Term
| 1. You purchase a USB board, ISDN terminal adapter for your Windows 2000 Professional portable computer. You plug the device in to the USB port. Plug and Play fails to detect the new device. You test the device on a Windows 2000 Professional Somedomain4 c |
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Definition
Answer: C
Explanation: The most likely cause of this problem is an old BIOS. By upgrading the BIOS the computer will
be able to find the USB adapter.
Incorrect answers:
A: This would be possible but it is not the most likely cause of the problem. The USB root hub should
already be enabled.
B: The USB host controller should already be enabled.
D: The computer should not need to be restarted to be able to detect a new USB device. It should be
detected immediately. |
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Term
2. You install a new AGP video adapter in your Windows 2000 Professional Computer. You start the
computer and notice that the video display has retained the default setting of 16 color 640*480 resolution.
You install the manufacturer’s drivers for the n |
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Definition
Answer C
Explanation: We can use the Window 2000 installation CD to boot to the Recovery Console. In the Recovery
Console we can rename the AGP driver. This will prevent Windows 2000 from loading the driver. The
computer will then restart without the driver and will prompt us for the correct driver.
Incorrect Answers:
A: We cannot start the system in Debug mode. Debug mode is a special mode that is used by software
developers to debug programs and is a Safe Mode option.
B: We cannot rename a device using Device Manager. Therefore starting the computer in Safe Mode to
rename the device using Device Manager is not the correct option.
D: The emergency repair disk will not enable us to restore the original driver. The emergency repair disk
(ERD) is a floppy disk that is used to repair a Windows 2000 installation. It contains autoexec.nt,
config.nt and setup.log and is used to repair core system files. |
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Term
3. You are the administrator of a small server based network. While installing Windows 2000 Professional
on your computer, you configure the network adapter card for each computer to use TCP/IP and assign
static IP setting information. During installati |
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Definition
Answer: D
Explanation: In this scenario, the combination network adapter cards are set to use BNC connectors. We need
to manually reconfigure the network adapters for UTP cabling.
Incorrect answers:
A: If the switch only worked at the100 MBPS rate, the 10MBPS network adapters would not be able to
communicate via the switch.
B: It is not necessary to run the network at 10MBPS. This will not take advantage of the higher 100MBPS
network speeds that the system is capable of using. We should instead change the transceiver setting on
the combination network adapter cards to UTP.
C: The network uses a 10/100MBPS switch that uses UTP cabling. The network adapters have to be
configured for UTP and not BNC. |
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Term
81. Your Windows 2000 Professional computer has a single Pentium II 400-Mhz processor, 64 MB of RAM,
and E-IDE hard disk. You use your computer to design graphics ads for web sites and newspapers.
When you are working on multiple ads simultaneously, you |
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Definition
Answer: C
Explanation: The Processor: %Processor Time counter measures the time a processor takes to execute a nonidle
thread. A Processor: %Processor Time count that is above 80% for extended periods of time indicates that
the CPU is unable to handle the load placed on it and is the cause of a system bottleneck. The exhibit in this
scenario shows that the Processor: %Processor Time counter is close to 100% most of the time and should
upgraded. Replacing the processor with a fast one or adding a second processor, as is suggested here, will
improve system performance.
Incorrect answers:
A: The Memory: Pages/sec counter is used to measure memory usage. In the exhibit this is represented by
the green line and is well within acceptable limits. Insufficient RAM is therefore not the primary
problem in this scenario, the processor performance is.
B: The processor is at its limit. Giving the application higher priority won’t enable the processor to work
any harder than it already is. The processor needs to be upgraded or an additional processor added to the
system.
D: The Physical Disk: Ave. Disk Queue Length counter is used to measure hard disk performance. In the
exhibit this is represented by the blue line and is well within acceptable limits. The primary problem in
this scenario is the processor performance not the disk subsystem |
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Term
4. You want to install Windows 2000 Professional on 20 new PXE compliant computers, which do not have
operating systems installed. You create a RIS image and load the image onto the RIS server and then
start the new computers. You find that the new comp |
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Definition
Answer: Place the DHCP server in the Place Server Here box.
Explanation: A RIS server requires the presence of a DHCP server, and either a WINS server a DNS server
running Active Directory. In the exhibit there is both a DNS server and Active Directory. There is no DHCP
server and no WINS server. However, either a WINS server or a DNS server running Active Directory is
required on the network. As DNS and Active Directory are present there is no need for the WINS server. Both
WINS and DNS with Active Directory are responsible for name resolution. A WINS server is required for
compatibility with older versions of Windows and with non-Windows computers.
Incorrect answers:
RIS requires a Windows 2000 Active Directory, which already is present in the exhibit.
RIS does not require a Global Catalog.
As DNS and Active Directory are present there is no need for the WINS server. Both WINS and DNS
with Active Directory are responsible for name resolution. A WINS server is required for compatibility
with older versions of Windows and with non-Windows computers. |
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Term
5. You are the administrator for your company's network. The network is configured as shown in the
exhibit. .
You want to install Windows 2000 Professional on 20 new PXE-compliant computers on the marketing
segment of your network. The new computers |
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Definition
Answer: B
Explanation: A RIS server requires the presence of a DHCP server, and either a WINS server a DNS server
running Active Directory. In the exhibit there is both a DNS server and Active Directory. There is no DHCP
server and no WINS server. However, either a WINS server or a DNS server running Active Directory is
required on the network. As DNS and Active Directory are present there is no need for the WINS server. Both
WINS and DNS with Active Directory are responsible for name resolution. A WINS server is required for
compatibility with older versions of Windows and with non-Windows computers.
Incorrect answers:
A: RIS requires either a WINS server or a DNS server running Active Directory is required on the network.
As DNS and Active Directory are present there is no need for the WINS server. Both WINS and DNS
with Active Directory are responsible for name resolution. A WINS server is required for compatibility
with older versions of Windows and with non-Windows computers.
C: There should be no need to manually configure file permissions on the RIS OS image.
D: Moving the new computers in the same segment will not work since there is no DHCP server present.
Generally RIS works well in networks with subnets. |
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Term
82. You attach a USB camera to your Windows 2000 Professional computer. Your Windows 2000
Professional detects the camera and prompts you to install the manufacturer’s device driver. You insert
the manufacturer-provided floppy disk.
After installing th |
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Definition
Answer: A, D
Explanation: We would need to start the computer in Safe Mode so that the camera driver can be replaced with
a certified driver. Thereafter, to prevent uncertified drivers from being installed in the future, we can enable the
driver signing policy and set it to block. This will prevent any future attempt to install an unsigned driver on the
system.
Incorrect answers:
B: To prevent uncertified drivers from being installed in the future we must enable and not disable driver
signing. This is thus not the correct solution.
C: Restoring the system state data will neither enable the USB keyboard, nor will it prevent uncertified
drivers from being installed. It is therefore not appropriate to this scenario.
E: Debug mode is a special mode used by software developers to debug programs. It is one of the Safe
Mode options. Debug mode is not used for enabling device drivers or for driver signing configuration. It
is therefore not appropriate to this scenario. |
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Term
6. You want to upgrade 100 computers from Windows 98 to Windows 2000 Professional. You use setup
manager to create the unattended.txt file. The hardware on each computer is configured identically.
You upgrade 10 of the computers. You notice that the mon |
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Definition
Answer: Click on the Vrefresh=150
Explanation: The video adapter’s refresh rate defines the number of times that the screen must be rewritten per
second. The higher the resolution, the larger the number of dots that have to be written in every refresh cycle.
Video adapters and monitors have a default refresh rate of 60 Hz. This is setting guaranteed to work on most
modern video adapter and monitors, even with the standard video adapter driver is installed. Not all video
adapters and monitors support a refresh rate of above 80 Hz. When the refresh rate is not supported, the monitor
goes blank or the image becomes distorted. |
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Term
7. You need to install Windows 2000 Professional on a new computer in your network. You use the setup
manager wizard to configure a fully automated installation script file. You begin an unattended
installation and leave the office.
When you return, th |
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Definition
Answer: C
Explanation: For a fully unattended installation to complete, the ProductID or product registration key, must be
specified in the UserData section of the answer file. The syntax of this key is ProductId = "XXXXX-XXXXXXXXXX-
XXXXX-XXXXX". If this key is missing the error message is returned.
Incorrect Answers:
A: The OemPreinstall property is used to determine whether a special subdirectory,
\$OEM$, should be copied to the hard drive and certain sections used during setup. This
is an optional property and does not affect the success of an unattended installation.
B: The Netbindings section of the answer file refers to communication channels between various network
components. This section would not generate the error message as the Netbindings section can be used
to specify communication between network components on the target computer once Windows 2000
Professional has been installed on the computer.
D: The OemSkipWelcome property is used to specify whether the Windows Welcome Screen
should be displayed when the system boots during the installation process. This is an
optional setting that does not require user interaction during the installation process and has no effect on
the success of an unattended installation of Windows 2000 Professional. |
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Term
83. You are the network administrator for your company. A user reports that the USB ports on his Windows
2000 Professional portable computer function only when the portable computer is in its docked position
at the office. He asks you to configure the c |
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Definition
Answer: C
Explanation: To ensure that the USB port works when the portable computer is docked and when it is
undocked and running on battery power, we should configure the portable computer with two hardware profiles.
We must configure the undocked hardware profile to enable the USB root hub.
Incorrect answers:
A: There is no power management setting that would ensure that the USB ports are not shut down when the
computer is running on battery.
B: The problem in this scenario is not related to the advanced power management configuration. We need
to enable the USB root hub in the undocked hardware profile. Furthermore, ACPI is most beneficial to
portable computers running on battery as it can extend the use of battery power through proper
management.
D: The problem in this scenario is not related to the advanced power management configuration. We need
to enable the USB root hub in the undocked hardware profile. Furthermore, ACPI is most beneficial to
portable computers running on battery as it can extend the use of battery power through proper
E: The problem at hand is not solved by obtaining an external power supply for the USB devices as they
are currently disabled when the portable computer in running on battery power. We must therefore
enable the USB root hub in the undocked hardware profile.
F: Drivers installation on a Windows 2000 computer is not done on the basis of profiles. Instead Windows
2000 offers us the ability to disable certain installed devices by using different hardware profiles. It is
therefore not necessary to install the USB drivers in both hardware profiles. |
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Term
8. You are the administrator of your company's network. The network is configured as shown in the
exhibit. .
You want to install Windows 2000 Professional on 10 non-PXE-compliant computers on the marketing
segment of your network. The 10 computers do |
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Definition
Answer: C, E
Explanation: A RIS installation requires the presence of a DHCP server, and either a WINS server or a DNS
server running Active Directory. The DHCP server is required for the automatic distribution of IP addresses
while the WINS server or a DNS server is used for NetBIOS to IP address name resolution. A WINS server is
required for compatibility with computer systems, such as Windows 98, that cannot make use of the DNS
server.
Clients with Non-PXE compliant network cards cannot be booted over the network and therefore require a RIS
boot disk to be able to connect to the RIS server. A boot disk can be created by using the RBFG.EXE utility.
Incorrect answers:
A: In Windows 2000 the DNS server is responsible for name resolution. The WINS server was a feature of
Windows NT 4.0 and has been superceded by DNS. In a Windows 2000 environment, the WINS server
is used to support computers that cannot make use of Active Directory and DNS. In this scenario there
are no computers that cannot connect to Active Directory and DNS. Therefore the RIS service requires
Active Directory and DNS and not WINS.
B: In Windows 2000 the DNS server is responsible for name resolution. The WINS server was a feature of
Windows NT 4.0 and has been superceded by DNS. In a Windows 2000 environment, the WINS server
is used to support computers that cannot make use of Active Directory and DNS. In this scenario there
are no computers that cannot connect to Active Directory and DNS. Therefore the RIS service requires
Active Directory and DNS and not WINS.
D: A static entry for the RIS server can be created on the DNS server. In a Windows 2000 environment, the
WINS server is used to support computers that cannot make use of Active Directory and DNS. There is
thus no need for a static entry for the RIS server on the WINS server.
F: Riprep.exe is used to launch the RIPrep Wizard. It is not used to create non-PXE-compliant startup
disks. The RBFG.EXE is used to create startup or boot disk. |
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Term
84. You are the administrator of a Windows 2000 network. You use a user account named user1 to log on to
a Windows 2000 Professional computer. The computer is used by different students in a classroom.
User1 does not have administrative rights. However, |
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Definition
Answer: A
Explanation: As the task needs to add users accounts it requires administrative rights, or at least rights to add
user accounts, we must therefore schedule the task to run under the administrative account.
Incorrect answers:
B: Logging on to the computer with the local administrator would make it possible to add local user
accounts. However, this could cause a security breach. It would be better to schedule the task to run with
administrative rights.
C: The task needs to have rights to add user accounts. Changing file permissions will not allow this. User1
is a user account and does not have right to add user accounts.
D: The task needs to have rights to add user account. Changing file permissions will not allow this. User1 is
a user account and does not have right to add user accounts. |
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Term
9. You are the administrator of a Windows 2000 Professional computer that has a shared printer. Several
departments in your company use the shared printer.
The Sales department frequently prints multiple-page presentation graphics, which take a long tim |
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Definition
Answer: B
Explanation: Printer priority is used to determine which printer is the preferred printer. The highest printer
priority is 99 and the lowest is 1. When a print job is sent through the network the printer with the highest
priority is used if it is not already busy with another print job. If it is busy printing, the print job is moved to the
printer with the next highest priority. In this scenario we need to dedicate a printer for use by the departments
other than the Sales department, as it is the other departments that have the problem. We therefore require a new
printer and should deny print permissions for users in the Sales department on the new printer. We will want the
other departments to make use of the new printer before they make use of the old printer. We therefore need to
specify a higher priority for the new printer. This will ensure that the other departments’ print jobs are sent to
the new computer first. Only when the new computer is already busy will the print job be sent to the old printer.
Incorrect Answers:
A: Specifying a priority of 1 for the new computer will give the new printer a lower priority than the
existing printer. All print jobs will thus be sent to the old printer before it is sent to the new printer. This
will not be beneficial for the Sales department as the Sales department is denied access to the new
printer.
C: It is not possible to specify a priority level on the basis of individual print jobs. Printer priority can only
be specified when more than one printer is employed on a network.
D: This proposed solution only uses one printer and requires the administrator to manually pause print jobs
so as to give certain print jobs higher priority. This would require an enormous amount of administrative
effort and is therefore not the best solution. |
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Term
85. You install a 16-Bit ISA sound card on your Windows 2000 Professional computer. You install the
manufacturer’s device driver for the sound card. You then restart the computer.
During the start up process, the computer stops loading and Windows 2000 |
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Definition
Answer: D
Explanation: We need to disable the sound card as the problem has occurred after the sound card was installed.
We can disable the sound card in Safe Mode by right clicking on the sound card in the Device Manager settings
of the System applet and selecting the Disable option. The System applet can be accessed trough the Control
Panel.
Incorrect answers:
A: A device cannot be removed by enabling driver signing. The driver signing option specifies what actions
Windows 2000 should take when an attempt is made to install new unsigned drivers on the computer. In
this scenario the device driver has already been installed.
B: A device cannot be removed by disabling driver signing. The driver signing option specifies what
actions Windows 2000 should take when an attempt is made to install new unsigned drivers on the
computer. In this scenario the device driver has already been installed.
C: A device can be disabled with the Disable command in the Recovery Console. We cannot disable a
device driver with the Disable command when operating in Safe Mode. |
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Term
10. Your Windows 2000 Professional computer has 10 shared folders that are available to other network
users. A user reports that he cannot access a shared folder named ShareA.
You want to respond to the user’s problem as quickly as possible by using an |
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Definition
Answer: D
Explanation: The System tools component of Computer Management Console can used to locate shared
folders. The Computer Management Console can be accessed through the Administrative Tools applet on the
Control Panel. In the Computer Management Console, expand System Tools, expand Shared Folders and then
open Shares to display all shared folders.
Incorrect Answers:
A: Windows Explorer does not show the location of shared folders in one place. To locate shared folders
through Windows Explorer, we would need to check each directory and subdirectory for a shared folder
icon.
B: Logical Drives properties is used to display the capacity of the local logical drives on the local computer
and the security permissions that have been granted on the logical dive. It does not show any shared
folders in Storage.
C: The Event viewer is used to view log and error messages generated by Windows 2000. It cannot be used
to show information on shares as it does not log any information concerning shared folders. |
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Term
86. You are the administrator of your company’s network. A user named Stephen in the graphics
department logs on to his Windows 2000 Professional computer. He installs a shared color laser printer.
The color laser printer is connected to a computer name |
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Definition
Answer: A
Explanation: A user profile, a roaming user profile for example, contains folders and data that stores the user's
current Somedomain4 environment, application settings, and personal data. It also contains all the network
connections that are established when a user logs on to a computer. This includes network printers. By
configuring a roaming user profile Stephen would be able to connect to the laser color printer from every
computer in the network.
Incorrect answers:
B: The server properties of a printer system are configured for the shared printer at the print server, and not
at the client which connects to the shared printer. This option thus does not make sense.
C: This is not a printer driver problem. Stephen must be able to see the network. The NT 4.0 printer driver
could be installed at the printer server and would then be automatically downloaded to any NT 4.0
clients.
D: There is no need to upgrade the Windows NT 4.0 Workstation to Windows 2000 as profiles can be used
in Windows NT 4.0. |
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Term
11. Your Windows 2000 Professional computer is configured to support two monitors. You install a DOSbased
application on your computer. The application uses the Windows 2000 Professional default settings
Autoexec.nt and Config.nt.
Your primary and seco |
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Definition
Answer: A
Explanation: Some legacy DOS applications can only run in 256 color mode. We should therefore set the
video adapter to 256 colors. Furthermore, if a DOS application fails to display on a secondary monitor, one
possible solution would be to set the DOS application to run in full-screen mode.
Incorrect answers:
B: The video adapter’s refresh rate defines the number of times that the screen must be rewritten per
second. This has no bearing on the DOS application because the display would be faulty for Windows
based programs as well if the video adapter does not support the specified refresh rate. Changing the
refresh rate will thus not solve the problem.
C: Windows 2000 works with WDM-compliant drivers. Replacing the WDM-compliant drivers with DOS
drivers could affect the performance of the entire Windows 2000 operating system and could thus make
matters worse.
D: The drivers on the primary video adapter are working since there is no display problem in Windows
based programs. There is thus no need to replace the video adapter’s drivers. |
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Term
87. You are the administrator of a Windows 2000 network that has 1,500 Windows 2000 Professional
computers. Microsoft Office 2000 was assigned to all the computers on the network by using a Group
Policy object (GPO).
You deploy the Office 2000 service |
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Definition
Answer: D
Explanation: As the deployment works on 1,499 out of 1,500 computers, the most likely problem lies with that
particular computer. Our first option in attempting to solve the problem is to restart the Windows installer on
that computer.
Incorrect answers:
A: There is no need to redeploy the service release as it worked successfully on all the other computers.
B: There is no need to redeploy the service release as it worked successfully on all the other computers.
C: The Windows installer service on the domain controller is not used in the deployment process of the
clients. |
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Term
12. You are the administrator of the corp.Somedomain.com domain. Users in the domain run Windows 2000
Professional on their Somedomain4 computers.
A user named Katrin in the Sales organizational unit reports that her mouse is not working correctly.
You |
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Definition
Answer: A
Explanation: Setting the OU security policy to warn will allow Katrin to install the mouse driver. The OU
policy will override any security policy that has been set at local, site and domain level. The policy hierarchy
from lowest is local, site, domain, OU. The OU policies override local, site and domain policies.
Incorrect answers:
B: Setting the security policy at the domain level to block will not solve the problem as there is an existing
policy which blocks the installation of the drivers. This policy setting must be overridden. This can be
done by setting the policy at the highest, i.e., OU, level.
C: Local computer policies cannot override the domain or the Sales OU security defaults. Therefore the
policy that is blocking the installation of the drivers will remain in effect. This will thus not solve the
problem.
D: The installation of the mouse drivers is being blocked by a security policy. Disabling plug and play will
not change the security policy in Windows and will not permit the installation of the drivers. By
disabling plug and play, we would be required to make available the system resources that the mouse
would use, however, the policy that is blocking the installation of the mouse driver will still prevent the
drivers from being installed. |
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Term
88. Your computer has Windows 2000 Professional installed. Your office has a power outage while you are
running the Windows 2000 disk defragmenter. When you restart your computer, you receive the
following error message: “Bad or missing operating system |
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Definition
Answer: D
Explanation: In this scenario the master boot record has become corrupted and has to be repaired. If the
computer system is not able to boot, we will have to use the Recovery Console. The Recovery Console is a
command-line interface that can be used to access a hard disk of a Windows 2000 computer system. It can be
accessed from the Windows 2000 Professional installation CD-ROM and can be used to repair an installation of
Windows 2000 Professional by repairing the registry or by disabling a device driver or service. To repair an
installation of Windows 2000 Professional by disabling a device driver, boot the computer from the Windows
2000 Professional installation CD-ROM. On the Welcome to Setup screen, press R to open the Repair Options
screen, and press C to activate the Recovery Console. We can then use the FIXMBR command to the repair the
boot sector.
Incorrect Answers:
A: As we cannot boot the computer, we will not be able to enter Safe Mode. Further more, reformatting the
hard drive is not necessary as the master boot record can be repaired.
B: As we cannot boot the computer, we will not be able to enter Safe Mode. Debug mode is one of the Safe
Mode options. As we cannot boot the computer we will not be able to enter debug mode. Furthermore,
Debug mode is used by software developers to debug programs, it is not used to repair the master boot
record.
C: We cannot use an Emergency Repair Diskette (ERD) to repair the master boot record. The ERD process
is used to restore core system files. |
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Term
89. You use Windows backup to backup the files on your Windows 2000 Professional computer. Your
computer is configured to perform a daily backup of your files on drive D.
On Thursday morning, drive D on your computer fails. You replace the failed hard d |
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Definition
Answer: D.
Explanation: We cannot start the restore process with an incremental restore. Instead we must start with the
normal backup from Friday. Incremental backups only backup files that are not marked as archived. Once they
are backed up the backed up files are marked as archived. Incremental backups thus only backup files that have
changed since the last backup. Therefore, when restoring files from an incremental backup, all the incremental
backups must be used in sequence from the oldest backup to the most recent one. The incomplete incremental
backup from Tuesday must be included since 1 file was backup up.
Incorrect answers:
A: Incremental backups only backup files that are not marked as archived. Once they are backed up the
files are marked as archived. Incremental backups thus only backup files that have changed since the last
backup. Therefore, when restoring files from an incremental backup, all the incremental backups must
be used in sequence from the oldest backup to the most recent one.
B: Incremental backups only backup files that are not marked as archived. Once they are backed up the
files are marked as archived. Incremental backups thus only backup files that have changed since the last
backup. Therefore, when restoring files from an incremental backup, all the incremental backups must
be used in sequence from the oldest backup to the most recent one.
C: The incremental backup from Tuesday and the incremental backup from Wednesday must be included in
the restore process so as to recover as much information as possible |
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