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MGT 345 - Test 1
Chapters 1-3
27
Management
Undergraduate 4
02/05/2014

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Term
HR Management
Definition
Designing “management systems” to ensure that human talent is used effectively and efficiently to accomplish organizational goals.
Term
Human Capital
Definition
The collective value of the capabilities, knowledge, skills, life experiences and motivation of an organizational workforce.
Term
Organizational Culture
Definition
The shared values and beliefs of an organization.
Term
Organizational Culture
Definition
The internal “climate” of the organization that employees, managers, customers and others experience.
Term
Unit Labor Cost
Definition
A measure of HR productivity computed by dividing the average cost of workers by their average levels of output.
Term
Re-Designing Work
Definition
Changing workloads, combining jobs or reshaping jobs due to technological changes.
Term
The "Green Approach" to HR
Definition
Striving to achieve sustainability in dealing with economic challenges.
Term
Contents of an Ethics Program
Definition
A written code of ethics, employee training on ethical behaviors, advice to employees on ethical situations and confidential reporting.
Term
Factors causing companies to close facilities, outsource and decrease labor costs
Definition
Economic – weak product demand, loss of market share
Structural– technological change, mergers and acquisitions
Term
Contingent Workers
Definition
Employees hired on a non-permanent basis (contract workers, consultants, seasonal employees, etc.).
Term
Factors HR Managers Should Consider with Globalization
Definition
Global regulatory factors, offshore operations, and global staffing.
Term
HR's Role in Organizational Strategy
Definition
Using employees to gain or keep a competitive advantage, resulting in greater organizational effectiveness.
Term
SWOT Analysis
Definition
Strengths, Weaknesses, Opportunities and Threats.
Term
Strengths
Definition
Intellectual capital, the commitment of employees, the innovation of employees and high-level performance.
Term
Weaknesses
Definition
Lack of skilled employees, a lack of leadership pipeline and outdated talent management practices,
Term
Opportunities
Definition
Market position, unexplored markets, global expansion, and technology advances.
Term
Threats
Definition
Legal mandates/restrictions, competitor power, economic uncertainty and talent shortage.
Term
The First Step in a Merger
Definition
Communicating Decisions.
Term
Attrition
Definition
Not replacing departing employees.
Term
The Positive Effects of Downsizing on an Organization
Definition
Increased competitiveness and productivity.
Term
The Negative Effects of Downsizing on an Organization
Definition
Cannibalization of HR resources, loss of skills and experience and a loss of growth and innovation skills.
Term
Outplacement
Definition
The act of providing services to displaced employees in order to give support and assistance such as career counseling, resume preparation, and retraining.
Term
WARN
Definition
An act that imposes a 60-day notice for layoffs or closing of a facility of 50 or more people that imposes fines for noncompliance.
Term
OWBPA
Definition
An act that prohibits age-based discrimination in early retirement or other benefit plans.
Term
COBRA
Definition
An act that assists displaced workers in maintaining health benefits.
Term
Measuring Productivity
Definition
Comparing outputs to input.
Term
Personal Home Care Aids
Definition
The industry with the second highest job growth, second to IT.
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