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| Text displayed on a computer that contain a reference to other text. |
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| Uniform Resource Locator - a character string that constitutes a reference to an Internet source |
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| Tools used to surf the internet |
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| Crawlers, Spiders and Bots |
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| Automated modules that search the internet for new content. Used by search engines to bring up to date information. |
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| A network of millions of computers and networks brought together. |
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| A network used by businesses and organizations to store, collect and share useful information within the organization. (TCP/IP, FTPs, and SMTPs). Useful with sales, customer service, HR and marketing. |
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| Similar to intranet, yet accessible to people outside the organization. Used for partners, customers etc. yet not accessible to the general public. |
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| Really Simple Syndication feeds are fast ways to distribute web content in XML format. Subscription services used to deliver new content to convienient spots via feed readers. |
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| A journal or newsletter updated frequently for the general public. Usually including personal opinions. |
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| A website that is able to be modified by users. |
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| A series of activities used to meet business needs by adding value in each phase of e-commerce. |
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| Procurement, Technology Development, Human Resource Management, Firm Infrastructure. |
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| Inbound Logistics, Operations, Outbound Logistics, Marketing, Service. |
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| Online buying and selling. |
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| All aspects of making e-commerce possible. |
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| Selling of products directly online. |
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| Charing for ad space based on site traffic. |
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| Revenue from more than one type of E-commerce business models. |
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| collecting information on consumers and selling it to third-party firms. |
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| Customer to Customer (Craigslist) |
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| Government to Citizen - Taxes |
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| Most common B2B market. Specialized companies (chemicals for example) set up a common marketplace for other firms to buy their products. One stop shop for firms seeking specific raw goods or chemicals. |
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| Buyers come together and invite sellers to bid on requested products. Most common in vertical or horizontal markets. |
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| Not controlled by the seller or buyer. A third party matches the two and charges a fee for their service. |
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| Trading Partner Agreement |
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| Automates negotiating between two parties and enforces contracts between two businesses. |
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| A market where a specific function or service is diverse and broad enough to cover the needs of multiple industries. Real estate, internet service, phone service. |
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| Markets that focus on a specific industry or product. Traditional businesses follow this model. Food products. |
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| Electronic Payment Systems |
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| Refers to collecting money that is exchanged electronically. Paypal. |
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| Use of the internet to promote a good or service |
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| Giving information to users that was generated by the firm and not requested by the consumer. |
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| Distribution of information and advertising as requested by a user or consumer. |
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| Search Engine Optimization: The method of improving traffic or quality of traffic to a website. Sponsored ads on the sidebars of websites based off of collected information on that user. (Facebook) |
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| Systems Development Life-Cycle: Planning, Requirement Development and Analysis, Design, Implementation, Maintenance. |
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| Global Information System |
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| GIS needs to be able to operate over national borders facilitates coordination between HQ and subsidiaries, and transmit data. |
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| The control of the information system by the host nation. |
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| The development of an IT by a user, typically not assisted by an IT professional. |
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| When a firm hires an external vendor to create an IT application |
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| When a team within an organization comes together to great the system internally. |
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| Rapid Application Development: Centers around a process with user involvement of creating the IT. It combines the planning and analysis steps by creating a prototype that is incrementally developed, or updated and changed based off of user reviews. |
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| Joint Application Development - When a group of IT specialists, users and administrators come together in a "JAD session" to outline all the steps of the creation of the IT system and finish with a completed technology plan. |
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| Extreme Programming: Focused on step-by-step designing. Developers cannot move onto the next step without completing the first step . |
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| Agile Programming Methodology |
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| Similar to XP. Focuses less on group development and more on limiting the scope of the project. |
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| A small-scale version of the system is developed in order to assess the usefulness and benefits of the system-to-be. |
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| Shows users how a seemingly impossible task can be done. |
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Technical, Economic, Legal, Operational, Scheduling
Technical - What technology will be used and whether or not it is feasible to use that technology.
Economic - Costs and benefits of the new technology.
Legal - Legality of the system.
Operational - Measure of how well the technology will work and customers reactions.
Scheduling - Will the technology be implemented on time. |
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| Used to sell upper management on a system. Benefits and costs. |
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| Computer-Aided Systems Engineering. Automated production of software in some phases. |
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| Tools to help and control the systems schedule (timing) and the budget. |
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| Systems Specifications Document |
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| the SSD describes how the system is used in terms of the user and the system. It does not describe internal working and technicalities. |
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| A diagram that shows how data is maneuvered though the Information systems in terms of input, output and where it is stored. |
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| The highest view of the information system that shows the external factors that might effect the systems inputs and outputs. |
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| The highest view of the information system that shows the external factors that might effect the systems inputs and outputs. |
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| Big Bang, Pilot, Phased, Parallell |
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| Service Oriented Architecture: Philosophy and system development methodoly using small bits of code to be used for many different tasks. |
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| Files created and stored by webpages in order to track user activity on a site. |
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| Distinct types of creations and ideas protected by law. |
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| Social Divisions & the Digital Divide |
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| The division of those who will benefit from IT and those who are unfamiliar with it and have issues using it. |
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| The action performed by crawlers, finding websites based of human knowledge to filter certain sites. |
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| Supply Chain Management - the process of working with the suppliers and the raw material goods. Inbound logistics. |
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| Electronic Data Interchange- Allows businesses to interact with partners and send and recieve data to them. |
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| Enterprise Resource Planning - Integrated system collects information useful to the firm and processes the data. |
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| Customer Relationship Management - Stores information about the consumers and organizes it by categories. Also stores contact information. |
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| Third-Party exchange for buyers and sellers to interact more efficiently. |
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| Collaborative Planning, Forecasting, and Replenishment. Coordinates users, management and members through joint planning and PoS data sharing. |
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| Systems operated from computers on the premise. |
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| Personalizing products based on tastes and preferences of individual consumers. Marketing strategy. |
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| Sharing of knowledge throughout a company and the public in order to be transparent. |
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| CF - Identifies different groups of people based on tastes and preferences and recommends different products to them. |
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| Decision Support System - Used to help individuals make business decisions based off of projections. |
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What-If Analysis: The effect of a change in input on the proposed solution.
Goal Seeking Analysis: The necessary inputs for a desired output with the proposed solution.
Sensitivity: Effect of the solution on all other aspects of the system. |
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| Database, Model Base, User Interface |
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| User, Managerial Designer, Technical Designer and Model Builder. |
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| Structure, Semi-Structured, Unstructured. |
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| Intelligence, Design, Choice, Implementation |
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| Executive Information Systems- Used by executives to monitor firm operations and gives them easy access to internal and external information. |
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| Management information systems- Used to overview internal operations of a company to help manage the company. |
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| Group Support Systems - Used similar to DSS but to help a group reach a decision. Formulates, processes and implements decisions. |
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| Mimic heuristics by adapting to stimuli. Mimics natural selection. |
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| Most successful application of AI. Perform simple yet accurate tasks. |
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| An artificial 'brain'. Seeks to focus on adapting to stimuli. |
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| Neural Language Processing - People can converse with AI. |
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| Mimic human expertise in a particular field to make decisions. |
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| Rule of thumb, common sense, educated guesses, instincts. Not formal knowledge, helps to make a decision without a complicated algorithm. |
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| Knowing how an expert system works. |
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| The expert system starts with the goal first and works backwards to find a solution. |
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| If-then-this. Starts with an input and produces an output. |
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| AI more common in E-Commerce. |
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| Displays products based on past purchases. Personalization. |
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| Perform tasks for a user, remembering form information and guessing words. |
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| Work with a data warehouse to discover links between products. |
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| Smooth transition between human and computer vocabularies. |
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| A radio frequency identification (RFID) tag is a small electronic device consisting of a small chip and an antenna. This device provides a unique identification for the card or the object carrying the tag. |
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| Worldwide Interoperability for Microwave Access (WiMAX) is a broadband wireless technology based on the IEEE 802.16 standards. It's designed for wireless metropolitan area networks and usually has a range of about 30 miles for fixed stations and 3 to 10 miles for mobile stations. |
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| the user is given a “window view.” Data is still rendered in 3-D, but users can only view it on screen. They can't interact with objects, as in an egocentric environment |
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