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Mgmt Final
Chap 11
51
Management
Undergraduate 3
12/06/2010

Additional Management Flashcards

 


 

Cards

Term
human resource mgmt (HRM)
Definition
activities undertaken to attract, develop, and maintain an effective workforce within an organization
Term
the strategic approach to HRM recognizes 3 key elements
Definition
1. all managers are involved in HRM
2. employees give companies their competitive edge
3. HRM is a matching process, integrating the organization's strategy and goals with the correct approach to managing human capital
Term
human capital
Definition
the economic value of the knowledge, experience, skills, and capabilities of employees
Term
international human resource mgmt (IHRM)
Definition
a subfield of HRM that addresses the complexity that results from recruiting, selecting, developing, and maintaining a diverse workforce on a global scale
Term
the Equal Employment Opportunity Commission (EEOC) created by the Civil Rights Act 1964...
Definition
investigates cases of discrimination
Term
discrimination
Definition
the hiring or promoting of applicants based on criteria that are not job relevant
Term
affirmative action
Definition
a policy requiring employers to take positive steps to guarantee equal employment opportunities for people within protected groups
Term
Civil Rights Act 1964, Title VII
Definition
sexual discrimination
Term
Age Discrimination in Employment Act 1967
Definition
age discrimination
Term
Vocational Rehabilitation Act 1973
Definition
physical and mental disability discrimination
Term
Americans with Disabilities Act 1990
Definition
mildly disabled discrimination
Term
Equal Pay Act 1963
Definition
prohibits sex differences in pay
Term
Family and Medical Leave Act 1993
Definition
requires 12 weeks unpaid leave
Term
HIPPA 1996
Definition
allows health insurance plans to be switched when changing jobs and get new coverage despite existing medical conditions
Term
COBRA 1985
Definition
requires continued health insurance coverage following termination
Term
OSHA 1970
Definition
mandatory safety and health standards
Term
employer of choice
Definition
a company that is highly attractive to potential employees bc of the human resources practices that focus on intangible benefits and long term solutions to problems
Term
contingent workers
Definition
people who work from an organization, but not on a full-time or permanent basis, including temp placements, contracted professionals, or leased employees
Term
telecommuting
Definition
means using computers and telecommunications equip to do work without going into the office
Term
rightsizing
Definition
intentionally reducing the company's workforce to the point where the number of employees is deemed to be right for the company's current situation
Term
matching model
Definition
an employee selection approach in which the organization and applicant attempt to match each other's needs, interests, and values
Term
human resource planning
Definition
the forecasting of human resource needs and the projected matching of individuals with expected job vacancies
Term
recruiting
Definition
the activities or practices that define the desired characteristics of applicants for specific jobs
Term
job analysis
Definition
the systematic process of gathering and interpreting information about the essential duties, tasks, and responsibilities of a job
Term
job description
Definition
a concise summary of the specific tasks and responsibilities of a particular job
Term
job specification
Definition
an outline of the knowledge, skills, education, and physical abilities needed to adequately perform a job
Term
realistic job preview
Definition
a recruiting approach that gives applicants all pertinent and realistic info about the job and organization
Term
E-cruiting
Definition
recruiting job applicants online
Term
selection
Definition
the process of determining the skills, abilities, and other attributes a person needs to perform a particular job
Term
application form
Definition
a device for collecting info about an applicant's education, previous job experience, and other background characteristics
Term
interview
Definition
serves as a two-way communication channel that allows both the organization and the applicant to collect info that otherwise might be difficult to obtain
Term
employment tests
Definition
a written or computer based test designed to measure a particular attribute such as intelligence or aptitude
Term
assessment centers
Definition
a technique for selecting individuals with high managerial potential based on their performance on a series of stimulated managerial tasks
Term
training and development
Definition
represent a planned effort by an organization to facilitate employees' learning on job related skills and behaviors
Term
on-the-job training, OJT
Definition
a type of training in which an experienced employee "adopts" a new employee to teach him or her how to perform job duties

*most common method
Term
corporate university
Definition
an in-house training and education facility that offers broad-based learning opportunities for employees
Term
mentoring
Definition
when an employee guides and supports a less experienced employee
Term
coaching
Definition
a method of directing, instructing and training a person with the goal to develop specific mgmt skills

*usually applies to higher level managers
Term
performance appraisal
Definition
the process of observing and evaluating an employee's performance, recording the assessment, and providing feedback to the employee
Term
360-degree feedback
Definition
a process that uses multiple raters, including self-rating, to appraise employee performance and guide development
Term
performance review ranking system
Definition
often under fire now because it evaluates employees by pitting them against each other-- ranks employees in terms of each other

*aka rank and yank
Term
stereotyping
Definition
placing an employee into a class or category based on one or few traits
Term
halo effect
Definition
a type of rating error that occurs when an employee receives the same rating on all dimensions regardless of his/her performance on individual ones
Term
behaviorally anchored rating scale (BARS)
Definition
a rating technique that relates an employee's performance to specific job-related incidents
Term
compensation
Definition
monetary payments and non-monetary goods (benefits, vacations) used to reward employees
Term
job based pay
Definition
links compensation to the specific tasks an employee performs
Term
skill based pay
Definition
*increasingly popular in large and small firms

employees with higher skill levels make more money

aka competency based pay
Term
job evaluation
Definition
the process of determining the value of jobs within an organization through an examination of job content

*enables managers to compare dissimilar jobs and determine equitable pay rates
Term
wage and salary surveys
Definition
surveys that show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization
Term
pay-for-performance
Definition
incentive pay that ties at least part of compensation to employee effort and performance
Term
exit interview
Definition
an interview conducted with departing employees to determine the reasons for their termination
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