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MGT 202 Ch8
Organizational Culture, Structure, and Design
41
Management
Undergraduate 2
05/12/2010

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Term
Organizational Culture
Definition
is a system of shared beliefs and values that develops within an organization and guides the behavior of its members.
Term
Clan Culture
Definition
An internal focus and values and flexibility rather then stability and control
Term
adhocracy culture
Definition
Has an external focus and values flexibility.
Term
Market culture
Definition
Has a strong external focus and values stability and control
Term
Hierarchy Culture
Definition
has an internal focus and values stability and control over flexibility.
Term
Espoused Values
Definition
Explicitly stated values and norms preferred by and organization.
Term
enacted Values
Definition
Represent the values and norms actually exhibited in the organization.
Term
Symbol
Definition
Is an object, act, quality or event that conveys meaning to others
Term
Story
Definition
is a narrative based on true events, which is repeated--and sometimes embellished upon--to emphasize a particular value.
Term
Hero
Definition
A person whose accomplishments embody the values of the organization.
Term
Rites and rituals
Definition
are activities and ceremonies, planned and unplanned, that celebrate important occasions and accomplishments in the organization's life.
Term
Strength perspective
Definition
Assumes that the strength of a corporate culture is related to a firm's long-term financial performance.
Term
Fit perspective
Definition
assumes that an organization's culture must align, or fit, with its business or strategic context.
Term
adaptive perspective
Definition
Assumes that the most effective cultures help organization anticipate and adapt to environmental changes.
Term
Organization chart
Definition
is a box-and-lines illustration showing the formal lines of authority and the organization's official positions or work specializations.
Term
Delegation
Definition
is the process of assigning managerial authority and responsibility to managers and employees lower in the hierarchy.
Term
Line managers
Definition
Have authority to make decisions and usually have people reporting to them.
Term
Staff Personnel
Definition
have authority functions; they provide advice, recommendation, and research to line managers.
Term
centralized authority
Definition
important decisions are made by higher-level managers.
Term
decentralized authority
Definition
Important decisions are made by middle-level and supervisory-level managers.
Term
simple structure
Definition
has authority centralized in a single person, a flat hierarchy, few rules and low work specialization.
Term
Functional structure
Definition
People with similar occupational specialties are put together in formal groups.
Term
Divisional structure
Definition
people with diverse occupational specialties are put together in formal groups by similar products or services, customers or clients, or geographic regions
Term
Product Divisions
Definition
group activities around similar products or services
Term
Customer divisions
Definition
grouped around common customers or clients.
Term
Geographic divisions
Definition
grouped by regional locations.
Term
matrix structure
Definition
an organization combines functional and divisional chains of command in a grid so that there are two command structures- vertical and horizontal.
Term
Team-based structure
Definition
teams or work-groups temporary or permanent are used to improve horizontal relations and solve problems throughout the organization.
Term
Network structure
Definition
The organization has a central core that is linked to the outside independent firms by computer connections, which are used to operate as if all were a single organization.
Term
mechanistic organization
Definition
Authority is centralized, tasks and rules are clearly specified and employees are closely supervised
Term
Organic organization
Definition
authority is decentralized there are fewer rules and procedures and networks of employees are encouraged to cooperate and respond quickly to unexpected tasks.
Term
Differentiation
Definition
is the tendency of the parts of an organization to disperse and fragment
Term
Integration
Definition
is the tendency of the parts of an organization to draw together to achieve a common purpose.
Term
Organizational size
Definition
a measurement of the number of full-time employees.
Term
conglomerate
Definition
a large company that does business in different, quite unrelated areas.
Term
technology
Definition
consists of all the tools and ideas for transforming material, data, or labor into goods or services.
Term
Organizational life cycle
Definition
has a natural sequence of stages, birth, youth, midlife, and maturity.
Term
Birth stage
Definition
is a nonbureaucratic stage, the stage in which the organization is created
Term
youth stage
Definition
the organization is in a prebureaucatic stage, a stage of growth and expansion
Term
midlife stage
Definition
the organization becomes bureaucratic, a period of growth evolving into stability.
Term
maturity stage
Definition
The organization becomes very bureaucratic, large, and mechanistic.
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