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Mgmt Chapter 2
Mgmt Chapter 2
16
Management
Undergraduate 4
01/16/2013

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Cards

Term
How did jobs and organizations change?
Definition
Unskilled laborers running machines began to replace high-paid, skilled artisans

Jobs occurred in large organizations
Term
Scientific Management
Definition
thoroughly studying and testing different work methods to identify the best, most effective way to complete a job
Term
Soldiering
Definition
When workers deliberately slow their pace or restrict their work output
Term
Rate Buster
Definition
A group member whose work pace is significantly faster than the normal pace in his or her group
Term
Motion Study
Definition
Breaking each task or job into its separate motions and then eliminating those that are unnecessary or repetitive
Term
Time Study
Definition
Timing how long it takes good workers to complete each part of their jobs
Term
Gantt Chart
Definition
A graphical chart that shows which tasks must be completed at at which times in order to complete a project or task
Term
Bureaucracy
Definition
The exercise of control on the basis of knowledge , expertise, or experience
Term
Weber's 7 Elements
Definition
Qualification Based Hiring
Merit based promotion
Chain of Command
Division of labor
Impartial Application of rules and procedures
Recorded in Writing
Mangers Separate from owners
Term
Qualification Based hiring
Definition
Employees are hired on the basis of their technical training or educational background
Term
Merit Based Promotion
Definition
Promotion is based on experience or achievement. Managers not organizational owners, decide who is promoted
Term
Chain of Command
Definition
Each Job Occurs within a hierarchy, the chain of command, in which each position reports and is accountable to a higher position. A grievance procedure and a right to appeal protect in lower positions.
Term
Division of Labor
Definition
Tasks, responsibilities, and authority are clearly defined
Term
Impartial application of rules and procedures
Definition
Rules and procedures apply to all members of the organization and will be applied in an impartial manner, regardless of one's position or status
Term
Recorded in Writing
Definition
All administrative decisions, acts, rules, or procedures will be recorded in writing.
Term
Managers Separate from Owners
Definition
The owners of an organization should not manage or supervise the organization
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