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mgmt 350 ch 12 and 13
mgmt ch 12 and 13
78
Business
Undergraduate 4
05/12/2013

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Term
2 parts of intelligence that go into leader
Definition
IQ
EQ
Term
EQ
Definition
emotional intelligenec
Term
big 5 OCEAN
Definition
openness
Conscientiousness
Extraversoin
Agreeableness
Neuroticsm
Term
6 parts on the wheel of being a leader
Definition
integrity
intelligence
extraversion
conscientiousness
openness
self esteem
Term
two types of leader orientations
Definition
task
people
Term
task oriented 3 characteristics
Definition
structures roles of subordinates
provides instruction
tighter
Term
people oriented 3 characteristics
Definition
concern with employee
doesn't necessarily make an effectiv leader
more satisfied
Term
3 types of leader decision making
Definition
authoritarian
democratic
laissez-faire
Term
laisezz faire characteristic
Definition
higher ambiguity
Term
theory x
Definition
employees are lazy and avoid working hard
Term
theory y
Definition
employees are down to work and not lazy
Term
limitations of thoeries
Definition
environment/situation
Term
Fiedler's Contingency theory
Definition
LPC
Term
high lpc score
Definition
hate working with someone but think they are good person
Term
people oriented lpc
Definition
separating opinions of individual at work and in real life
Term
situational leadership (blanchard)
Definition
right behavior at right time
based on follower readiness
Term
readiness is based on what
Definition
competence and commitment
Term
directing comp/commit
Definition
low/hi
Term
coaching comp/commit
Definition
low/low
Term
supporting comp/commit
Definition
moderate or hi/variable
Term
delegationg comp/commit
Definition
hi/hi
Term
path goal theory based on what
Definition
expectancy theory
Term
4 styles of leading under lpc
Definition
coaching
supporting
delegating
directing
Term
3 parts of path goal theory
Definition
effort
performance
rewards
Term
4 leadership styles of path goal theory
Definition
directive
supportive
achievment
participative
Term
directive style
Definition
scheduleing and setting roles
Term
supportive style
Definition
emotionally and personally caring
Term
participative style
Definition
employee involvement
Term
achievement style
Definition
goal setting
Term
ideal situation for directive
Definition
good with employees that have low ability and external locus of control
Term
ideal situation for directive
Definition
tasks. boring/stressful
Term
ideal situation for participative
Definition
high ability
internal locus
decision relevance
Term
ideal situation for achievement
Definition
high ability and want to achieve, is motivateda
Term
vroom and yetton normative 7
Definition
decision significance
importance of commitment
leader expertise
liklihood of commitment
goal alignment
group expertise
team competence
Term
styles of decision making 5
Definition
decide
consult individually
consult as group
facilitate
delegate
Term
transformational leader
Definition
lining employee goals with leaders goals
Term
transformational leader focus
Definition
company not employees
Term
transactional leaders
Definition
employees demonstrate desired behavior in exchange for something
Term
4 tools of a transformational leader
Definition
charisma
inspirational motivation
intellectual stimulation
individualized consideration
Term
3 methods of a transactional leader
Definition
contingent rewards
active management by onexception
passive management by exception
Term
active management by exception
Definition
leave employees to do work without interference
predict
Term
passive management by excepti
Definition
leave employees alone then come to rescue when they fuck up
Term
transformational leadership is based on what
Definition
trust
Term
high leader member exchange (lmx)
Definition
trust, like, respect
Term
low leader member exchange (lmx)
Definition
dont trust, dont like, dont respect
Term
servant leadership
Definition
leader serves needs of followers
Term
authentic leadership
Definition
leaders stay true to own values
Term
power
Definition
getting others to do what u want
Term
dalburg
Definition
power tends to corrupt, absolute power corrupts absolutely
Term
study with pain and shocking person
Definition
milgram
Term
study with line length and groups
Definition
asch
Term
asch study showed what
Definition
us conformity decreasing
japan conformity is high
Term
study with prison roles to establish roles
Definition
zimbardo
Term
4 parts that create power
Definition
dependency
scarcity
importance
sustainability
Term
6 types of power
Definition
legitimate
reward
coercive
expert
info
referent
Term
legitimate power
Definition
power derived from role/position
Term
reward power
Definition
power to give rewards
Term
coercive power
Definition
power to punish
Term
expert power
Definition
power from knowledge and skill
Term
info power
Definition
power to access certain info
Term
refernt power
Definition
power derived from likeability respect and charisma
Term
3 reactions to influence
Definition
compliance
resistance
commitment
Term
9 ways to influnce
Definition
rational persuasion
inspirational appeal
consultation
personal appeal
exchange
coalition
pressure
legitimizing
ingratiation
Term
most common influence tactic
Definition
rational persuasion
Term
highest compliance rate tactic
Definition
legitimizing
Term
effective inspirational appeals 4
Definition
authentic
enthusiastic
personal
big thinking
Term
consultation fits best in what environment
Definition
democratic
Term
3 effective ingratiation
Definition
honest
infrequent
well intended
Term
ingratiation
Definition
making others feel good about themself
Term
tapping into values and emotions
Definition
inspirational appeal
Term
impression management
Definition
actively shaping way you are percieved by others
Term
3 types of impression management
Definition
non verbal
verbal
behavioral
Term
key to impression management
Definition
be true to self values while maintaining positive image in workplace
dont let the two mix if not compatible
Term
3 directions of influence
Definition
upward
downward
peer
Term
2 key individual antecedents of political behavior
Definition
political skill
high internal locus of control
Term
4 keys to organizatinal antecedents
Definition
scarcity of resources
role ambiguity
promotions
democratic decision making
Term
internal locus of control is more likely to what
Definition
engage in organizational politics
Term
turf war
Definition
concern about own area of operations rather than organization itself
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