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MGMT 370 EXAM 2
MGMT 370 THOMAS CHACKO EXAM 1 IOWA STATE ISU
22
Management
Undergraduate 1
10/29/2012

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Cards

Term
Levels of Cohesiveness
Definition
(low to high)
-Identity, interaction, closeness
-Shared mission, goals, and commitment
-Shared responsibility
-High interdependence
Term
Functional Perspective
Definition
-Analysis of the problem
-Goal setting
-Identification of alternatives
-Evaluation of +/- consequences
Term
Discernment:
Definition
ability to know right from wrong. Good from evil.
Term
Discipline
Definition
Commitment to do what is right, wrong
Term
Utilitarian Approach
Definition
Focus on the greatest good and the least hard for all who are affected.
Term
Moral-rights Approach
Definition
-Focus on moral principles regardless of the consequences.
Term
Social Responsibility
Definition
-Economic
-Legal
-Ethical
-Discretionary/Philanthropic
Term
Goals
Definition
-Result of planning an activity.
-The future – desired state managers hope to attain.
-What to seek and achieve.
-General timeline for a project/activity.
Term
Goal Characteristics:
Definition
-Time Frame: long range – intermediate – short term
-Scope/Level: strategic – tactical – operational
Term
Goals and improvement on performance:
Definition
Admit membership to those qualified.
Challenge norms, expectations, and goals.
Hold them responsible and accountable.
Term
Creativity requirements:
Definition
-Expertise
-Motivation (unaided by outside)
-Critical thinking skills
Term
Brainstorming
Definition
-A tool/technique for ideas
-Unrestrained discussion, criticism is prohibited, focus on quality.
Term
Directive (Decision Style)
Definition
used by managers who prefer simple, clear-cut solutions
Term
Analytic (Decision Style)
Definition
used by mangers who like to consider complex solutions based on as much data as they can gather
Term
Conceptual (Decision Style)
Definition
used by managers who like to consider broad amounts of info and more socially and interactively involved
Term
Behavioral (Decision Style)
Definition
used by managers who have a deep concern for others
Term
Certainty (Decision Making Conditions)
Definition
state when decision makers have accurate and comprehensive info
Term
Uncertainty (Decision Making Conditions)
Definition
state when decision makers have insufficient info
Term
Risk (Decision Making Conditions)
Definition
state when the probability of success is less than 100%, and losses may occur
Term
Decision Conflict
Definition
-Psychological conflict
-Interpersonal conflict
Term
MBO - Management by Objectives
Definition
-Goal Setting (superior)
-individual goals (subordinate)
-performance review and assessment (joing activity)
-repeat...
Term
KSA
Definition

-knowledge

-skill

-ability

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