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MGMT 3312 chapter 1
chapter 1 power point
56
Marketing
Undergraduate 3
02/07/2018

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Term
Organization
Definition
A group of people who work together to achieve some specific purpose
Term
Management is defined as 1/3
Definition
The pursuit of organizational goals efficiently and effectively by
Term
Management is defined as 2/3
Definition
Integrating the work of people through
Term
Management is defined as 3/3
Definition
Planning, organizing, leading, and controlling the organization’s resources
Term
efficient
Definition
means to use resources—people, money, raw materials, and the like—wisely and cost-effectively.
Term
effective
Definition
means to achieve results, to make the right decisions and to successfully carry them out so that they achieve the organization’s goals.
Term
Rewards of Studying Management 1/4
Definition
You will understand how to deal with organizations from the outside.
Term
Rewards of Studying Management 2/4
Definition
You will understand how to relate to your supervisors.
Term
Rewards of Studying Management 3/4
Definition
You will understand how to interact with co-workers.
Term
Rewards of Studying Management 4/4
Definition
You will understand how to manage yourself in the workplace.
Term
Rewards of Practicing Management 1/4
Definition
You and your employees can experience a sense of accomplishment.
Term
Rewards of Practicing Management 2/4
Definition
You can stretch your abilities and magnify your range.
Term
Rewards of Practicing Management 3/4
Definition
You can build a catalog of successful products or services.
Term
Rewards of Practicing Management 4/4
Definition
You can become a mentor and help others.
Term
The Management Process: Planning
Definition
You set goals and decide hot to achieve them
Term
The Management Process: Organizing
Definition
You arrange tasks, people, and other resources to accomplish the work
Term
The Management Process: Leading
Definition
You motivate, direct, and otherwise influence people to work hard to achieve the organization's goals.
Term
The Management Process: Controlling
Definition
You monitor performance, compare it with goals, and take corrective action as needed.
Term
Challenges of being a Exceptional Manager-
Managing for:
Definition
1)Competitive advantage
2)Info technology
3)Diversity
4)Globalization
5)Ethical standards
6)Sustainability
7)Happiness and Meaningfulness
Term
Competitive advantage
Definition
The ability of an organization to produce goods or services more effectively than competitors do, thereby outperforming them
Term
Four ways of having a competitive advantage:
Definition
1) being responsive to customers
2) being innovative and finding new ways
3) making improvements on quality
4) being efficient in all things
Term
Sustainability
Definition
It is the economic development that meets the needs of the present without compromising the ability of future generations to meet their own needs.
Term
Levels of management
Definition
1) top managers
2) middle managers
3) first-line managers
4) non-managerial personnel
Term
Functional Areas
Definition
R&D
marketing
finance
production
human resources
Term
Top managers
Definition
Make long-term decisions about the overall direction of the organization and establish the objectives, policies, and strategies for it
Term
Middle managers
Definition
Implement the policies and plans of the top managers above them and supervise and coordinate the activities of the first-line managers below them
Term
First-line managers
Definition
Make short-term operating decisions, directing the daily tasks of non-managerial personnel
Term
Team leader
Definition
Responsible for facilitating team activities toward achieving key results
Term
Functional manager
Definition
Responsible for just one organizational activity
Term
General manager
Definition
Responsible for several organizational activities
Term
For-profit organizations
Definition
Making money (profits) by offering products or services
Term
Nonprofit organizations
Definition
Offering services to some clients, not to make a profit (i.e. hospitals, colleges, social-welfare agencies)
Term
Mutual-benefit organizations
Definition
Aiding members in order to advance their interests (i.e. political parties, farm cooperatives, labor unions, trade associations, clubs)
Term
Technical skills
Definition
The job-specific knowledge needed to perform well in a specialized field
Term
Conceptual skills
Definition
The ability to think analytically, to visualize an organization as a whole and understand how the parts work together
Term
Human skills (i.e. soft skills)
Definition
The ability to work well in cooperation with other people to get things done; the ability to motivate, to inspire trust, to communicate with others
Term
Most valued traits in managers 1/4
Definition
The ability to motivate and engage others
Term
Most valued traits in managers 2/4
Definition
The ability to communicate
Term
Most valued traits in managers 3/4
Definition
Work experience outside the United States
Term
Most valued traits in managers 4/4
Definition
High energy levels to meet the demands of global travel and a 24/7 world
Term
Roles Managers must play successfully 1/3
Definition
A manager relies more on verbal than on written communication.
Term
Roles Managers must play successfully 2/3
Definition
A manager works long hours at an intense pace.
Term
Roles Managers must play successfully 3/3
Definition
A manager’s work is characterized by fragmentation, brevity, and variety.
Term
Interpersonal roles
Definition
Interact with people inside and outside their work units
Term
Examples of:Interpersonal roles
Definition
Figurehead, leader, liaison
Term
Informational roles
Definition
Receive and communicate information
Term
Examples of:Informational roles
Definition
Monitor, disseminator, spokesperson
Term
Decisional roles
Definition
Use information to make decisions to solve problems or take advantage of opportunities
Term
Examples of: Decisional roles
Definition
Entrepreneur, disturbance handler, resource allocator, negotiator
Term
Entrepreneurship
Definition
Process of taking risks to try to create a new enterprise
Term
Entrepreneur
Definition
Someone who sees a new opportunity for a product or service and launches a business to try to realize it
Term
Intrapreneur
Definition
Someone who works inside an existing organization who sees an opportunity for a product or service and mobilizes the organization’s resources to try to realize it
Term
Being a manager
Definition
is what it takes to grow or maintain a business.
Term
Entrepreneurs and managers both 1/3
Definition
Have a high need for achievement
Term
Entrepreneurs and managers both 2/3
Definition
Have a high tolerance for ambiguity
Term
Entrepreneurs and managers both 3/3
Definition
Believe they are in personal control of their destiny
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