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Definition
the economic value of people with job-relevant abilities, knowledge, ideas, energies, and commitments |
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human resource management |
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Definition
the process of attracting, developing, and maintaining a high-quality workforce |
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three major responsibilities of resource management |
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mobilizes human capital to implement organizational strategies |
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ocurs when someone is denied a job or job assignment for reasons not job-relevant |
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equal employment opportunity |
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the right to employment and advancement without regard to race, sex, religion, color, or national origin |
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an effort to give preference in employment to women and minority group members |
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BONA FIDE occupational qualifications |
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Definition
employment criteria justified by capacity to perform a job |
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behavior of a sexual nature that affects a person's employment situation |
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holds that a persons performing jobs of similar importance should be paid at comparable levels |
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penalizes a women in a job or as a job applicant for being pregnant |
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hired as needed and are not part of the organization's permanent workforce |
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the right to privacy while at work |
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analyzes staffing needs and identifies actions to fill those needs |
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studies exactly what is done in a job, and why |
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details the duties and responsibilities of a job holder |
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the qualifications required of a job holder |
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set of activities designed to attract a qualified pool of job applicants |
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Definition
seeks job applicants from outside the organization |
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seeks job applicants from inside the organization |
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focuses on selling the job and organization to applicants |
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provide job candidates with all pertinent information about a job and organization |
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Term
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Definition
choosing individuals to hire from a pool of qulified job applicants |
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formal application interview or site visit testing reference checks physical exam analysis and decision |
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Definition
means that a selection device gives consistent results over repeated measures |
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scores on a selection device have demonstrated links with future job performance |
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Definition
examines how job candidates handle simulated work situations |
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Definition
applicants are evaluated while performing actual work tasks |
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familiarizes new employees with jobs, co-workers, and organizational policies and services |
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Definition
process of learning and adapting to the organizational culture |
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Term
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Definition
process of learning and adapting to the organizational culture |
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Definition
provides learning opportunities to acquire and improve job-related skills |
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Definition
people switch tasks to learn multiple jobs |
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Term
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Definition
occurs as an experienced person offers performance advice to a less-experienced person |
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Definition
assigns early career employees as proteges to more senior ones |
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Definition
uses personal behavior to demonstrate performance expected of others |
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training to improve knowledge and skills in the management process |
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Definition
sets standards, assesses results, and plans for performance improvements |
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Definition
the process of formally evaluating performance and providing feedback to a job holder |
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Term
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Definition
uses a checklist of traits or characteristics to evaluate performance |
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Term
behaviorally anchored rating scale |
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Definition
uses specific descriptions of actual behaviors to rate various levels of performance |
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critical incident technique |
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Definition
keeps a log of someone's effective and ineffective job behaviors |
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Definition
compares one person's performance with that of others |
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Definition
includes superiors, subordinates, peers, and even customers in the appraisal process |
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involves balancing career demands with personal and family needs |
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a salary or hourly wage paid to an individual |
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awards pay increases in proportion to performance contributions |
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plans provide one-time payments bases on performance accomplishments |
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distributes to employees a proportion of net profits earned by the organization |
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Definition
plans allow employees to share in cost savings or productivity gains realized by their efforts |
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employee stock ownership plans |
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Definition
help employees purchase stock in their employing companies |
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Definition
give the right to purchase shares at a fixed price in the future |
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Definition
non-monetary forms of compensation such as health insurance and retirement plans |
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Definition
programs allow employees to choose from a range of benefit options |
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help employees achieve better work-life balance |
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employee assistance programs |
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Definition
help employees cope with personal stresses and problems |
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