Job characteristics associated wth job dissatisfaction.

Donna has positive feelings for doing her job

   well.  We would say she:

In an effort to redesign jobs, Herman, manager of Perfect Printing, Inc., added various tasks to Amber’s job. In addition to copying, now Amber is also responsible for collating, putting covers on each job and stapling. This can be described as an example of ____________.

Rachel has the desire to accomplish something difficult? This relates to McClelland's need for...

Comparison in which another person receives lesser outcomes for similar inputs.

Reflects an individual’s “different preferences for, tolerances for, and reactions to the level of
equity associated with any given situation.”

People who have a higher tolerance for negative inequity prefer their outcome/input ratio to be lower than ratios from comparison others.

Adhere to a strict norm of reciprocity and are quickly motivated to resolve both negative and positive inequity.

- Have no tolerance for negative inequity

- Expect to obtain greater output/input ratios than comparison others and become upset when this is not the case.

Dana believes in designing challenging jobs for her employees. This is an implication of _________ theory.

Niles believes that he will be promoted if he meets his sales goals. This is his ___________ perception.

At work, if Jamal's outcome to input ratio is greater than that of Tony's (his relevant co-worker), Jamal will experience

1.) Others (peers, supervisors, lower level employees, and outsiders)

2.) Oneself (self serving bias and other perceptual problems can contaminate this source)

1.) Direction

2.) Effort

3.) Persistence

4.) Resistance

Behavior that is learned when one “operates on” the environment to produce desired consequences.

Employees at ABC Manufacturing strive to operate at a zero-defect level because each gets publicly recognized for their individual and team accomplishments.  This is an example of

When Grant is praised for a work behavior, he will try hard to repeat it. This follows the law of ___________.

Kim’s company has given all employees a “performance bonus” each year for the past 17 years. Employees have come to expect it no matter what the company’s profitability. Why would this “pay for performance” system fail to motivate employees?

Extensive benefits become entitlements

Angelo derives pleasure from the task of book writing itself.  He can be described as __________ motivated.

  When Janine evaluates her supervisor, she is providing __________ feedback.

   Grant is responsible for training new employees. He wants to make sure everyone knows their role in making the firm successful. This is __________ feedback.

1.) Forming (mutual trust is low)

2.) Stormig (time of testing)

3.) Norming (group cohesiveness)

4.) Performing (solving problems/cooperation)

5.) Adjourning (work is done)

“a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they
hold themselves mutually accountable.”

(task groups that have matured to performing stage).

1.) Committed

2.) Collaborative

3.) Competent

1.) Contractual Trust (trust of character)

2.) Communication Trust (trust of disclosure)

3.) Competence Trust (trust of capability)

- Communication

- Support

- Respect

- Fairness

- Predictability

- Competence

The work team at More 4 Babies, Inc. is made up of technical specialists from different areas of the company.  This feature of the work team at More 4 Babies is referred to as

As quarterback at Alabama, Jay Barker won almost all of the games he started. When the team was in a tough situation, they trusted Barker to help them win. The team’s trust was built by Barker’s _______.

As the new Department Chair, Melvin wanted his faculty members to engage in more collaboration. He decided to start by taking everyone to a Paintball course. This is called ___________.

Bob's role in his work group is to promote greater understanding through examples or explanation of implications. Bob's role can be described as a(n):

A search committee has been created at ABC University to hire a new dean of College of Business.  During which stage of the group development process would the search committee address  role agreements and working as a team?

1.) Committment (substantial agreement)

2.) Compliance (reluctant or insincere agreement)

3.) Resistance (outright rejection)

1.) Reward

2.) Coercive

3.) Legitimate

4.) Expert

5.) Referent

Kendall will often do favors and run errands for her manager. She is engaged in __________ impression management.

Whenever things don’t go well for Duane, he is quick to shift fault to others. Which political tactic is he using?

Herman is able to work more on his own now that his supervisor has given him more responsibility and authority in his job. Which need of participative management does this fulfill?

As a Division Head, Natalie is implementing pay-for-performance plans and positive reinforcement programs at Goodwill Wireless Center.  Natalie is attempting to exploit which power?

Tami has a tendency to use praise or flattery with her boss prior to making a request for her expense account approval every month. Tami is using which influence tactic?