Term
| 5 methods for strengthening relationships at work |
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Definition
1. put others goals first. assume that they are important, even to the point of modfying your own plans to accomodate theirs.
2. try to understand others thoughts and feelings without judging them.
3. do something special for others that demonstrates caring
4. show respect and amiration to their achievements
5. say thank you whenever you can |
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Term
| Main ideas of Efforts to Cut Salt Content Take Hold |
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Definition
Mananagement is messy because of complexity
potentially harmul subsitances substituted for salt
such complex decision making is very complicated, therefore messy |
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Term
| Main ideas of An Orange Creme Pop Gum? Folks Just Arent Chewing It |
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Definition
management being messy due to complexity
sales of chewing gum declining with adittion of new flavors |
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Term
| What does discernment allow a person to do? |
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Definition
1. see a particular picture and fill in the missing pieces intuitively
2. find the real heart of the matter
3. see root of causes without having to get every bit of information |
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Term
| How does discernment work? |
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Definition
1. it lies in the blend of clearheaded logic and powerful intuition
2. to use both your gut and your head |
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Term
| Main ideas of Farm Boom Sows Job Bounty |
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Definition
| quantitative skills earn more money |
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Term
| Main ideas of Lessons in Confidence |
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Definition
Balancing confidence vs arrogance:
1. be likeable
2. respect the competition
3. Keep it short and sweet, keep is simple stupid (KISS)
4. like your audience, they will come to like you more(receprocity rule) |
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Term
| Challenge that leaders face? |
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Definition
| cope with tremendous chaos and complexity every day. |
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Term
| how to cultivate discernment |
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Definition
1. value nontraditional thinking
2. embrace change, ambiguity, and uncertainty
3. broaden your horizons |
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Definition
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Term
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Definition
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Term
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Definition
| tries to focus on all 4 legs which paralyzes him. divided focus always works against you. |
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Term
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Definition
| process by which people respond to opportunities and threats by choosing goals, analyzing options, and selecting courses of action |
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Term
| classical method of decision making |
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Definition
1. identify all possible alternatives
2. evaluate all possible alternatives using pure logic
3. forecast the consequences of every alternative
4. be perfectly rational, logical and analytical in choosing the one best course of action |
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Term
| administrative method of decision making |
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Definition
world that is uncertain, risky, messy
1. limited in our ability to be perfectly rational and logical. limits of time, money, brain power. (bounded rationality)
2. incomplete, ambiguous information |
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Term
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Definition
| reduce biases of individuals, greater combined skills and abilities than individuals |
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Term
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Definition
1. point out problems with the selection of options
2. defend unpopular or opposing options
3. critique the process of choosing solutions |
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Term
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Definition
| developing new or novel ideas. R (for research in R&D) |
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Term
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Definition
D in R&D
implementation and commercialization of creative ideas |
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Term
| Holbeins chain of innovation |
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Definition
| security>teachability>learning>creativity>innovation |
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Term
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Definition
exemplified security
1. calm under fire
2. didnt follow the crowd
3. made up her own mind
4. continued working hard |
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Term
| insecure leaders are dangerous |
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Definition
1. leadership position amplifies personal flaws
2. continual quest for validation, acknowlegement, and love
3. you cannot give what you do not have |
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Term
| for a person to become an affective leader the kind that others want to follow |
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Definition
| he needs to make his followers feel good about themselves |
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Term
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Definition
| only secure leaders give power to others |
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Term
| aspects/characteristics of secure leaders |
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Definition
1. arent arrogant
2. go out of their way to being the best people together and build them up
3. when a secure leaders team succeeds, it brings him great joy |
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Term
| nothing is a greater impediment to being on good terms with others than |
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Definition
| being ill at ease with yourself |
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Term
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Definition
cartoonists disappointment inspired him with a grand vision.
no chipped paint all the horses jump |
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Term
| vision is everything for a leader |
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Definition
| because vision inspires a leader |
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Term
| show me a leader without vision |
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Definition
| ill show you someone traveling in circles |
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Term
| cant buy beg or borrow vision |
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Definition
| has to come from the inside |
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Term
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Definition
1. talk to several key people
2. write it down |
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Term
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Definition
| employees can no longer work from home |
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Term
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Definition
poor leadership arrogance.
wouldny admit to mistakes
out of touch with customers needs and wants |
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Term
| no matter what field a leader is in |
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Definition
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Term
how do you eat an entire elephant
a journey of a 1000 miles |
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Definition
one bite at a time
begins with a single step |
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Term
| centralized decision making |
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Definition
| when boss makes decisions. formal structure. |
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Term
| decentralized decision making |
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Definition
workers make decisions.
flexible structure |
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Term
| functional organizational structure |
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Definition
| young, single product firm, one pursuing concentration/focus strategy |
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Term
| product organizational structure |
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Definition
| firm pursuing a strategy of related diversification |
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Term
| divisional organizational structure |
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Definition
| firm pursuing a strategy of unrelated diversification |
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Term
| geographic organizational structure |
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Definition
| firm pursuing multidomestic strategy |
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Term
| matrix organizational structure |
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Definition
| high tech firms, promote organizational learning |
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Term
| team organizational structure |
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Definition
| project driven such as law firms consulting firms advertising agencies |
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Term
| two organizing principles |
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Definition
span of control
chain of command |
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Term
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Definition
| number of people who report directly to a manager. routine=greater span, complex=narrower |
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Term
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Definition
number of layers of management from the top to the bottom.
complex=much control, long chain
flexible,decentralized=shorter |
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Term
| decision making is the process by which people respond to opportunities and threats by choosing _____, analyzing ______, and selecting |
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Definition
| goals, options, courses of action |
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Term
| using a vertical integration strategy, there are six ways that we can create ____ for potential ____ and thus earn money from them |
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Definition
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Term
| groups tend to reduce the biases of individuals |
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Definition
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Term
| discernment lies in the blend of ______ and powerful _____ |
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Definition
clearheaded logic
intuition |
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Term
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Definition
| only secure leaders give power to others |
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