Shared Flashcard Set

Details

MGMT 446
Final
40
Other
Not Applicable
05/12/2008

Additional Other Flashcards

 


 

Cards

Term
Effective Chage needs...
Definition
Actions, but need to diagnos before offer solutions
Term
Diagnosis
Definition
  • The initial change implementation step
  • fosters dialogue
  • provides motivation for the target and change
  • structured, collective discussion among two or more parties WITHOUT a PREDETERMINED OUTCOME
  • purpose is to EXPLORE things that are difficult to TALK ABOUT
Term
4 Prerequisits for Participation in Dialogue
Definition
  • Mutuality
  • Reciprocity
  • Advocacy
  • Inquiry
Term
Mutuality
Definition
Belief that others have capacity and desire to learn
Term
Reciprocity
Definition
Belief they have something to learn from each other
Term
Advocacy
Definition
Willingness to reveal how you feel about something
Term
Inquiry
Definition
openness to questions and challenges by others
Term
Organizational Silence
Definition
Lack of truthful dialogue that can be caused by a widespread belief resulting in no positive impact
Term
Power Equalization Steps
Definition
  • Delayering
  • Decentralizing
  • Egalitarianism
  • 3rd Party Facilitation
  • Representation
  • Teamwork
Term
Delayering
Definition
Remove hierarchiacal barriers that create distance and distort communications
Term
Decentralizing
Definition
Pushing down decision making to close gap between decisoin makers and doers
Term
Egalitarianism
Definition
removing external artifacts of status differences
Term
3rd party facilitation
Definition
structuing effective rules of engagment around feedback and dialogue
Term
Data collection methods
Definition
  • questionaires
  • diagnostic interviews
  • behavioral observation
Term
Work System Design Elements
Definition

Formal - compensation, reporting structures, measurements

Informal - rules, responsibilities, relationships

Term
Differentiation
Definition
How much autonomy can separations have within a company
Term
Integration
Definition
how much coordination between separations
Term
Organizaional Life Cycle
Definition

Birth

Growth

Decline

Death

Term
Liability of newness
Definition
the dangers associated with being the 1st in a new environment
Term
Population Ecology Theory
Definition
explains the factors that affect the rate at which new organisations are born and die in a population of existing organizations
Term
Population of Organizations
Definition
organizations are competing for the same set of resources in the environment
Term
First Mover Advantage
Definition
people in early tend to do better, incresed survival rate
Term
Survival Strategies
Definition
  • r strategy
  • k strategy
  • specialist
  • generalist
Term
r strategy
Definition
enter new environment early
Term
k strategy
Definition
enter environment late after other organizations have tested the water
Term
specialists
Definition
concentrate skills on narrow range of resources in a single niche
Term
generalists
Definition
organization that spread skills thin to compete for a broad range of resouces in many niches
Term
natural selection
Definition
process that ensures the survival of org that have the skills and abilities that best fit with the environment
Term
Institutional Thoery
Definition

organizations increase their ability to grow by becoming legitimate in the eyes of their stakeholders...best done by copying other sucessful organizations

Term
Organizaitonal Isomorphism
Definition
  1. Coercive
  2. Mimetic
  3. Normative
Term
Greiners Model of Growth (5 stages)
Definition
  1. Crisis of Leadership
  2. Crisis of Autonomy
  3. Crisis of Control
  4. Crisis of Red Tape
  5. Crisis of ????
Term
Weitzel's 5 Stages of Decline
Definition
  1. Blinded
  2. Inaction
  3. Faulty Action
  4. Crisis
  5. Dissolution
Term
OD Intervientions
Definition
  • Re-engineering
  • Corporate Restructuring
  • Corporate Downsizing
  • Plant Relocation
  • Mergers and Acquisitions
  • TQM
  • ISO 9000
Term
Participative MGMT Techniques
Definition

Theory Y

T Group Training

MBWA
MBO

Theory Z

Quality Circles

Team Building

Employee Empowerment

Self-managed work teams

Term
Transformational Leadership
Definition
  • values driven change agents
  • provide a vision process
  1.  
    1. define
    2. develope
    3. communicate
Term
kovze & posnes 5 leadership practices
Definition
  1. challenge the process
  2. inspire shared vision
  3. enable others
  4. model the way
  5. encourage the heart
Term
Who suffers from downsizing
Definition

children

spouses

friends

communities

 

Term
Robert Greenleaf
Definition
created servant leadership
Term
Organizational Development
Definition
catch-all phrase describing a wide range of social science approaches to org. change
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