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arranges people and resources to work toward a goal |
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system of taks, reporting relationships, and communication linkages |
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describes the arrangement of work positions within an organization |
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offical structure of the organization |
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set of unofficial relationshops among an organization's members |
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identifies the informal strcutres and their embedded social relationships that are active in an organization |
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processs of grouping people and jobs into work units |
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groups together people with similar skills who perform similar tasks |
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functional chimneys problem |
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lack of communication and coordination across functions |
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groups together people working on the same product, in the same area, with similar customers, or on the same processes |
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groups together people and jobs focused on a single product or service |
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groups together people and jobs performed in the same location |
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groups together people and jobs that serve the same customers or clients |
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group of related tasks that collectively creates a valuable work product |
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groups jobs and activities that are part of the same processes |
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combines functional and divisional approaches to emphasize prject or program teams |
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uses permanent and temporary cross-functional teams to improve lateral relations |
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brings together members from different functional departments |
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are convened for a particular task or project and disband once it is completed |
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uses information technologies to link with networks of outside suppliers and service contractors |
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boundaryless organization |
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eliminates internal boundaries amond subsystems and external boundaries with the external environment |
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uses IT and the internet to engage a shifting network of strategic alliances |
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is the process of creating structures that accomplish mission and objectives |
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emphasizes formal authortiy, order, fairness and efficiency |
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is centralized, with many rules and procedures, a clear-cut division of labor, narrow spans of control and formal coordination |
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is decentralized, with fewer rules and procedures, open divisions of labor, wide spans of control, and more personal coordination |
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operates with a minimum of bureacratic features and encourages worker empowerment and teamwork |
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is a work unit or smaller component within a larger organization |
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the degree of difference between subsystems in an organization |
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level of coordination achieved between subsystems in an organization |
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links all persons with successively higher levels of authority |
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the number of subordinates directly reporting to a manager |
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process of distributing and entrusting work to other persons |
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allows others to make decisions and exercise discretion in their work |
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the concentration of authority for most decisions at the top level of an organization |
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the concentration of authority for most decisions at the top level of an organization |
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dispersion of authority to make decisions throughout all organizational levels |
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provide technical expertise for other parts of the organization |
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