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MGT 411 exam 3
flashcards
48
Business
Undergraduate 4
11/14/2012

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Term
underbounded
Definition
having many external ties but an inability to coalesce and motivate members to pull together
Term
overbounded
Definition

having high internal loyalty to complex xet of internal dynamics but inability to integrate with others when needed

-more cohesive teams are less likely to engate in necessary external initatives

Term
Types of Teams: Insulating Teams
Definition

isolated from environment

-greatest threat is team is dissociated from the organization.

Term
Types of Teams: Broadcasting Teams
Definition

concrete on internal processes and simply inform others what they are doing/

-little outside contact, serve as customers from within.

Term
Types of Teams: Marketing Teams
Definition

promote their objectives, products, services, and culture actively in their organization.

-obective= recieve recognition.

Term

Types of Teams:Surveying Teams

 

Definition
Diagnosing needs of customers, experimenting with solutions, revising knowledge and collecting data and intiating programs.
Term
boundary spanner
Definition
bridge between units or people in an organization who would otherwise not interact.
Term
buffer
Definition
protects the team from bad or dissapointing news that might cause moreale to suffer.
Term
interpreter
Definition
shapes the collective understanding of the team
Term
advisor
Definition
informs the team about which options they should consider what approach they should take in dealing with changing events.
Term
gatekeeper
Definition
controls flow of info to and from team
Term
lobbyist
Definition
*critical role* provides meanings for what the team is doing and how successful it is to be people outside the team. lobbists controns perception of what the team is doing.
Term
negotiator/mediator
Definition
empowered by the team to negotiate on behalf of the group. has extraordinary power in governing resoruces, defining options and so on. mediator where team conflict with others.
Term
spokesperson
Definition
voice of the team.
Term
strategist
Definition
plans how to approach managment for resources and deal with threats and other negative info.
Term
coordinator
Definition
arranges formal/informal communications with other people or units outside the team.
Term
human capital
Definition
inequalities resut from differences in individual abilty.
Term
social capital
Definition
value added from manager to teams nd organizations because of their connections.
Term
clique network
Definition

close knit, self-contained unit

-groups of people, all of whom know eachother. 

Term
leader centrality
Definition
perfomance hypothesis- team leaders whom subordinates seek advice or friendship from toend to love reality omprehensive view o social structures of their teams.
Term
friendship ties
Definition

close, interpersonal tes between people, characterized by positive, amicable relationships.

-voulantaryand oten natural (people provide for one another without excepting benefits).

Term
trust ties
Definition
involes affective (emotional) and congnitive (task) perspective. trust does ot have a direct efect on performance.
Term

advice tie

 

Definition
represents instrumental rather than expressive relationships. exchange of experse and infor necessary to complete ones task.
Term
optimal distinctivness theory
Definition

argues that a persons collective identity derives from the interplay of opposing social motive.

1) inclusion

2)differentaiton (desire to be included at same time want to feel different.)

Term
place-time model
Definition
based on options that teams have when working across different locations and times.
Term
richness
Definition
potential information-carrying capacity of the communications medium (fact to face=richest). (formal, numerical documentation-least richest)
Term

 

 

Same Place

Different Place

Same Time

 

 

Different Time

 

 

 

Definition

 

 

Same Place

Different Place

Same Time

Face to Face *ideal*

Telephone/videoconference

Different Time

Single text editing

Shift work

e-mail/ voicemail

 

Term
importance of face to face
Definition

easier communication, nonverbal signals. 93% of messages meaning

develop rapport (nonverbal is key for this)

Term
virtural teams
Definition
task-focused group that meets without all members being physically present.
Term
Leadership: trait based
Definition

Born with leadership

 

nIntelligence, Achievement oriented, Emotional maturity, Job-relevant
nEnergy, need for power, honesty and integrity, self-confidence, flexibility.

 

Term
Behavioral Theories (leadership)
Definition
"great opportunity"-researched the behaviors of specific leaders, assumes people can be trained to lead, provides the basis of deisgn for training programs.
Term
Ohio State Studies: Consideration
Definition
senstitive to peoples feelings. trying to make things pleasent.
Term
Ohio State Studies: Initating Structure
Definition
concerned with defining task requirements and other aspects of work agenda
Term
Michigan Studies:employee-centered
Definition

strong emphasis on subbordinates welfare.

-taking care of people while your trying to lead.

Term
Michigan Studies: producton-centered
Definition
concerned with getting work done. emphasize the technical or task aspects of the job.
Term
Path-Goal
Definition
adjust behavior to situation
Term
directive leader
Definition
spell out what and how of task.
Term
supportive leader
Definition
subordinates need's/well being.
Term
achievement oriented leader
Definition
set goals, stress excellence, show confidence in subordinates
Term
participative leader
Definition
consult with subordinates
Term
transformational leader
Definition

inspire followers to transcend their own self-interests for the good of the organization

Term
Transactional leader
Definition

motivate their followers in the direction of established goals by clarifying role and task requirements

Term
Attribution Theory
Definition
nWe attribute qualities to leader based on performance
Term
posititonal power
Definition
reward, coercive, legitimate, information
Term
computer communcitation: advantages and disadvantages
Definition
—Advantages:
¡Distribute information faster
¡More information available
¡Broader/more timely access to information
¡Link to environment
 
—Disadvantages:
¡Impersonal
¡Nonverbals” removed
¡Information overload
Term
enhancing Virtual Teams
Definition
—Collaboratory
—Virtual team technology
—Initial face-to-face experience
—Temporary engagement
—One-day videoconference
—Touching base
—Schmoozing
Term
personal power (referent power)
Definition
ability to control another because the person wants to identify with the power source
Term
boundary spanning network
Definition

less overlap of one's network.

-boundary spanner: bridges the gap between team and other units.

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