intelligent agents that continuously browse the web for  for specific information . also known as web spiders
Term
Customer Relationship management (CRM)
Definition
A corporative level strategy designed to create and maintain lasting relationships with customers bu concentrating on the downstream information flows, through the into of reliable systems, processes and procedures.
Term
Distribution Portals
Definition
enterprise portals that automate the business processes involved in selling, or distributing, products from a single supplier to multiple buyers
Term
Enterprise Portals
Definition
Information systems that provide a single point of access to secured, propietary information, which may be dispersed throughout an organization.
Term
Extensible Business Reporting Language
Definition
An XML- based specification for publishing  financial information
Term
Extensible Markup Language (XML
Definition
A data presentation standard that allows designers to create customized features that enable datta to be more easily shared between applications and organizations.
Term
Procurement portals

Definition
Enterprise portals that automate the business processes involved in purchasing, or procuring products between a single buyer and multiple suppliers.
Term
Radio frequency identification

Definition
The use of electomagnetic waves in the RF portion of the electromagnetic spectrum in order to transmit signals; an RFID system uses a transceiver and antenna to transfer information to processing device or RFID tag
Term
Sales force automation (SFA)

Definition
CRM systmes to support the day-to-day sales activbities of an organization
Term
Supply chain management (SCM

Definition
Information systems focusing on improving upstream information flows with two main objectives- to accelerate product development and to reduce costs associated with procuring raw materials, components and services from suppliers
Term
Trading exchanges

Definition
A website where multiple buyers and sellers come together to conduct business; also called an electronic marketplace
Term

Vertical market

Definition
A market comprised of firms within a specific industry sector
Term
Adaptive/Corrective/Perfective/Preventive maintenance
Definition
Making changes to an information system to make its functionality meet changing business needs or to migrate it to a different operating environment
Term
Alpha testing
Definition
Testing performed by the development organization to assess whether the entire system meets the design requirements of teh users
Term
Beta testing (p. 377)

Definition
Testing performed by actual system users, who test the capabilities of the system with actual data in their work environment
Term
Data flows (p. 372)

Definition
Data moving through an organization or within an information system
Term
Graphical User Interface (GUI) (p. 374)
Definition
Computer interface that enables the user to select pictures, icons, and menus to send instructions to the computer
Term
Joint application design (JAD) (p. 370)
Definition
A special type of group meeting in which all (or most) users meet with the analyst to jointly define and agree on system requirements or designs.
Term
Processing logic (p. 372)

Definition
The steps by which  data is transformed or moved, as well as a description of the events that trigger these steps
Term
Software engineering (p. 363)

Definition
A disciplined approach for constructing information systems therough the use of common methods, techniques  or tools.
Term
Systems analysis and design (p. 363)
Definition
The second phase of the systems development life cycle, in whichthe current ways of doing business are studied and alternative replacement systems are proposed
Term
Systems analyst (p. 363)
Definition
The primary person responsible for performing systems analysis and design activities.
Term
Systems Development Life Cycle (SDLC) (p. 366)
Definition
describes the life of an information system from conception to retirement.
Term
End-User Development
Definition
A systems development method whereby users in the organization develop, test, and maintain their own applications
Term
External Acquisition
Definition
The process of purchasing an exisiting information system from an external organization or vendor
Term
Object-Oriented Analysis and Design (OOA&D)
Definition
Systems development methodologies and techniques based on objects rather than on data and processes.
Term
Prototyping
Definition
An iterative systems development process in which requiremnets are converted into a working system that is contunually revised through close work between analysts and users.
Term
Request for proposal (RFP)
Definition
A communication tool indicating buyer requirements for a given system and requesting information from potential vendors.
Term
Computer Ethics
Definition
A broad range of issues and standards of conduct that have emerged through the use and proliferation of information systems
Term
Computer literacy
Definition
the knowledge of how to operate a computer
Term
cybersquatting
Definition
the dubious practice of registering a domain name, then trying to sell the name to the person, company, or orgaization most likely to want it.
Term
Digital Divide
Definition
the gap between those individuals in our society who are computer literate and have access to information resources like the internet and those who do not.
Term
Identity theft
Definition
Stealing another persons social security number, credit card number, and other personal information for the purpose of using the victim's credit rating to borrow money, buy merchandise and otherwise run up debts that are never repaid
Term
Information accessibility
Definition
An ethical issue that focuses on defining what information a person or organization has the right to obtain about others and how this information can be accessed and used.
Term
Information accuracy
Definition
an ethical issue concerned with the authticity and fidelity of information as well as identifying who is reponsible for information errors that harm people
Term
Information privacy
Definition
an ethical issue that is concerned with what information an individual should have to reveal to others through the course of employment or through other transactions such as online shopping
Term
Information property
Definition
An ethical issue that focuses on who owns information about individuals and how informaion can be sold and exchanged
Term
Computer Crime
Definition
The use of a computer to commit an illegal act
Term
Cracker vs. Hacker
Definition

Cracker: An individual who breaks into computer system with the intention of doing damage or committing a crime

 

Hacker: Individuals who gain unauthorized access to computer systems. 

Term
Cyberterrorism
Definition
the use of computer and networking technologies against persons or property to intimidate or coerce governments, individuals or any segment of society to attain politcal, religious, or ideological goals.
Term
Cyberwar
Definition
an organized attempt by a country's military to disrupt or destroy information and communications systems of another country
Term
Data Diddling
Definition
A type of computer crime where the data going into or out of a computer is altered
Term
Phishing
Definition
Attempts to trick finanicial account and credit card holders into giving away their authorization information, usually by sending spam messages to literally millions of email accounts.
Term
Phreaking
Definition
Crimes committed against telephone company computers with the goal of making free long distance calls, impersonating directory assistance or other operator services, diverting calls to numbers of the perpatrators choice, or otherwise disrupting telephone services for subscribers.
Term
Salami Slicing
Definition
A form of data diddling that occurs when a person shaves a small amounrs from financial accounts and deposits them into a personal account
Term
Social Engineering or Masquerading
Definition
Misrepresenting oneself in order to steal equipment or to trick others into revealing sensitive information
Term
Software Piracy
Definition
A type of computer crime where individuals make illegal copies of software protected bu copyright laws.
Term
Trojan Horse
Definition
A destructive computer code whose instructions reamin hidden to the user because the computer appears to function normally, but, in fact, it is performing underlying functions dictated by the intrusive code.
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