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MGSC 395 Exam 2 Chapter 6
Chapters 6
19
Business
Undergraduate 2
04/02/2013

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Term
Things to consider in capacity planning
Definition
how much cushion to handle uncertain demand, expand capacity before or after demand is known
Term
Two ways capacity can be measured
Definition
Capacity can be measure in terms of input or output
Term
When are output measures used?
Definition
• Output measures of capacity are best applied to processes within the firm or on standardized products or services (ie car manufacturing)
Term
When are input measures used?
Definition
Input measures are used for low volume high flexibility processes
Term
Utilization
Definition
the degree to which a resource is being used
Term
Economies of scale
Definition
the idea that the average unit cost can be reduced by increasing output
Term
Four principal reasons behind economies of scale
Definition
o Fixed costs are spread over more units
o Construction costs are reduced
o Cost of purchased materials is reduced
o Process advantages are found
Term
What happens when the utilization rate increases?
Definition
the average unit cost drops
Term
Diseconomies of Scale
Definition
occurs when the average cost per unit increases as the facility’s size increases
Term
What results from excessive size?
Definition
Excessive size brings lack of focus, complexity, and lack of efficiency
Term
Three dimensions of capacity planning
Definition
o Sizing capacity cushion
o Timing and sizing expansion
o Linking process capacity and other operating decisions
Term
What happens when average utilization approaches 100%?
Definition
It is usually time to increase capacity
Term
capacity cushion
Definition
the amount of reserve capacity a process has to handle sudden increases in demand or temporary losses of production capacity
= 100%- average utilization rate
Term
What industries have low capacity cushions?
Definition
high capital intensive industries
Term
Signs to increase capacity
Definition
frequent reliance on subcontractors and overtime is a sign that capacity needs to be increased
Term
When is capacity planning less critical?
Definition
capacity planning is less critical in labor intensive markets
Term
expansionist policy
Definition
large, infrequent increases in capacity (stays ahead of demand and prevents stock outs)
Term
wait-and-see-strategy
Definition
smaller more frequent increases in capacity (lags behind demand and relies on overtime. Prevents overexpansion)
Term
follow the leader expansion strategy
Definition
waiting for others to expand and doing it at the same time
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