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human resource mgmt (HRM) |
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activities undertaken to attract, develop, and maintain an effective workforce within an organization |
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the strategic approach to HRM recognizes 3 key elements |
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1. all managers are involved in HRM 2. employees give companies their competitive edge 3. HRM is a matching process, integrating the organization's strategy and goals with the correct approach to managing human capital |
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the economic value of the knowledge, experience, skills, and capabilities of employees |
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international human resource mgmt (IHRM) |
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a subfield of HRM that addresses the complexity that results from recruiting, selecting, developing, and maintaining a diverse workforce on a global scale |
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the Equal Employment Opportunity Commission (EEOC) created by the Civil Rights Act 1964... |
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investigates cases of discrimination |
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the hiring or promoting of applicants based on criteria that are not job relevant |
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a policy requiring employers to take positive steps to guarantee equal employment opportunities for people within protected groups |
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Civil Rights Act 1964, Title VII |
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Age Discrimination in Employment Act 1967 |
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Vocational Rehabilitation Act 1973 |
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physical and mental disability discrimination |
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Americans with Disabilities Act 1990 |
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mildly disabled discrimination |
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prohibits sex differences in pay |
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Family and Medical Leave Act 1993 |
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requires 12 weeks unpaid leave |
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allows health insurance plans to be switched when changing jobs and get new coverage despite existing medical conditions |
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requires continued health insurance coverage following termination |
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mandatory safety and health standards |
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a company that is highly attractive to potential employees bc of the human resources practices that focus on intangible benefits and long term solutions to problems |
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people who work from an organization, but not on a full-time or permanent basis, including temp placements, contracted professionals, or leased employees |
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means using computers and telecommunications equip to do work without going into the office |
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intentionally reducing the company's workforce to the point where the number of employees is deemed to be right for the company's current situation |
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an employee selection approach in which the organization and applicant attempt to match each other's needs, interests, and values |
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the forecasting of human resource needs and the projected matching of individuals with expected job vacancies |
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the activities or practices that define the desired characteristics of applicants for specific jobs |
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the systematic process of gathering and interpreting information about the essential duties, tasks, and responsibilities of a job |
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a concise summary of the specific tasks and responsibilities of a particular job |
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an outline of the knowledge, skills, education, and physical abilities needed to adequately perform a job |
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a recruiting approach that gives applicants all pertinent and realistic info about the job and organization |
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recruiting job applicants online |
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the process of determining the skills, abilities, and other attributes a person needs to perform a particular job |
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a device for collecting info about an applicant's education, previous job experience, and other background characteristics |
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serves as a two-way communication channel that allows both the organization and the applicant to collect info that otherwise might be difficult to obtain |
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a written or computer based test designed to measure a particular attribute such as intelligence or aptitude |
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a technique for selecting individuals with high managerial potential based on their performance on a series of stimulated managerial tasks |
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represent a planned effort by an organization to facilitate employees' learning on job related skills and behaviors |
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a type of training in which an experienced employee "adopts" a new employee to teach him or her how to perform job duties
*most common method |
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an in-house training and education facility that offers broad-based learning opportunities for employees |
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when an employee guides and supports a less experienced employee |
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a method of directing, instructing and training a person with the goal to develop specific mgmt skills
*usually applies to higher level managers |
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the process of observing and evaluating an employee's performance, recording the assessment, and providing feedback to the employee |
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a process that uses multiple raters, including self-rating, to appraise employee performance and guide development |
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performance review ranking system |
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often under fire now because it evaluates employees by pitting them against each other-- ranks employees in terms of each other
*aka rank and yank |
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placing an employee into a class or category based on one or few traits |
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a type of rating error that occurs when an employee receives the same rating on all dimensions regardless of his/her performance on individual ones |
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behaviorally anchored rating scale (BARS) |
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a rating technique that relates an employee's performance to specific job-related incidents |
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monetary payments and non-monetary goods (benefits, vacations) used to reward employees |
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links compensation to the specific tasks an employee performs |
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*increasingly popular in large and small firms
employees with higher skill levels make more money
aka competency based pay |
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the process of determining the value of jobs within an organization through an examination of job content
*enables managers to compare dissimilar jobs and determine equitable pay rates |
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surveys that show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization |
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incentive pay that ties at least part of compensation to employee effort and performance |
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an interview conducted with departing employees to determine the reasons for their termination |
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