Term
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Definition
| the father of modern management |
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Term
| management is directed toward... |
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Definition
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Term
| IBM's price/performance Ratio |
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Definition
| price goes down 25% while performance goes up 35% each year |
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Term
| Total Quality Management (TQM) |
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Definition
| continuous, customer centered, employee driven improvement |
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Term
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Definition
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Term
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Definition
| belief that your culture is superior to others |
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Term
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Definition
| shared things, sayings, doings, and feeling |
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Term
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Definition
| organizational goals must equal personal goals |
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Term
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Definition
| primary meaning comes from written and spoken words, fast |
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Term
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Definition
| primary meaning comes from nonverbal situational clues, slow |
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Term
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Definition
Physiological- food, water & air
• Safety- protection from physical &
psychological harm
• Love- belonging, love and affection (need
best met by organizations)
• Esteem- reputation, prestige, & recognition
• Self-actualization- self fulfillment
(a strictly ordered hierarchy, low to high) |
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Term
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Definition
• Existence- physiological & materialistic
well being
• Relatedness- meaningful relationships
• Growth- grow as a human and use one’s
abilities to the fullest
(not an ordered hierarchy, three basic needs
that influence behavior) |
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Term
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Definition
• Need for Achievement- desire to
accomplish the difficult (greatest driver to
an entrepreneur)
• Need for Affiliation- social relationships
• Need for Power-desire to influence,
coach, teach, or encourage others to
achieve |
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Term
| Hygiene Factors (Herzberg) |
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Definition
short lasting, job context,
relationship with boss, working conditions |
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Term
| Motivator Factors (Herzberg) |
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Definition
long lasting, job content,
growth, responsibility, recognition, learning |
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Term
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Definition
Holds that people are motivated to behave
in ways that produce valued outcomes: |
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Term
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Definition
| effort to performance link |
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Term
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Definition
| performance to outcome perception |
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Term
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Definition
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Term
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Definition
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Term
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Definition
comparison of
anonymous feedback from one’s superior,
subordinates, and peers, along with selfperceptions |
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Term
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Definition
self granted, psychic
rewards. |
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Term
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Definition
financial, material, or
social rewards from the environment |
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Term
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Definition
| 72/interest rate = number of years for investment to double |
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Term
| Rules to get rich in America |
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Definition
• have a reasonable income base (about 4% of Americans
have a net worth of $1 million, half with incomes less than
$131,000
• take compounding seriously early in life ($2,000 a year from age 22 to 65 at 15% equals $6 million, $13 million at 70
• save a lot and do it early in life
• avoid “irresistible” (frivolous) temptations
• take some risks |
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