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mgopt 301 chapter 5
managment and operations
51
Management
Undergraduate 3
03/02/2010

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Term
competitive advantage
Definition
the ability to do something so well that one outperforms competitors
Term
sustainable competitive advantage
Definition
the ability to outperform rivals in ways that are diffucult or costly to imitate
Term
strategy
Definition
comprehensive plan guiding resource allocation to achieve long-term organizational goals
Term
strategic intent
Definition
focuses and applies organizational energies on a unifying and compelling goal
Term
corporate strategy
Definition
sets long-term direction for the total enterprise
Term
business strategy
Definition
identifies how a division or strategic business unit will compete in its product or service domain
Term
functional strategy
Definition
guides activities within one specific area of operations
Term
strategic management
Definition
process of formulating and implementing strategies
Term
strategic analysis
Definition
process of analyzing the organization, the environment, and the organization's competitive position and current strategies
Term
strategy forumulation
Definition
the process of putting strategies into action
Term
strategy implementation
Definition
process of putting strategies into action
Term
statement of mission
Definition
expresses the organization's reason for existence
Term
stakeholders
Definition
individuals and groups directly affected by the organization and its strategic accomplishments
Term
strategic constituencies analysis
Definition
assesses interests of stakeholders and how well the organization is responding to them
Term
core values
Definition
broad beliefs about what is or is not appropriate behavior
Term
organizational culture
Definition
predominant value system for the whole organization
Term
operating objectives
Definition
specific results that organizations try to accomplish
Term
core competency
Definition
a special strength that gives an organization a competitive advantage
Term
growth strategy
Definition
involves expansion of the oranization's current operations
Term
stability strategy
Definition
maintains current operations without substantial changes
Term
renewal strategy
Definition
tries to solve problems and overcome weaknesses that are hurting performance
Term
liquidation
Definition
business operatons cease and assets are sold to pay creditors
Term
combination strategy
Definition
pursues growth, stability, and/or retrenchment in some combination
Term
growth through concentration
Definition
is within the same business area
Term
growth through diversification
Definition
is by acquistion of or investment in new and diffferent business areas
Term
growth through vertical integration
Definition
is by acquiring suppliers or distributors
Term
restructuring
Definition
changes the mix or reduces the scale of operations
Term
turn-around strategy
Definition
tries to fix specific performance problems
Term
downsizing strategy
Definition
redcues the size of operations
Term
divestiture
Definition
sells off parts of the organization to refocus attention on core business areas
Term
globalization strategy
Definition
adopts standardized products and advertising for use worldwide
Term
multi-domestic strategy
Definition
customizes products and advertising to best fit local needs
Term
transnational strategy
Definition
seeks efficiences of global operations with attention to local markets
Term
strategic alliance
Definition
organizations join together in partnership to puruse an area of mutual interest
Term
co-opetition
Definition
strategy of working with rivals on projects of mutual benefit
Term
e-business strategy
Definition
stategically uses the internet to gain competitive advantage
Term
B2B strategy
Definition
uses IT and Web portals to link organiztions vertically in supply chians
Term
B2C business strategy
Definition
uses IT and Web portals to link businesses with customers
Term
portfolio planning
Definition
apporach seeks the best mix of investments among alternative business oppurtunities
Term
BCG matrix
Definition
analyzes business opputunities according to market growth rate and market share
Term
differentiation strategy
Definition
offers products that are unique and different from the competition
Term
cost leadership strategy
Definition
seeks to operate with low cost so that products can be sold at low prices
Term
focus strategy
Definition
concentrates on serving a unique market segment bertter than anyone else
Term
focused differentiation
Definition
strategy offers a unique product to a special market segment
Term
focused cost leadership
Definition
strategy seeks the lowest costs of operations with a special market segment
Term
strategic incrementation
Definition
makes modest changes in strategy as experience builds over time
Term
emergent strategy
Definition
unfolds over time as management learns from and responds to experience
Term
lack of participation error
Definition
a failure to include key persons in strategic planning
Term
corporate governance
Definition
the system of control and performance monitoring of top management
Term
strategic control
Definition
makes sure strategies are well implemented and that poor strategies are scrapped or modified
Term
strategic leadership
Definition
inspired people to continuously change, refine, and improve strategies and their implementation
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