1) What is the name of the first screen you see when Windows 8 is launched?

a) screen saver

b) desktop

c) Windows Start screen

d) Word screen

2) Create a Microsoft account profile to gain access to __________ GB of free Cloud storage space.

a) 1

b) 3

c) 5

d) 7

3) The blinking __________ in the upper-left corner of a new document is where you begin entering text.

Answer: insertion point

4) When you place your cursor over the insertion point, to what shape does it change?

a) dash

b) I-beam

c) box

d) underscore

b) I-beam

5) A __________ is an instruction based on the action that you give to Word by clicking a button or entering information in a dialog box.

Answer: command

6) Access keys, also known as __________, are keyboard shortcuts which appear as small letters on the Ribbon.

Answer: KeyTips

7) The Ribbon contains multiple __________ with common commands grouped on each.

a) icons

b) dialog boxes

c) buttons

d) tabs

d) tabs

8) You will click on the drop-down __________ to choose from a list of options associated with that command.

Answer: menu

9) You cannot seem to locate a specific command whileformatting text using commands in the Font group on the Home tab. Where can you find the dialog box launcher, which is necessary to display the dialog box with all commands?

a) upper left

b) lower left

c) upper right

d) lower right

d) lower right

10) You want to reduce clutter on the screen and hide the Ribbon. Which keyboard shortcut toggles between hide and unhide?

a) Ctrl + F1

b) Ctrl + F3

c) Alt + F1

d) Alt + F3

a) Ctrl + F1

11) What displays when you point to selected text, allowing you access to popular commands?

 a) drop-down menu

b) Mini toolbar

c) shortcut menu

d) dialog box

b) Mini toolbar

12) What displays when you right-click on selected text?

a) drop-down menu 

b) Mini toolbar

c) shortcut menu

d) dialog box

13) In order to save time searching for common commands, you can add tools to which toolbar located above the Ribbon?

a) Menu Toolbar

b) Word Toolbar

c) Shortcut Toolbar

d) Quick Access Toolbar

14) Which dialog box opens when you click the Save button on the Quick Access Toolbar with a new document displayed?

a) Save As

b) Save

c) New

d) Convert

a) Save As

15) Which button on the Quick Access Toolbar can you use to cancel your last command or action?

a) Redo

b) Undo

c) Delete

d) Cancel

16) Which button on the Quick Access Toolbar repeats your last action?

a) Redo

b) Undo

c) Delete

d) Cancel

a) Redo

17) Which keyboard shortcut replaces the need for the Undo command on the Quick Access Toolbar?

a) Ctrl + A

b) Ctrl + U

c) Ctrl + W

d) Ctrl + Z

18) Where is the Customize Quick Access Toolbar button located?

a) below the Ribbon

b) to the far left of the Quick Access Toolbar

c) to the far right of the Quick Access Toolbar

d) to the right of the Ribbon

19) In order to display KeyTips on the Quick Access Toolbar and Ribbon, press the __________ key.

Answer: Alt

20) Which tab displays Backstage view?

a) Home

b) File

c) View

d) Page Layout

b) File

21) Which of the following options are available in the Info group on Backstage?

a) Mark document as final

b) Print document

c) Password protect document

d) Check compatibility

e) Share document

a) Mark document as final

b) Print document

c) Password protect 

22) Which of the following options are available in the Print group on Backstage?

a) Choose number of copies

b) Choose default printer

c) Set printer properties

d) Preview document

e) Save as PDF

a) Choose number of copies

b) Choose default printer

c) Set printer properties

d) Preview document

e) Save as PDF

23) Where is the Word 2013 Help button located?

a) in the upper-left corner of the screen

b) in the upper-right corner of the screen

c) on the Ribbon

d) in the lower-right corner of the screen

b) in the upper-right corner of the screen

24) A __________ is a box which displays the command name and helpful information when you hover over a command on the Ribbon.

Answer: ScreenTip

25) What function key brings up the Help dialog box?

a) F1

b) F2

c) F3

d) F4

26) You are having trouble lining up columns of information. In order to troubleshoot hidden formatting commands, what do you display?

a) hidden characters

b) invisible characters

c) nonprinting characters

d) back characters

27) Which symbol displays on the Show/Hide button?

a) ~

b) §

c) ¤­­

d) ¶

28) The __________ is the space between pages of a document.

Answer: white space

29) What Word feature reduces the amount of time spent typing common content or phrases in a document?

a) AutoComplete

b) AutoInsert

c) Insert

d) AutoFill

30) __________ automatically wraps text to the next line as the cursor reaches the right margin.

Answer: Word Wrap

31) In order to force the cursor to the next line or separate paragraphs, what key do you press?

a) Backspace

b) Tab

c) Shift

d) Enter

d) Enter

32) Which of the following best describes the Block Style letter format used in professional correspondence?

a) has open or mixed punctuation and is right-aligned

b) has open or mixed punctuation and is left-aligned

c) has no punctuation and is right-aligned

d) has punctuation after salutation and is left-aligned

b) has open or mixed punctuation and is left-aligned

33)  What type of punctuation requires no punctuation after the salutation or closing?

a) open

b) closed

c) mixed

d) block

34)  What type of punctuation requires a colon after the salutation and a comma after the closing?

a) open

b) closed

c) mixed

d) block

c) mixed

35) Which keyboard shortcut is used to start a new document?

a) Ctrl + O

b) Ctrl + N

c) Ctrl + S

d) Ctrl + W

36) You are in a hurry and need to create a new letter. In order to save time, you can use a preformatted __________ in Word.

Answer: template

37) What must you specify the first time you save a new document?

a) file name

b) file type

c) word count

d) file location

e) print properties

a) file name

b) file type

d) file location

38) AutoRecover automatically saves your data at scheduled intervals. What is the default interval?

a) 2 minutes

b) 5 minutes

c) 10 minutes

d) 20 minutes

39) Which of the following Word options are available when saving the document as a different file type?

a) Word template

b) web page

c) Rich Text Format

d) PDF

e) XLS

a) Word template

b) web page

c) Rich Text Format

d) PDF

40) Which of the following extensions applies to a Word 2013 document?

a) *.docx

b) *.doc

c) *.dotx

d) *.dot

a) *.docx

41) You want to display hidden file extensions to easily identify file types. In order to set up this feature, which option on the Charms Bar should you choose?

a) Search

b) Share

c) Start Devices

d) Settings

42) You no longer need to share your document with others using an earlier version of Word. Which option in Backstage can you use to deactivate Compatibility Mode and save the file in Word 2013 format?

a) Revert

b) Upgrade

c) Convert

d) Save

43) In order to save your Word document as a PDF file, which command in Backstage do you use?

a) Info

b) Convert

c) Close

d) Export

d) Export

44) On which tab will you find the Print options?

a) Home

b) File

c) Review

d) Insert

45) Which option provides an opportunity to print only specific pages or selections of the open document?

a) Settings

b) Printer

c) Copies

d) Zoom Slider

a) Settings

46) You have a 20-page document and want to print it in draft form with a reduced number of printed pages to save paper. In order to accomplish this task, you can use the  __________ option in the drop-downarrow by 1 Page Per Sheet under Settings.

Answer: 2 Pages Per Sheet

47) It is best to __________ a document before exiting Word.

Answer: close