Shared Flashcard Set

Details

Midterm
Chapters 1-7
32
Business
Undergraduate 3
03/26/2013

Additional Business Flashcards

 


 

Cards

Term
Organizational Culture
Definition
A shared set of beliefs and values within an organization.
Term
Open systems - Inputs
Definition
Information, materials, technology, facilities, money, people
Term
Open systems - Outputs
Definition
finished goods and services
Term
Organizational Behavior
Definition
the study of individuals and groups in organizations.
Term
Open systems
Definition
Transform human and material resource inputs into finished goods and services
Term
Managerial Roles
Definition
Planning, organizing, leading, controlling
Term
Emotional Intelligence
Definition
ability to manage oneself and one's relationships effectively.
Term
Hygiene Factors
Definition
Organizational policies, quality of supervision, working conditions, relationships with co-workers, status and security, and base wage or salary
Term
Motivator Factors
Definition
Achievement, recognition, work itself, responsibility, advancement, growth.
Term
Equity Theory
Definition
people are motivated to behave in ways that restore or maintain equity in situations.
Term
Goal setting
Definition
process of setting performance targets
Term
Expectancy Theory
Definition

(Victor Vroom) people will do what they can do when they want to do it.

Expectancy - efforts will yield achieved task (from 0-1) Instrumentality - probability that performance will lead to various work outcomes (they'll be rewarded)

Valence - value of the rewards is highly positive.

Term
Motivation =
(In regards to expectancy theory)
Definition
Expectancy X Instrumentality X Valence
Term
Job Satisfaction
Definition
the degree to which an individual feels positive or negative about a job.
Term
Job Enrichment
Definition
tries to build more motivator factors into job content (suggested by Herzberg)
not having meaningless tasks, but a job worth doing.
Term
Merit Pay
Definition
links an individual's salary or wage increase directly to measures of performance accomplishment.
Term
Skill-Based Pay
Definition
rewards people for acquiring and developing job-relevant skills. (paying people for the skills that they possess, develop and use for job performance)
Term
Job Rotation
Definition
increases task variety by periodically shifting workers among jobs involving different tasks.
Term
Performance Appraisal
Definition
can be strongly affected by perception
Term
Extrinsic Rewards
Definition
positively valued work outcomes that are given to the individual by some other person. ex. pay and praise
Term
Intrinisic Rewards
Definition
valued outcomes received directly through task performance. Feeling of achievement in completing a task.
Term
Postive Reinforcement
Definition
Strengthens a behavior by making a desirable consequesnce contingent on its occurance.
Term
Shaping
Definition
Is positive reinforcement of successive approximations to the desired behavior
Term
Alternative work design
Definition
Getting away from the tradition 9-5, 40 hour work week.  Creating more "work-life balance" and more "family-friendly" employers.
Term
Compressed Workweeks
Definition
allows a full-time job to be completed in less than the standard 5 days
Term
Synergy
Definition
The creation of a whole that is greater than the sum of its parts. (an effective team)
Term
Stages of Team Development
Definition
  1. Forming
  2. Storming
  3. Norming
  4. Performing
  5. Adjourning
Term

Forming Stage

(in regards to stages of team development)

Definition

First stage

The initial entry of members to a team

Term

Storming Stage

(in regards to stages of team development)

Definition

Second Stage

High emotionality and tension among group members.  The group experiences many changes.

Term

Norming Stage

(in regards to stages of team development)

Definition

Third Stage

also called initial integration, it is where members start to work together as a coordinated team.

Term

Performing Stage

(in regards to stages of team development)

Definition

Fourth Stage

also called total integration marks the emergence of a mature and well-functioning team

Term

Adjourning Stage

(in regards to stages of team development)

Definition

Fifth Stage

where teams disband when their work is finished.

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