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MGMT Final
Chapter 9
39
Management
Undergraduate 4
12/08/2009

Additional Management Flashcards

 


 

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Term
Human Resource Management (HRM)
Definition
activities undertaken to attract, develop, and maintain an effective workforce within an organization
Term
Human capital
Definition
the economic value of the knowledge, experience, skills, and capabilities of employees
Term
Human resource information system
Definition
an integrated computer system designed to provide data and information used in HR planning and decision making
Term
Discrimination
Definition
the hiring or promoting of applicants based on criteria that are not job relevant
Term
Affirmative action
Definition
a policy requiring employers to take positive steps to guarantee equal employment opportunities for people within protected groups
Term
Contingent workers
Definition
people who work for an organization but not on a permanent or full-time basis, including temporary placements, contracted professionals, or leased employees
Term
Virtual team
Definition
a team made up of members who are geographically or organizationally dispersed, rarely meet face to face, and do their work using advanced information technologies
Term
Telecommuting
Definition
using computers and telecommunications equipment to perform work from home or another remote location
Term
Downsizing
Definition
intentional, planned reduction in the size of a company's workforce
Term
Matching model
Definition
an employee selection approach in which the organization and the applicant attempt to match each other's needs, interests, and values
Term
Human resource planning
Definition
the forecasting of HR needs and the projected matching of individuals with expected job vacancies
Term
Recruiting
Definition
the activities or practices that define desired characteristics of applicants for specific jobs
Term
Job analysis
Definition
the systematic process of gathering and interpreting information about the essential duties, tasks, and responsibilities of a job
Term
Job description
Definition
a concise summary of the specific tasks and responsibilities of a particular job
Term
Job specification
Definition
an outline of the knowledge, skills, education, and physical abilities needed to adequately perform a job
Term
Realistic job preview (RJP)
Definition
a recruiting approach that gives applicants all pertinent and realistic information about the job and the organization
Term
Selection
Definition
the process of determining the skills, abilities, and other attributes a person needs to perform a particular job
Term
Validity
Definition
the relationship between an applicant's score on a selection device and his or her future job performance
Term
Application form
Definition
a device for collecting information about an applicant's education, previous job experience, and other background characteristics
Term
Employment test
Definition
a written or computer-based test designed to measure a particular attribute such as intelligence or aptitude
Term
Assessment center
Definition
a technique for selecting individuals with high managerial potential based on their performance on a series of simulated managerial tasks
Term
On-the-job training (OJT)
Definition
a type of training in which an experienced employee "adopts" a new employee to teach him or her how to perform job duties
Term
Corporate university
Definition
an in-house training and education facility that offers broad-based learning opportunities for employees
Term
Workforce optimization
Definition
implementing strategies to put the right people in the right jobs, make the best use of employee talent and skills, and develop human capital for the future
Term
Performance appraisal
Definition
the process of observing and evaluating an employee's performance, recording the assessment, and providing feedback to the employee
Term
360-degree feedback
Definition
a process that uses multiple raters, including self-rating, to appraise employee performance and guide development
Term
Stereotyping
Definition
placing an employee into a class or category based on one or a few traits or characteristics
Term
Halo effect
Definition
a type of rating error that occurs when an employee receives the same rating on all dimensions regardless of his or her performance on individual ones
Term
Behaviorally anchored rating scale (BARS)
Definition
a rating technique that relates an employee's performance to specific job-related incidents
Term
Compensation
Definition
monetary payments (wages, salaries) and nonmonetary goods/commodities (benefits, vacations) used to reward employees
Term
Job evaluation
Definition
the process of determining the value of jobs within an organization through an examination of job content
Term
Wage and salary surveys
Definition
surveys that show what other organizations pay incumbents in jobs that match a sample of "key" jobs selected by the organization
Term
Pay-for-performance
Definition
incentive pay that ties at least part of compensation to employee effort and performance
Term
Exit interview
Definition
an interview conducted with departing employees to determine the reasons for their termination
Term
Ethnocentrism
Definition
the belief that one's own group or subculture is inherently superior to other groups or cultures
Term
Monoculture
Definition
a culture that accepts only one way of doing things and one set of values and beliefs
Term
Ethnorelativism
Definition
the belief that groups and subcultures are inherently equal
Term
Pluralism
Definition
an environment in which the organization accommodates several subcultures, including employees who would otherwise feel isolated and ignored
Term
Glass ceiling
Definition
an invisible barrier that separates women and minorities from top management positions
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